Avenue Link Transport Group
Avenue Link Transport Group
5
About
Welcome to Avenue Link Transport Group, we provides passenger transport services in Singapore. Our services includes: 1) Airport Transfer 2) Private Day/Sightseeing Tours 3) Point to Point Transfers 4) Transfer to/from Cruise Centre Kindly email us directly for any transport requirements in Singapore and we will try our best to make your trip to Singapore an enjoyable stay. (We are also working with Viator and some of our transport services are listed on Viator too.) We can also propose/suggest places to visit based on your interest, and also provide private vehicle (including driver) for charter. So you get to see as many attractions as you like within the limited time you have in Singapore! Look forward to see you in Singapore!!
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
5.0
363 reviews
Excellent
342
Very good
14
Average
3
Poor
1
Terrible
3
Trvlguy88
Roseville, CA29 contributions
Aug 2024 • Couples
Booked ALTG for 2 separate transfers from the Singapore International airport. Both times the driver was late picking us up. Both times I had to call from the meet and greet location to find out when he would be arriving. Both times our flight arrived ahead of the scheduled time, however when booking a private transfer, one expects the car service to monitor the flights in case of delay or early arrival.
Had I known how easy and safe the taxi's are in Singapore I would not have bothered booking this car service. When you book private airport transfers you expect the driver to be on time. I would not book ALTG again.
Had I known how easy and safe the taxi's are in Singapore I would not have bothered booking this car service. When you book private airport transfers you expect the driver to be on time. I would not book ALTG again.
Written September 14, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sir,
I did a check and If I'm not wrong , are you Mr Costa? (If you're not, please provide us your booking reference as we do not have any record of driver late for jobs for the past 6 months apart for this case under Mr Costa)
First of all, we do apologise for your unpleasant encounter.
Allow me to explain, I'm able to track and find out your case as we have minimum late for jobs cases. Therefore it's isn't that difficult to track back.
Because our drivers are required to make a report for pick up where they are "late" due to traffic issues or cases where flight landed earlier.
We do encounter flight landing 1 hour before scheduled arrival time and that would be challenging for us to get replacement drivers last minute.
I've seen the report from the driver for this case. On both occasions your flight landed early and you couldn't find the driver at the arrival hall Meet and Greet (Level 1) after you've collected your luggages and proceed to the basement level (taxi pick up point).
When our driver arrived at the Arrival Hall to do the Meet and Greet, they could not meet you as you have already clear immigration early and proceed straight to the basement level before you called us.
Upon picking up your call, the driver understand that you were at the basement taxi stand and not at the Arrival Hall Meet and Greet location, he suggested that he go to Basement 1 and look for your there. He managed to find you there within 10mins and bring you to the car park which is located in another section.
Having explained the whole situation, I would like to take this opportunity to once again apologise to you as our driver was indeed late (due to the flight landed earlier).
Thank you.
Regards,
Ken
Customer Service team
Written October 15, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark B
Fair Oaks, CA275 contributions
Feb 2023
We used Avenue Link Transport Group upon our arrival into Singapore for a transfer from our Singapore Airlines flight from San Francisco to our Singapore Hotel. The were waiting for us in the arrivals hall with a sign even though our flight arrived early. Their communication was great and the driver and vehicle were fantastic. We would use Avenue Link again.
Written March 13, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dilmohan N
1 contribution
Sept 2016 • Family
An excellent transport service. Contacting and co-ordinating with Mr Lee was very easy. He was always on time for our Airport Pickup and Drop. Very friendly and very efficient. We were a family of 5. The car by Mr Lee was very comfortable with no luggage problems. Thank you Mr Lee for making our trip hassle free.
Written October 6, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
keylime44
Sarasota, FL82 contributions
On time - - early, actually. Professional. Efficient. Polite. Pleasant. You can't go wrong with this service.
Written November 2, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ReENERGISE
Sentosa Island, Singapore75 contributions
Sept 2019 • Couples
Drive down to Seletar Airport to have a quick bite and drink. Nice ambience, clean and not too noisy. Ordered food and drink from Mr Teh Tarik. Passengers travelling on Firefly Airlines will depart from Seletar Airport. Parking was a breeze.
Written September 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David R
London, UK31 contributions
Jun 2018
Waiting for us at the arrivals despite an hour delay - clean car, friendly driver and quick transfer into Singapore city. What more could you want?
Written July 12, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hulahunny
Roseville, CA59 contributions
Jan 2017 • Family
We hired Mr. Lee for our airport transportation prior to leaving the USA. Everything went very smoothly and Mr. Lee was extremely fast with his communication. Our flight was arriving during the middle of the night so the last thing we wanted to do was get stranded at the airport. Mr. Lee's driver was waiting right where he said and we had a very comfortable ride to the hotel with no stress or problem. It was also pre-paid via Pay Pal so we didn't have to worry about having local currency upon arrival. Additionally, we used Mr. Lee for a six hour personal tour of Singapore. He offered suggestions on places we might enjoy and crafted an itinerary for us. Mr. Lee was very knowledgeable of Singapore and provided so much information that we would have never learned if we were on our own. We went to the Changi Museum and the Battlebox based on Mr. Lee's recommendation and thoroughly enjoyed both. When it was time to leave Singapore, Mr. Lee picked us up at our hotel for our ride back to the airport.
Our entire interaction with Mr. Lee was nothing but positive. He is very responsive, prompt, and his vehicles are very clean and comfortable. There is no doubt that the next time we are in Singapore we will use Mr. Lee for our airport transportation and sightseeing needs around town.
Our entire interaction with Mr. Lee was nothing but positive. He is very responsive, prompt, and his vehicles are very clean and comfortable. There is no doubt that the next time we are in Singapore we will use Mr. Lee for our airport transportation and sightseeing needs around town.
Written February 10, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
grogs
Kendal, UK3 contributions
Jan 2020 • Couples
The pick up and return to Singapore airport was excellent. The driver was extremely polite and helpful and gave us lots of local tips. We would use this service again.
Written February 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Barbara W
Denver, CO14 contributions
Feb 2020 • Couples
We booked an airport pickup online via viator. Our driver, Joanne, was waiting for us, holding a sign, after we cleared customs early this morning. Joanne was helpful and friendly and her vehicle was a roomy, clean, recent model car. She delivered us promptly to the Four Seasons Hotel. All in all, a good experience for two very weary travelers.
Written February 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michelle2106
Liverpool, UK16 contributions
I booked Avenue Link online to Pick me up from airport to hotel then from hotel to cruise terminal and finally cruise terminal to airport. I have to say their service was exceptional. Even when I changed my time for our 2nd pickup only 24hrs before it was no problem. I would highly recommend them for anyone visiting Singapore, not only for their great service but also their reasonable price and lovely vehicles. We are visiting Singapore again in 2022 and would not hesitate to book them again.
👍👍👍👍👍
👍👍👍👍👍
Written January 31, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SaraAlmu
Kuwait
Do you have pickups from Legoland- Malaysia to our hotel in Singapore?
Written June 16, 2023
HLW
Orlando, Florida
Can we be picked up at the airport and dropped off at the cruise terminal?
Written May 15, 2019
avenuelinktransport
Singapore, Singapore
Thank you alisondickson1961, 4nguyen and ANGZ-NZ for the replies :)
TripAdvisor community is such a nice place because of kind and helpful people like you all to share information.
And to HLW@thesaint88888 who posted this question. Yes we do provide Airport to Cruise Terminal direct. In fact we provide all kinds of transfers if it is within Singapore (including Sentosa) so just email us your enquiry.
And if your flight lands early or if you wish to take this opportunity to explore Singapore before you board the cruise. You can book our hourly charter services where our drivers can bring you to sightseeing in Singapore (you decide what you wish to visit OR we can recommend you based on your interest). And no problem if you wish to walk the ground to tried our local food, or selfies with the landmarks such as Marina Bay Sands, Gardens by the Bay, Merlion, Raffles Hotel......While doing all these, you can keep your luggages in our vehicle.
Send us an email to discuss further. We do not hard sell/pushy with our services. Book us only if you're comfortable :)
Hope to hear from you soon.
Thank you.
Regards,
Lee
Avenue Link Transport Group
Written June 2, 2019
Hello, do you have cars available with child car seats (for a 4 year old), for airport transfers?
Written February 21, 2019
avenuelinktransport
Singapore, Singapore
Thank you everyone for helping us to reply this enquiry. Appreciate your help :)
Dear Nirosha W,
Yes, we do offer booster seat however we do need advance notice. And feel free to email us should you need further clarification or enquiries.
Thank you.
Written March 30, 2019
How much is the 10 seater or 23 seater for city tour, transfer or drop airport - hotel? Can you transfer us to Johor?
Written December 20, 2018
avenuelinktransport
Singapore, Singapore
Hi LeilyE2,
apologise for the delayed in replying. The answer is yes, we can arrange 10 seater or bigger vehicle for all transfers within Singapore. We would require advance booking for bigger group.
For future enquiries please email us for a faster and responsive reply.
Thank you.
Written March 30, 2019
MARIALAURA45
Montevideo, Uruguay
Realizan traslados hotel - terminal de cruceros?
Written April 18, 2018
avenuelinktransport
Singapore, Singapore
Sorry for the late reply.
Yes, we offer all types of ground transfer services such as
- Airport Transfers
- Cruise Transfers
- Hourly charter (For sightseeing or business)
Written May 24, 2018
my17223
Hong Kong, China
hi, what is your email? I want to book a van for singapore trip transport, thanks.
Written November 30, 2017
avenuelinktransport
Singapore, Singapore
Hi my17223,
Tripadvisor guideline is that we are not allowed to include website links including email. Thus I'm unable to list our email here.
But you can click on our website link which is right under our Company Name at our Tripadvisor page and from our website you can send us an email.
Hope this clarifies your enquiry.
Thank you
Written December 1, 2017
avenuelinktransport
Singapore, Singapore
Yes, we have various type of vehicles to cater to any group size.
Just drop us an email with your requirements and we will follow up with that.
Thank you!
Written November 17, 2017
How much will be charged for 11 persons, from changi to clarke quay?
Written November 14, 2017
avenuelinktransport
Singapore, Singapore
please send us an email on your requirements.
Prices varies depending on the vehicle type, time of arrival (after midnight?), airport transfer or point to point transfer?
Written November 17, 2017
how much is a full day or 8 hours charge for hiring a private van ......for moving around singapore
Written May 8, 2017
avenuelinktransport
Singapore, Singapore
Hi Mr Vishal,
we do provide private charter services (Includes vehicle and driver), depending on the types of vehicle, our rate starts from SGD40 per hour.
Kindly email us at your requirements, number of passengers, pick up point, drop off point and any particular place you wish to visit?
We can also propose/suggest places to visit based on your interest. Do let us know if you require places which are child/elderly friendly.
Benefits of Private Charter service:
- There is no fixed route/places to visits, you decide where you want to visit.
- There is no fixed timing/schedule, if you like a particular attractions you can stay longer and if you don't really enjoy a particular attractions we can proceed to the next attraction.
- You will be travelling in the comfort of a private air-conditioned vehicle
- Because we are a local based transport company, we are able to explore some nice places where most group travel will not go.
Thank you and look forward to receive your email soon.
Regards,
Lee
Avenue Link Transport Group
Written May 8, 2017
2 adults 4 large bags luggage
Mini van would be better please advise rate
Thanks
Written January 9, 2017
avenuelinktransport
Singapore, Singapore
Hi aa6nz,
If you book through Viator for Airport transfers it's around SGD80/- fixed rate.
However for your case its from hotel to cruise centre, that depends on the time of travel, and its from SGD55 onwards for a mini van. We would encourage you to email us the details of your transfers:
Eg.
Date of transfer:
Time of pick up:
Pick up from:
Drop off at:
Number of Passengers:
Number of luggages:
Additional remarks:
Thank you.
Regards,
Lee
Written January 10, 2017
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