Crystal Blue Lagoon

Crystal Blue Lagoon, Port Vila: Address, Crystal Blue Lagoon Reviews: 2.5/5

Crystal Blue Lagoon
2.5
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2.5
81 reviews
Excellent
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28

Vanessa Angelina
Brisbane, Australia10 contributions
NOT a sanctuary. More like a turtle prison.
Mar. 2020
This should be called a Turtle Prison, NOT a Turtle Sanctuary. This place is run down and should be closed. I came out feeling so disheartened. Initially, I thought you could swim with the turtles in the ocean but as we walked towards them, you notice that they are kept captive in a small concrete enclosure that is closed off from the ocean. There's about a dozen turtles (that I could see) in this pool with murky waters and not enough water for them to swim in. The staff come with buckets full of fruits (where the hell would a sea turtle get fruits in the ocean?!) and tourists get to feed them. They also have star fish in the pool and one of the staff took them out to place them on this lady's head and shoulders for her to take photos. You're not supposed to take star fish out of the water. It is incredibly stressful for them. Close to the concrete enclosure, they have this smaller pool full of baby turtles. It's really small for them. I asked the staff there how long they keep the turtles for before releasing them and she said TEN years! They had turtles there that had been in captivity for 7 years. The bigger ones in the pool God knows how long they've been there. She said they had them there because they were "injured" but I saw nothing of the like. One of the baby turtles in the smaller pool was also dead. They tried to get us to check out the sharks but I had seen enough. Also, the food they served us for lunch gave my partner and I food poisoning. We were sick for days. Please don't support this place.
Written April 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Emily
Canberra, Australia4 contributions
Just don't.
Mar. 2020 • Couples
This "experience" was the worst I've ever encountered. The turtles are kept in a small concrete enclosure purely for people to observe/feed them. Even though they are fed (papaya, which isn't even part of their diet) I believe their quality of life would be incredibly poor and I refused to even walk down to them. Disappointed that this type of exhibit exists and that the money I've spent to do this only encourages them to continue on.
Written March 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

tahliiaa_
Rutherford, Australia2 contributions
If you actually care about the animals don’t go here.
Feb. 2020 • Couples
This place does not care for the welfare of the animals here. The animals were not supervised and tour guides were pulling a 120kg turtle out of the water by is shell for tourists take take photos next to. There was baby turtles in extremely small enclosures to the point where they can’t even swim around. Children and their mothers were pulling them out for photos and dropping them back in from a descent height, meanwhile there is a sign saying ‘do not touch’ and a staff member standing by watching this all happening. None of the animals had space to move live their life, pigs were in enclosures they could lay down in and not do much else. The turtles are visibly hanging around the grates that seperate them from the ocean trying to get out. There is a much nicer turtle SANCTUARY close by called ‘the reef zoological’ where the aim is actually to rehabilitate the turtles and give them a better chance rather then trapping them. At The reef zoological you actually learn about the numerous animals there whilst getting a super personal experience, the staff are amazing and care so much about the work they are doing to save our wildlife. As someone who loves animals, I was horrified leaving this place and wouldn’t recommend it at all. The reef zoological was an incredible experience and I will definitely be going back there!

Below is a photo from The reef zoological :)
Written February 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

huddo3
4 contributions
terrible and sad - definately NOT A SANCTUARY - JUST CRUEL
Dec. 2019
This place claims to be a sanctuary for turtles and releases them after a certain growth however as an ecologist I saw no scientific evidence of this at all. I also saw sharks in tiny cages which is just cruel and totally hypocritical as to what they claim they are. I understand that this provides employment to locals etc, however they really need to demonstrate more that they are a sanctuary. For a start dont have sharks in tiny ponds or feed turtles paw paw all day - must give them terrible wind and a bad gut.
Written February 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Mim
Sydney, Australia66 contributions
Beautfiul
Jan. 2020 • Family
Such a beautiful location and an amazing experience. We truly loved this and had a fabulous day. Highly recommended!!
Written January 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Anthony C
Port Phillip, Australia170 contributions
Interesting but....
Jan. 2020 • Family
This is a zoo not a conservation park and the facilities are just ok by western standards....having said that the attraction is owned and operated by locals on the land owned by the villagers so that is a good thing.
Other reviews have heavily criticised the enclosures of the turtles and sharks....maybe a tad on small side but both are directly fed by fresh sea water as both are blocked off parts of the Lagoon...
Smaller turtles collected from eggs are in smaller growing pens that are exactly the same in size and amenities as those we saw at the actual conservation park on Moso Island ....also important to note that survival rate of wild hatchlings are minimal....if a larger portion get released at later date with higher rates (as claimed by guides) then done it.
Also think people have confused the pigs as display animals...they were not a feature but we're waiting for the chop....they were captured ferals heading for the BBQ....not something for visitors to admire....
Personally I find the turtles down the road at "Turtle Beach" a better all round experience.....didn't have lunch but imagine it would be like most BBQ offerings in Vanuatu...lots of ok meat and some ok and some less than ok salad sides....if your vegetarian or vegan....don't go the optional BBQ and expect some form of inner city multi dietary menu to pop out at you.
Written January 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

V_2020
Wuppertal, Germany747 contributions
turtles trapped in a pond
Nov. 2019
we came up there and a little boy was holding on to the turtle to swim with it, horrible and the parents told him to hold on for a picture. they have 3 big turtles in the pond. mostly a tourist attraction for the tourist and cruise shipt coming there. entry is expensive for what you see there.
Written January 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

DanielleA262
Gold Coast, Australia154 contributions
Skip the captive turtles and head for the beach lagoon next to it
Jan. 2020
Personally I don't like seeing animals in captivity and unfortunately this place is exactly that. It's sad that so many places feel the need to do this to animals just to please tourists :-(
There is a large lagoon with big turtles which is full of tourists and you are able to feed them pieces of paw paw ( but watch out if you do go in as I saw a few snapping at fingers too ) The smaller baby turtles are kept in a tiny tank and handled constantly and the pigs are in a tiny cage, not something I wanted to see at all. Lunch is included in the entry price for a few dollars extra but it was just barbecued meat and a bit of sad looking salad and fruit slices.My hubby, daughter and myself are vegetarians so it really wasn't for us. If you walk past the turtle lagoon you'll discover a little lagoon that runs out to the sea and it was my favourite spot for a swim with crystal clear water. Not sure if you can somehow walk to it without visiting the poor turtles but it would be worth a try.
Written January 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

colinlisamatthews
Sydney, Australia20 contributions
Turtle Sanctuary? I don’t think so!
Dec. 2019
This attraction is not good. Most importantly the animals are kept in small enclosures that do not allow them to move freely. Although the fully grown turtles have a little space, their enclosure is bland and unpleasant, and is literally a pit of sand with no foliage or anything for them. There is literally 4 young turtles in a concrete tank about a metre square, and several babies in another of a similar size, both in about 15cms of water. Heartbreaking! The pigs can’t even turn around, and the shark enclosure is also tiny.
It is also ludicrously expensive here - ordinarily we would be very happy to know that our tourist dollar is going to animal conservation or the local economy, but not the case with this place! There is no evidence of conservation at all. And to pay this much to see 6 turtles, about 8 juveniles or babies, 3 pigs and 5 sharks is madness! We tried our best but managed about 15 minutes there.
Finally, some of these reviews are confusing this place with the Blue Lagoon, which is a great place to go! Definitely go there and not here!
Written December 11, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

WarrenAus
Burleigh Heads, Australia402 contributions
Captive Turtles in Lagoon
Nov. 2019
Crystal Blue Lagoon is a popular tour location for tourists (particulalry for cruises). It provides access to a few adult turtles in a blue 'pond'. There are also a number of baby turtles that can be viewed in a captive setting. Tourists are able to handle some of the larger baby turtles. They are returned back to the ocean once they are large enough. Viewing these turtles in a setting that was not natural to them was somewhat sad.
Tourists also have access to a captive shark for an additional fee (something we declined).
Lunch is generally provided in an outdoor setting with BBQ meats and salads (flies will also attend).
Written November 10, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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