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Custom Vietnam Travel Day Tours

76/32/116 An Duong, Yen Phu, Tay Ho, Hanoi 100000, Vietnam
+84 91 249 03 02
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US$118.00*
and up
Day Trip to Bac Son Valley from Hanoi
More Info
US$119.00*
and up
Trang An Boat Ride and Hoa Lu Temples
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US$198.00*
and up
Overnight Bac Son Valley Tour
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Custom Vietnam Travel is a fully licensed tour operator in Hanoi. We specialize in high quality, memorable custom tours. Taking travelers to less-visited destinations to uncover the authentic cultures and beautiful landscapes. You can depend on us to skillfully organize special interest tours, and other comprehensive travel services in Vietnam, Laos & Cambodia. We pride ourselves on our flexibility & attention to what is important for the fulfillment of your travel expectations.
  • Excellent95%
  • Very good3%
  • Average1%
  • Poor0%
  • Terrible1%
Travellers talk about
“mu cang chai” (9 reviews)
“ninh binh” (22 reviews)
“mr smiley” (3 reviews)
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LOCATION
76/32/116 An Duong, Yen Phu, Tay Ho, Hanoi 100000, Vietnam
CONTACT
76/32/116 An Duong, Yen Phu, Tay Ho, Hanoi 100000, Vietnam
+84 91 249 03 02
Call
Website
Write a ReviewReviews (311)
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1 - 10 of 293 reviews

Reviewed 1 week ago

It was a great experience to go to Lan Ha Bay and Halong Bay! We choose Custom Vietnam Travel because they offered the possibility to have a private junk just for the 6 of us! The price was reasonable, being a private tour, the service...More

Thank viaggiatriceToscana
Reviewed 1 week ago

My two weeks in Vietnam began with three wonderful days in the northern mountain region planned and executed by Susan Nguyen of Custom Travel. From the first introduction, I knew that my delightful guide Lam and driver K. were completely dedicated to making my trip...More

2  Thank Donna S
Reviewed 2 weeks ago

A packed 2 week trip of Northern Vietnam with cultural and active elements fitted around visiting son who was teaching English in Ha Long. Jane put together a great schedule and was able to change it at the last minute so we could do a...More

Thank hemel1926
Reviewed 3 weeks ago

My travel agent Jane, from Custom Vietnam Tour agency has been very helpful and patience with every question I asked before confirming the tour. Her replies are almost immediate. The tour guide Mr Hai and driver are very experienced and skilful. The guide took good...More

Thank Alice Y
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this reviewResponded 4 days ago

Dear Alice Y, Thank you very much for the beautiful review and your trust in our service. Mai Chau-Ninh Binh-Halong is a scenic trip. Putting the three locations together makes a great loop tour and these places have become popular for many visitors from far...More

Reviewed 4 weeks ago

I picked Custom Travel after a look on trip advsor and asking several companies to propose a whole Vietnam trip for us. Susan Ngyuen was very helpful in tailoring this 36 day trip to our exact needs. The whole trip was not particulary cheap, but...More

2  Thank bcbond
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this reviewResponded 4 days ago

Dear bcbond, What a brilliant review! Thank you very much for spending your time to share with us how you enjoyed your recent trip in Vietnam with Custom Vietnam Travel. We are thrilled to know that you love the custom trip that Susan put together...More

Reviewed 15 December 2017 via mobile

I would like to thank Ms Jane who right from the start have been super responsive to our request and help us arranged a wonderful itinerary to see and experience Vietnam people, culture and places first hand as a family. There were things for everyone...More

Thank David_kok
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this reviewResponded 6 days ago

Dear David_kok, Thank you so much for the compliments on our services after your trip to Vietnam with us. We are so delighted that you had an enjoyable time with the team and especially the assistance of Jane, our travel consultant. I have shared your...More

Reviewed 10 December 2017

From start to finish, our trip to Cambodia and Vietnam, was well organised by Susan. We travelled from Phnom Penh to Siem Reap and from Ho Chi Minh to Hanoi and Sapa. Our guides, along with their drivers were outstanding. They were friendly, knowledgeable and...More

1  Thank 737philr
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this reviewResponded 2 weeks ago

Dear 737philr, Thank you very much for spending your time to post a review for us and sharing with us how you enjoyed your recent trip with us. We are so happy to know that you had a pleasant one and enjoyed our team work...More

Reviewed 5 December 2017

I had an AMAZING time in Northern Vietnam, thanks to Custom Vietnam Travel and would highly recommend them! From my very first correspondence with Susan, the process was great. She was quick to respond to my messages and put together a personalized package based upon...More

1  Thank Jeff R
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this reviewResponded 2 weeks ago

Dear Jeff R, Such beautiful comments! Thank you very much for your time to write the review. All of us at Custom Vietnam Travel are so delighted to read your compliments, especially Susan. She's our gem specialist and she has been created so many successful...More

Reviewed 4 December 2017 via mobile

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1  Thank Greenhulk74
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this reviewResponded 2 weeks ago

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Reviewed 3 December 2017

We booked few tours / private excursions in Vietnam with Custom Vietnam Travel . They offer an excellent service. We dealed with Susan Nguyen and she was very efficient, very customer oriented. We designed a program fitted to our special needs. Custom made ! Everything...More

Thank poulio
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this reviewResponded 5 December 2017

Dear poulio, Thank you very much for taking your time to share with us how you enjoyed your trip to Vietnam with us. We are delighted that you found our service excellent and enjoyed Susan's assistance in putting things together for your trip at the...More

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Questions & Answers
HelenLim
13 June 2017|
AnswerShow all 5 answers
Response from Smiley-CVT | Property representative |
Sorry for the late response. If you haven't made any decision, please drop us some lines at the email on our website. Our travel specialist will get back to you shortly with our best suggestions and offers! Thank you very... More
1
Vote
Ausellen
20 July 2016|
Answer
Response from Smiley-CVT | Property representative |
Hello, Our itineraries on the web are just for your ideas. We are open and flexible for a custom ones. There are paths and areas for easy trek without steps where you still get the panorama view of Sapa. Also, our car is... More
0
Votes
6Tsuis
4 April 2016|
AnswerShow all 4 answers
Response from Smiley-CVT | Property representative |
Dear 6Tsuis, May I know if you mention Ha Coi in Quang Ninh Province which is located near the border with China? Is the one has another name, called Hai Ha?
1
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