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Vietnam Transfer Service

Suite 801 Ha Thanh Plaza, Thai Thinh st, Dong Da district, Hanoi 10000, Vietnam
+84 90 625 37 88
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Review Highlights
Smooth transfer

Booked Hanoi to hai phong transfer and our driver got us at 430am from the train to bring us to hai... read more

Reviewed 24 November 2017
Josh M
,
San Francisco, California
via mobile
Do not trust them

I had booked and paid via internet, money is gone, but no one came at the airport for the pick up... read more

Reviewed 31 October 2017
Julia T
,
Singapore, Singapore
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Vietnam Transfer service provides private vehicle service in the most airports in Vietnam such as Hanoi airport, Hue, Danang, Hoi An, Nha trang,HCMC airports... Vehicles are modern, brandnew and experienced drivers. VTS is an official transporter for almost hotels in Halong Bay to pick up and droff off tourists to/from Halong Bay to other cities or airport at special price.
  • Excellent77%
  • Very good0%
  • Average0%
  • Poor0%
  • Terrible23%
24 Nov 2017
“Smooth transfer”
31 Oct 2017
“Do not trust them”
Suggested Duration: More than 3 hours
LOCATION
Suite 801 Ha Thanh Plaza, Thai Thinh st, Dong Da district, Hanoi 10000, Vietnam
CONTACT
Website
+84 90 625 37 88
Write a ReviewReviews (13)
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1 - 10 of 13 reviews

Reviewed 24 November 2017 via mobile

Booked Hanoi to hai phong transfer and our driver got us at 430am from the train to bring us to hai phong. Smooth ride and a nice car.More

Thank Josh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vietnam g, Guest Relations Manager at Vietnam Transfer Service, responded to this reviewResponded 1 December 2017

Hello Josh, Thank you for your reviews and email regarding our good car and experienced drivers. Yes, it is our driver's hospitality, even quite early or too late to pick up clients, they will be waiting for you. Before we go, we would re-connect so...More

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Reviewed 31 October 2017

I had booked and paid via internet, money is gone, but no one came at the airport for the pick up, no replies on the phone, to the mails....NOT ACCEPTABLE! This is really a shame to behave with people like this.More

Thank Julia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vietnam g, Guest Relations Manager at Vietnam Transfer Service, responded to this reviewResponded 1 November 2017

Hello Julia, Thank you for your kind support! We are very sorry for this inconvenience and did the refund as agreed. This is our fault and we had talked to our driver team for this serious problem for the better work in the future Again,...More

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Reviewed 22 October 2016

Don`t pay in advance to this company. They don`t shoe up and just take your money. They say that they will come and pick you up, and you can call them several times, and they have different explanation every time.

1  Thank Levis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 17 October 2016 via mobile

Don't book with this travel agency! We were scammed! We ordered a transfor from Hanoi airport to Moc Chau for 80 dollars. We ordered on the website that we wanted to go to MOC Chau (NOT MAI Chau) and we called whit this service and...More

1  Thank Dien V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vietnam g, Director of Sales at Vietnam Transfer Service, responded to this reviewResponded 18 October 2016

Hello Dien V, Thank you for your reviews and you are not a person I talked on phone and arranged the car to transfer from Hanoi airport to Mai Chau. We received the booking from Mr Yoram Verberg but could not reply, dute to mail...More

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Reviewed 4 October 2016

I booked and paid for all of my Vietnam road transfers on-line from Australia, prior to leaving, using Vietnam Transfer Services. We had excellent drivers at each city. Great vehicles and excellent service by the company, especially when needed to address queries. Highly recommended and...More

Thank thefunstuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vietnam g, Guest Relations Manager at Vietnam Transfer Service, responded to this reviewResponded 18 October 2016

Hello Paul, Thank you for your great reviews. Yes, the location in Hanoi in the rush hour is terrible and even it is not allowed to enter your hotel sometimes due to traffic Jam. Again, thank you and hope to take an other chance to...More

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Reviewed 11 April 2016 via mobile

Benjamin met us at our hotel and walked us around the old city of Hanoi as we stopped along the way to sample local cuisine. Fantastic experience, well off the beaten track, until finally couldn't eat any more and finished with an chicken egg coffee....More

Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2016 via mobile

Very reliable, cheap and efficient service. I used Vietnam Transfer for 3 return journeys whilst in Vietnam and they did not let me down once, always on time. Such a relief to have someone to meet you at the airport when you arrive. Easy online...More

Thank Nina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vietnam g, Public Relations Manager at Vietnam Transfer Service, responded to this reviewResponded 28 September 2016

Hello Nina, Thank you very much for travelling with us! It is our honor to be a friend in Hanoi to welcome you from Hanoi airport from the first sight, transfer to the city and visit our beautiful country. We hope that we will take...More

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Reviewed 10 April 2016 via mobile

We prepaid for our Hanoi airport transfer to and from our hotel. Picking up at the airport wasn't too smoothly because our driver was waiting at a different exit. Wasn't his fault because the bulletin was wrong. Pick up at the hotel was much better....More

Thank Ivyanddavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vietnam g, Guest Relations Manager at Vietnam Transfer Service, responded to this reviewResponded 28 September 2016

Dear David, Thank you for your email and it is our high honor to welcome you and arrange our vehicle to transfer. Yes, Hanoi airport is always crowded and the flight information often changes the exit without notice and there are different entrances for local...More

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Reviewed 4 February 2016

AS we had a little time to spare in Hanoi during our business trip we were wondering the shortest quickest way to bring our VIP partner to Ninh Binh. We checked through Google and found Ms Hien from Vietnam Transfer Service to arrange very good...More

Thank Stelzner007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vietnam g, Public Relations Manager at Vietnam Transfer Service, responded to this reviewResponded 28 September 2016

Dear Stelzner007, Thank you for chosing our vehicle and it is our high honor to pick you up from Hanoi airport to the city and Ninh Binh trip. Our driver also thanks you for your lovely support. Again, thank you and hope to welcome you...More

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Reviewed 4 November 2015

I planned to visit the Halong Bay for 4 days upon my arrival to Vietnam. I contacted Vietnam Transfer Service through their website and Mr Glory Vinh sent me a quotation for the trip I planned. The price was more convenient compared to other agencies...More

Thank Nora D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vietnam g, Guest Relations Manager at Vietnam Transfer Service, responded to this reviewResponded 29 January 2016

Dear Ms Nora, Thank you very much for your lovely email. It is high honor for Vietnam Transfer Service team to arrange special vehicle for your family travelling in our beautiful country. We wish that we would have more time to consult you on Vietnam...More

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Questions & Answers
pennynd0ug
18 April 2017|
Answer
Response from Glory s |
Hello, yes we do. pls droff us an email so we can arrange the tour for you. We own a fleet of vehicles at special offer so we can send you best offer best regards
0
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