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Review Highlights
Watch and be aware of touts

Taxi operators in Hanoi are notoriously corrupt - we were confronted (and dead tired) on leaving... read more

Reviewed 1 week ago
Make Sure They uSe the Meter

Taxis in Hanoi are generally pretty honest, but it varies. From the airport, many taxis will offer... read more

Reviewed August 22, 2016
Brett G
Tokyo, Japan
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  • Excellent30%
  • Very good21%
  • Average7%
  • Poor21%
  • Terrible21%
1 week ago
“Watch and be aware of touts”
30 Aug 2018
To transfer from Noi Bai airport to the hotel in Hanoi center, it takes almost 45 minutes to one hour and the fact is that there are various transportation services, including public taxis, minibus and public buses. However, to avoid some problems...more
Suggested duration: 2-3 hours
No 2, Lane 252/16 Ngoc Thuy Road, Hanoi 10000, Vietnam
+84 128 230 7303
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Reviewed 1 week ago

Taxi operators in Hanoi are notoriously corrupt - we were confronted (and dead tired) on leaving the train station and were hounded into a pre-agreed price to get some 1.5 km to the hotel. The price started at 200,000 dong ($9 US) then 150,000, 100,000,...More

Thank colm112
Reviewed August 30, 2018

We hired a Taxi ( taxi driver ) at Hanoi Airport very early morning on August 20th 2018 to take us right from the Airport to Halong Bay and back to Hanoi Train Station at night. We were 4 people and paid about 160€ for...More

Thank Oscar R
Reviewed August 22, 2016

Taxis in Hanoi are generally pretty honest, but it varies. From the airport, many taxis will offer a set fare. Guess what? It's more than the metered fare! They wouldn't do it otherwise. Just insist on the meter. Same rule applies all over Hanoi. Most...More

2  Thank Brett G
Reviewed February 1, 2016 via mobile

Such a scam. Really ruined our day. INSIST on the taxameter, even if the driver swears at you and drives like a madman to scare the heck out of you. It got worse than that for us... he left us at a dark corner in...More

3  Thank TheTravellingFour
Vietnam T, Manager at Hanoi Airport Taxi, responded to this reviewResponded May 17, 2017

Dear ThTravelingFour, We are www.hanoiairporttaxi.com, our pick up staff at airport 24/24 to pick up customer who booking with us. Please help me to check about the website that you booked transfer from airport to hanoi. It wasn't us. Kind regards Anthony

Reviewed September 20, 2015

We took 2 taxi from Hanoi airport to Old Quarter. The first taxi charge by mileage where it only costs 35,000 VND and the driver dropped us in front of the hotel. Whereas the other taxi told us the charge of 50,000 VND half way...More

2  Thank CFM33
Reviewed August 18, 2015 via mobile

It was a short distance to get home!!Should only cost 60-80,000vnd the taxi driver drove around the block at least twice...tried to charge 120,000. Just not the point, when you pay half the night before. Be careful when using taxi's in Vietnam 😊 ps DONT...More

2  Thank Brett N
Reviewed August 1, 2015

We took the airport taxi to and from during our tenure in Hanoi. On the way into the city, all times coming into Ha like we had to assist with the toll tax. On the way to the airport however all times, we did not....More

Thank mollythecat2015
Reviewed July 10, 2015

My flight was delayed and my transfer at the arrivals was not there. had no choice but to take the airport taxi. Driver demanded a higher tarriff for taking me to my hotel - had no choice but to pay in US$.

Thank JEmmanuelLasPinas
Reviewed July 1, 2015 via mobile

I took a taxi from the airport to Serenity Hotel 2 and i would like to give you a comment. The driver has very good manner and very kind for us. Thank you for the first impression when we touch Vietnam!!! :)) Patchareeya

1  Thank phoomv
Reviewed June 22, 2015 via mobile

Very easy to book and driver was very helpful with bags and putting away our trolly and very good driver

1  Thank Jesstannahill
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