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Vietnam Transfer service provides private vehicle service in the most airports in Vietnam such as Hanoi airport, Hue, Danang, Hoi An, Nha trang,HCMC airports... Vehicles are modern, brandnew and experienced drivers. VTS is an official transporter...more
We had booked on internet transfer from Hanoi to hotel but no one there and no one picking up the phone nor replying to messages. We had to take another transport mean and i hv been fighting A LOT to be reumbursed. I do not...More
We were delayed at immigration for awhile, and the dispatcher kept in close contact with us. When we got through, our driver was still waiting for us. Courteous, reasonable door-to-door service. Would definitely use them again.
Booked Hanoi to hai phong transfer and our driver got us at 430am from the train to bring us to hai phong. Smooth ride and a nice car.More
Date of experience: November 2017
Thank Josh M
Vietnam g, Guest Relations Manager at Vietnam Transfer Service, responded to this reviewResponded December 1, 2017
Thank you for your reviews and email regarding our good car and experienced drivers. Yes, it is our driver's hospitality, even quite early or too late to pick up clients, they will be waiting for you. Before we go, we would re-connect so...More
I had booked and paid via internet, money is gone, but no one came at the airport for the pick up, no replies on the phone, to the mails....NOT ACCEPTABLE! This is really a shame to behave with people like this.More
Date of experience: October 2017
Vietnam g, Guest Relations Manager at Vietnam Transfer Service, responded to this reviewResponded November 1, 2017
Thank you for your kind support! We are very sorry for this inconvenience and did the refund as agreed. This is our fault and we had talked to our driver team for this serious problem for the better work in the future
Don`t pay in advance to this company. They don`t shoe up and just take your money. They say that they will come and pick you up, and you can call them several times, and they have different explanation every time.
Don't book with this travel agency! We were scammed! We ordered a transfor from Hanoi airport to Moc Chau for 80 dollars. We ordered on the website that we wanted to go to MOC Chau (NOT MAI Chau) and we called whit this service and...More
Date of experience: October 2016
1 Thank Dien V
Vietnam g, Director of Sales at Vietnam Transfer Service, responded to this reviewResponded October 18, 2016
Hello Dien V,
Thank you for your reviews and you are not a person I talked on phone and arranged the car to transfer from Hanoi airport to Mai Chau.
We received the booking from Mr Yoram Verberg but could not reply, dute to mail...More
I booked and paid for all of my Vietnam road transfers on-line from Australia, prior to leaving, using Vietnam Transfer Services. We had excellent drivers at each city. Great vehicles and excellent service by the company, especially when needed to address queries. Highly recommended and...More
Date of experience: September 2016
Vietnam g, Guest Relations Manager at Vietnam Transfer Service, responded to this reviewResponded October 18, 2016
Thank you for your great reviews.
Yes, the location in Hanoi in the rush hour is terrible and even it is not allowed to enter your hotel sometimes due to traffic Jam. Again, thank you and hope to take an other chance to...More
Benjamin met us at our hotel and walked us around the old city of Hanoi as we stopped along the way to sample local cuisine. Fantastic experience, well off the beaten track, until finally couldn't eat any more and finished with an chicken egg coffee....More
Very reliable, cheap and efficient service. I used Vietnam Transfer for 3 return journeys whilst in Vietnam and they did not let me down once, always on time. Such a relief to have someone to meet you at the airport when you arrive. Easy online...More
Date of experience: April 2016
Thank Nina B
Vietnam g, Public Relations Manager at Vietnam Transfer Service, responded to this reviewResponded September 28, 2016
Thank you very much for travelling with us!
It is our honor to be a friend in Hanoi to welcome you from Hanoi airport from the first sight, transfer to the city and visit our beautiful country. We hope that we will take...More
We prepaid for our Hanoi airport transfer to and from our hotel. Picking up at the airport wasn't too smoothly because our driver was waiting at a different exit. Wasn't his fault because the bulletin was wrong. Pick up at the hotel was much better....More
Date of experience: April 2016
Vietnam g, Guest Relations Manager at Vietnam Transfer Service, responded to this reviewResponded September 28, 2016
Thank you for your email and it is our high honor to welcome you and arrange our vehicle to transfer. Yes, Hanoi airport is always crowded and the flight information often changes the exit without notice and there are different entrances for local...More