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Serenity Spa

412 United Nations Crescent | Gigiri, Nairobi 00621, Kenya
+254 708 202020
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Review Highlights
Always coming back

I have visited the Serenity Spa severally over years and I haven’t been disappointed. The place is... read more

Reviewed 15 March 2018
286luckyl
via mobile
great experience

I loved the massage and would surely recommend the spa. I especially loved the ambience... read more

Review collected in partnership with this attraction

Reviewed 10 December 2017
kuin810
Read all 102 reviews
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Traveller Overview
  • Excellent83%
  • Very good14%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
About
Situated in Gigiri, Serenity Spa offers a tranquil sanctuary of peace and serenity away from the noise and bustle of daily life. It is your holistic haven to relax, rejuvenate and realign your mind, body and soul. We offer total wellbeing from top...more
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Hours Today: 9:00 a.m. - 9:00 p.m.
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Contact
412 United Nations Crescent | Gigiri, Nairobi 00621, Kenya
Website
+254 708 202020
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Write a ReviewReviews (102)
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"treatment rooms are"
in 4 reviews
"deep tissue massage"
in 4 reviews
"hair salon"
in 3 reviews
"body wrap"
in 3 reviews
"mani pedi"
in 3 reviews
"stunning decor"
in 2 reviews
"bikini wax"
in 2 reviews
"rejuvenating experience"
in 2 reviews
"looking forward to my next"
in 2 reviews
"full body"
in 2 reviews
"relaxing massage"
in 2 reviews
"herbal tea"
in 2 reviews
"great company"
in 2 reviews
"an amazing experience"
in 2 reviews
"therapist"
in 13 reviews
"waxing"
in 6 reviews
"knots"
in 2 reviews
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1 - 10 of 101 reviews

Reviewed March 15, 2018 via mobile

I have visited the Serenity Spa severally over years and I haven’t been disappointed. The place is tastefully designed to meet your spa and relaxation requirements. The spa therapist have always been polite and always keen to meet what the client wants. It’s clean and...More

Thank 286luckyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 10, 2017

I loved the massage and would surely recommend the spa. I especially loved the ambience, cleanliness and staff.

Review collected in partnership with this attraction
Thank kuin810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 16, 2017 via mobile

I love both the SERENITY Spa’s. I visit both. The Kitisuru location which opened about 2 months back is fantastic too. It also has great staff who are well trained & friendly. Always greeting you with your name. It’s new & beautifully decorated. So close...More

1  Thank Bansi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed November 16, 2017

I really recommend it if you want to enjoy a peaceful and pampering day! Excellent stress relieve, excellent products specially the ones used during facials just amazing smell,texture and good for each type of skin. At the end a relaxing tea and fruit served in...More

Thank 459ruiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 15, 2017

I like their hot stone massage, body wraps, body scrubs. They do really good gel polish that lasts. I had a Keratin treatment that was the best I'd ever had.

Thank wamuyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 15, 2017

An absolutely wonderful experience and a great way to spend some me time. The ambiance is amazing and the art of aroma treatment was superb!

Thank SheilPatel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 8, 2017 via mobile

Wonderful place, clean and modern facilities with friendly, attentive and professional staff. Relaxing and rejuvenating experience

Thank Leah O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petra S, Owner at Serenity Spa, responded to this reviewResponded November 10, 2017

Dear Leah, thank you very much for the fabulous feedback. This is much appreciated. Kind regards and best wishes Petra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 7, 2017 via mobile

Review for Kitisuru Branch as couldn't find a separate location for them). Arranged 4 hours of treatments via email on the same day (due to being let down by a different spa). Receptionist instantly responded and worked to give me exactly what I wanted. Therapist...More

Thank CatNick262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petra S, Owner at Serenity Spa, responded to this reviewResponded November 8, 2017

Dear Caitlin, Thank you so very much for your great feedback and review. This is hugely appreciated. Our Trip Advisor Page for Kitisuru is now live since today too and it would be wonderful if you could leave us a review on that page too...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 21, 2017 via mobile

Grace really pampered me I had a full body scrub,massage,pedi,mani ,facial and hair done,wirth my time I would come back anytime

Thank Munira R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petra S, Owner at Serenity Spa, responded to this reviewResponded September 22, 2017

Hello Munira, thank you so much for the great feedback and review. I shall pass this onto Grace too. Best wishes and karibu tena. Kind regards Petra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 16, 2017 via mobile

One of very pretty and beautiful place where I did my nails at nail spa and many time I go for my massage too!

Thank Aruna V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petra S, Owner at Serenity Spa, responded to this reviewResponded September 18, 2017

Thank you Aruna for your kind feedback. Best wishes Petra and Serenity Spa Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Claire N
January 17, 2018|
Answer
Response from Petra S | Property representative |
Hello Claire, we are happy to treat your mum to a deep tissue, facial, manicure and pedicure followed by a wash and blow dry at Kshs 14500 which is discounted from 16200 Kshs. We love to send you more information hence... More
0
Votes
Consolata K
June 30, 2017|
AnswerShow all 2 answers
Response from Petra S | Property representative |
Dear Consolata thank you for your Enquiry. Yes we can take group bookings and we have special packages on our website which might be of interest. Please have a look. We don't take group bookings on weekends. Kindly send us... More
0
Votes
juncos1974
February 24, 2017|
Answer
Response from Petra S | Property representative |
Hello, thank you for your message. Yes we offer coffee scrubs and we charge 2000 Kshs which is about 20$. Please visit our website and we have a variety of beautiful body treatments and lots more body scrubs, wraps to chose... More
0
Votes
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