Did this tour in May 2024 with 3 friends, overall enjoyed it but there were alone notable downsides and easy improvements could be made. Have written below in time-order our experience of the tour, hope you find it helpful.
+ = positive
- = negative
+ Arranged tour by emailing Danista Nomads for more info and to ask questions: spoke with Jagaa who was very friendly and helpful. Seemed to care that we have a good tour experience and very willing to answer all questions etc. Flexible with how we arranged payment and small adaptations to tour
+Jagaa needed to delay start of tour by a short while and emailed us about this many days before, great communication and showed he valued our time and experience
+ On day of tour starting, tour guide (Saruul) and driver (Tumro) turned up promptly and were very friendly, immediately made us feel at ease and welcomed for 5 days away
Day 1 and 2 not much to say besides we really enjoyed things so far. Driving time and activities felt balanced.
Day 3 was a loooooong drive but worth it to see Orkhon Valley. Stargazing at night was something we’ll never forget. The waterfall area is beautiful.
Day 4 took a big downturn in quality, sadly. We drove for the whole day until about 5pm, and when we arrived at Ugii lake there was no activity and nothing to do besides go on a walk if you want. We’d rather have stayed in Orkhon Valley. Essentially an entire day of driving for very little.
Day 5 was a long drive back (as we expected) to Ulaanbaator with a stop to see Hustai National Park. The information centre there is really good. You drive out a short distance where you park up and can look at the surrounding hills, spotting wild horses. Along the way you can see marmots, too, which is fun. It was a bit of a let-down though, as ultimately you drive into a small area of the park and look very far into the distance to see horses. Not really the best experience, especially considering it was the only thing we did for the last day.
-/+ On our way back our itinerary had a visit to Tövhön Hiid but on the day we were expecting to go, our guide said we weren’t going to go anymore because the hike is long and apparently very muddy so would be difficult.
We understood and thought this was a reasonable change, but in a day of 6 hours driving and one of only two activities this was disappointing. No offer was made of an alternative or to partially refund us even the cost of admission (if there is a cost) or for the cancellation of the activity, which means the cost saved by not doing the activity inherently goes to Danista’s profits.
We emailed Jagaa about this and asked if he could compensate us any way. He politely explained some previous group had had a bad time because of the muddiness, which again seemed reasonable, and he offered to refund us the cost of us each to have dinner in the city. The amount we got back was good and we felt this was fair.
Overall:
What was good:
* Driver Tumro was excellent, brilliant driver and control of vehicle, have full faith in his abilities
* Staying in gers was a great experience, and at each place the hosts were responsive to our needs, often anticipating them. We once woke up in the morning to realise one of the site hosts had quietly come in to start our fire, which was really kind and appreciated (it can get cold!)
* Having contact with the ger families was a highlight, as you get to see and experience (to a small degree) what their lives are like. I think more of this would be good for the tour as they are unique opportunities to get more insight into nomadic life!
* Most of the activities/sites you visit are great, we really enjoyed them
* The tour guide and driver were happy to be flexible with us if we wanted to stop for a break/make small adaptations to the day which was great
Negatives/Things to improve:
* More consideration about vegetarian lunches: if it’s been agreed to not be a problem, then a more substantial meal than plain rice and salad everyday (literally) should be expected.
Mongolia is huge and driving out to such rural areas we explicitly asked Jagaa about if vegetarian food would be a problem, as if it was going to be, we’d have considered if we should go on the tour or not, or bring our own food but Jagaa upon repeated questioning assured us vegetarian food would not be a problem.
Breakfast and evening meal were always very good only lunches were the problem. At times, it felt that because everyone else ate meat the vegetarian’s choice of food was the least important as long as the others felt happy with their food. This was unfair, especially considering that Jagaa had been so clear it wouldn’t be an issue. When this was communicated to the tour guide she initially said it will always be difficult and suggested instant noodles (that contained meat when translated), however she eventually came up with a better option at a different place. This was after the issue being raised multiple times. Vegetarian meals could have been prepared in advance to avoid this problem. When you’re paying almost $100 a day per person, this isn’t really acceptable.
* We appreciated that the comments by our tour guide for the vegetarian in our group to ‘try’ some of the meat dishes was probably her trying to be friendly/hospitable, but was uncomfortable for the individual. People have different diets for all sorts of reasons and it’s better to not try to convince a vegetarian to eat meat knowing their diet
* Regarding tour activities: Less see and tickbox exercise, more do and experience. Have a bit more time at each site (especially museums etc.) to enjoy and read through exhibits if customer wants to. We appreciated the need to not waste time at any place when there’s a lot of driving in one day to do, but if you’re driving that much anyway it’s important that each activity is actually worthwhile and enjoyed and not rushed, otherwise why go there in the first place? We felt a bit rushed through a few (not all) of the museums/sites and would have liked to take a bit more time to enjoy each place.
* If an activity of the tour is cancelled but has been agreed upon, it would be good for the tour guide/Jagaa to take the initiative to offer either something else instead or a partial refund, instead of waiting for us to raise as a possibility
* Day 4 took a real downturn in quality. For this 5 day tour, don’t bother going to Ugii lake with yet more driving, hour after hour and then no activity or anything particularly interesting about the place; instead, stay longer in Orkhon Valley as it was by far the highlight and felt such a shame to not spend more time there. We essentially spent almost $400 on a single day as a group for a day of driving to see a lake; totally not worth it.
* Included in the tour were the tickets for each place you visit. However, it seems that in Mongolia most/all museums don’t let you take ANY photos unless you pay an extra fee, which seems ridiculous, and not something we’ve ever experienced in other countries. This isn’t in Danista Tour’s control, but it would have been good of them to buy us these tickets to take photos freely as it was a big negative. Alternatively, Danista Nomads could advocate for the customers they bring to each museum and try to help change this stupid rule
* Overall the tour inherently involves a lot of driving which you accept for what you get in return when you start the tour, but I think the balance isn’t right. Day 1 and 2 are fine, day 3 is long but okay if you stay in Orkhon Valley for 2 days but otherwise not. Day 4 is a wasted day if you go to Ugii Lake. Day 5 is obviously a long day going back to UB but could do with better activities.
* There were also some problems with the US dollars we paid with. Make sure you give undamaged, unfolded new USD notes
* To Jagaa: it would be helpful if you were more specific about the requirements of the USD, for example which year notes
Final thoughts: great experience with some notable negatives that would be made much better with some changes. I’d advise researching what you want to do and prioritise minimising driving time where it can be reduced, as there will be lots of driving already anyway. I think the itinerary should be more explicit in describing how many hours of driving per day there will be. Thanks Danista Nomads for an enjoyable tour.