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Certificate of Excellence
Traveller Overview
  • Excellent74%
  • Very good21%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“octopus card”(4,146 reviews)
“subway system”(285 reviews)
“trains run”(165 reviews)
Getting around Hong Kong couldn't be easier than with MTR. As MTR lines cover all major districts, it is quick and convenient to explore the whole city. There are nine commuter rail lines with easy interchange as well as a Light Rail network and...more
Hong Kong, China
Jordan / Yau Ma Tei
+852 2881 8888
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Reviews (21,361)
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All reviews octopus card subway system trains run always on time public transport rush hour mode of transport day pass airport express hong kong island exits network signage systems platform user convenience
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1 - 10 of 15,755 reviews
Reviewed today

One of the best transport systems in the world (in my pinion). It connects to almost all corners in the small island of Hong Kong & Kowloon. It is punctual, economical and convenient. It's an excellent way of getting from A to B in the...More

Date of experience: November 2018
Thank Medlar24
Reviewed yesterday via mobile

Nice but need to be more clean of terminal area Easy to get the terminal so many exit/entry point and direct to attractions place Just little bit far if want to find a toilet Overall is good

Date of experience: January 2018
Thank AgungWNA
Reviewed yesterday via mobile

We did not have to wait more than a minute everytime we caught a train. Yes it is crowded, but everyone is aware of the others around them and if you can't get on one train, you know that the next one is not far...More

Date of experience: December 2018
Thank Secco
Reviewed yesterday via mobile

First thing when you arrive is to get the Oyster card at 50HKD deposit and then top up 100 HKD. Electronic signage in the carriage indicates direction of travel, next station and also which side to get out at the station. if visiting tourist sites...More

Date of experience: December 2018
Thank zztsg
Reviewed yesterday via mobile

If you intend to travel using the MTR then buy a stored value card, the Octopus card. The greatest benefit is you will save a lot of time waiting in the queue at the ticketing machine. Do note that some stations have long underground walkway...More

Date of experience: December 2018
Thank michaelt238874Y
Reviewed yesterday via mobile

Clean, efficient & octopus card works like a charm. With the MTR App it is a breeze to use. Highly recommended.

Date of experience: December 2018
Thank PieterG232
Reviewed yesterday

An excellent sservice, clean and efficient but always very very busy. Make sure you check out your journey before you go as there are specified interchange stations.Unlike the UK visiting elders enjoy the same concessions as local folk and pay $2HK per journey. Get an...More

Date of experience: December 2018
Thank D D
Reviewed 2 days ago via mobile

Very efficient with trains every 10 minutes. It’s also the quickest way into city I believe. If you are travelling in a group (2 or more) then I suggest booking at the counter. We ended up paying more at the self service machine than we...More

Date of experience: December 2018
Thank Cloughy1
Reviewed 2 days ago

Clean and Efficient. The MTR is a great public transport service that moves a lot of people everyday. You MUST have an Octopus Card to use efficiantly. Don't bother with self-service ticket machines! Go to the Customer Service counter in any station and buy an...More

Date of experience: February 2018
Thank Michael A
Reviewed 2 days ago via mobile

MTR ❨urban line❩ is a fast and convenient commuter for HK people and visitors. Its station is quite convenient to travel from Central to Tsuen Wan, Chai Wan, Tseung Kwan O, even the Disney & HK international Aiport. And because of its convenience, its car...More

Date of experience: December 2018
Thank talumkkt
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Questions & Answers
Ask a question
Talita Z
December 1, 2018|
AnswerShow all 5 answers
Response from TammySue88 | Reviewed this property |
Yes. There are vending machines at the stations and the airport.
August 17, 2018|
AnswerShow all 3 answers
Response from garfield1996 | Reviewed this property |
Based on my search for journey from Tsim Sha Tsui in Kowloon > Causeway Bay MTR staion/ Sogo shoppinng mall, Uber XL is approx HKD114, and, MTR ticket is HKD12.3 (octopus card) or HKD14 (single journey ticket) per pax. MTR... More
April 30, 2018|
AnswerShow all 9 answers
Response from Hilton_Leung | Reviewed this property |
Airport Express is indeed a part of MTR system but using a separate fare system and ticket hall, like the difference between London Heathrow Express and National Rail. There is no shuttle bus directly goes to Langham Place... More