Ecochile Travel
Ecochile Travel
5
Multi-day ToursEco ToursSightseeing ToursHiking & Camping ToursNature & Wildlife Tours
9:30 AM - 5:00 PM
Monday
9:30 AM - 5:00 PM
Tuesday
9:30 AM - 5:00 PM
Wednesday
9:30 AM - 5:00 PM
Thursday
9:30 AM - 5:00 PM
Friday
9:30 AM - 5:00 PM
About
We are Ecochile an inbound Eco - tour operator located in Santiago Chile focused mainly in ecotourism and responsible tourism. We offer activities such as trekking & hiking, wine routes, horseback riding, cultural and adventure all throughout Chile. Our mission is to provide a service of sustainable and responsible tourism by taking care of the environment and the addition of local communities through a friendly dynamic between participants and hosts, focusing on a welcoming and real experience.
Santiago, Chile
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(12 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles412 reviews
Excellent
372
Very good
28
Average
6
Poor
4
Terrible
2

Doug H
26 contributions
5.0 of 5 bubbles
Mar 2024 • Couples
I’d chime in with rest of those who have previously written in great reviews/experiences with EcoChile here. Beyound organizing a great itinerary for driving the Carretera Austral and Southern Patagonia, their so-prompt responses to some challenges such as flight changes and a rental car incident was just perfect, (thanks so much Ignacia and Patricia!) Go Eco! You wouldn’t be disappointed.
Written March 28, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for your kind review, Doug! We're thrilled to hear you enjoyed your trip through the south of Chile so much. We definitely hope to welcome you back to South America soon! All best Emily and the Ecochile Team
Written April 1, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

nicola c
London, UK3 contributions
5.0 of 5 bubbles
Jan 2024 • Couples
We have just returned from a wonderful 4 week holiday in Chile.

I can’t praise Ecochile enough- they were superb

They responded within minutes to any questions we had, helped with some internal flight issues and generally made us feel secure and looked after.

The welcome letter was so very helpful and we enjoyed their suggestions
Written February 29, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for your review, Nicola! We're glad to hear that you enjoyed your trip with peace of mind. We hope to welcome you back to South America soon! All best, Emily & the Ecochile Team
Written March 7, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

mah1066ban
Morristown, NJ134 contributions
5.0 of 5 bubbles
Jan 2024 • Couples
EchoChile helped us plan a trip to Argentina. We went to Buenos Aires, El Chalten, El Calafate, Mendoza, and finally back to Buenos Aires.

The representatives really listened to what we wanted to see during our trip, but also made suggestions to ensure we would have the best experience. We really valued their honest opinions regarding what we should do. Originally, we had thought to include Iguazu Falls, but because it is so far from Patagonia and Mendoza, it would have added a lot more travel time to our trip. They suggested seeing it on a separate trip later when we could include it with places that are closer to it.

We really enjoyed the hikes we took in El Chalten and El Calafate. EchoChile helped us book private guides who were great.

When we were due to fly back to Buenos Aires from Mendoza, we got caught up in a one-day strike, which shut down the airlines, so our flight was canceled. Ignacia, the EcoChile representative in Argentina, kept in contact with us the whole time and found two companies for us to choose from to drive us. She made sure that we arrived in Buenos Aires in time to catch our flight back to the US.

After we were back home, a representative called us to get our feedback on the trip. She asked us what we enjoyed the most, what we thought could be improved, and how we felt about the hotels, and for our feedback on the guides.

We are very happy with the service we received from EchoChile and look forward to working with them again in the future.
Written February 10, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks so much for your review! We're happy to hear that we were able to build you a trip that was just right and resolve the unexpected hiccups. We certainly hope to welcome you back to South America soon. All best, Emily & the Ecochile Team
Written March 7, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Michael G
Hartford, CT11 contributions
5.0 of 5 bubbles
Nov 2023 • Couples
Our trip that Ecochile planned to Patagonia and Antarctica was absolutely incredible!! It was truly amazing start to finish. The planning process was quite extensive as we wanted to fit as much as possible into a specific window and the team absolutely delivered!! One of the best things is that we squeezed in all the highlights and it ran so smoothly. All the transports, all the activities, everything. Just wonderful planning!

The only sad part is we wish we had another week or two to do more of what Patagonia and Antarctica have to offer. And at the same time, we feel we did so much! 

The team was with us every step of the way getting us ready for the trip, scheduling one-off excursions, and being attentive to our travel preferences. And then once we were traveling, the team communicated through their app or WhatsApp throughout. 

Highlights: Torres Del Paine (hike anywhere and be sure to stay at Patagonia Camp), El Chalten and Antarctica. But everything was spectacular. 

It was a truly memorable experience. Thanks to to the whole team. Ecochile has an innate understanding of the region and how to plan the trip of a lifetime.
Written December 7, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for your review, Michael! We're so happy to hear that you had an amazing trip. Hopefully you can make it back soon to see the rest of Patagonia and Antarctica! All best, Emily & the Ecochile Team
Written March 7, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rose Mills
10 contributions
5.0 of 5 bubbles
Sept 2023 • Solo
What a pleasure it was going across the world to visit Chile, knowing that the trip was so well-planned. Thanks to EcoChile.travel.
The planning, accommodation, flights, transfers and activities went so smoothly.
Communication was excellent, especially beforehand. Josefina and Patricia were punctual, checking-up on detail.
Once there, the EcoChile.travel App was the perfect reference.
Everything was so well organised.
My trip was solo within the Lake District and Chiloe Island, followed by a week in Southern Patagonia (Torres del Paine) with my niece.
EcoChile.travel supplied so much extra information and choices that one could check out beforehand - this was amazing.

Tips: try and read all the information given of what to do and more, so that you can change plans according to the weather.

If you do not speak Spanish, it is good to learn some with Duolingo.. often the Direct translation Apps can take quite a lot of unnecessary time (sometimes there is also no reception!)

Yes, EcoChile.travel met with all expectation and more!

Thank you so much!
Rose M.
Written October 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your review, Rose! We're delighted to hear how much you enjoyed your trip and that you found all the extra information helpful. Those are great tips, too! We hope to see you back here soon! Best wishes, Emily
Written October 11, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

babette
1 contribution
5.0 of 5 bubbles
Jan 2023
I highly recommend Ecochile.

They worked with me to set up a personalized version of their Chile Lake District tour.

My trip was exactly what I wanted it to be from airport transfers, to hotels, to guides try experience was perfect. And the guides they worked with were knowledgeable and entertaining.

The team (Patricia, Oxama, and Claudia) were all very helpful, nice, and professional.

I hope to plan another trip with them,

Thank you,
Babette
Written March 12, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks so much for your review, Babette! We're happy to hear that your trip matched your expectations and certainly look forward to welcoming you back to South America soon! Best wishes, Emily and the Ecochile Team
Written March 24, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tony L
Surrey, UK6 contributions
5.0 of 5 bubbles
Jan 2023
We definitely recomend Ecochile. We wanted to plan a very specific visit to whale watch in southern Chile. Ecochile recommended Punta Areans (for the time of year) and made all the travel and accomodation arrangements for us, including the all day whale watching boat tour from Punta Carrera. The trip was a great success. We'd certainly use them again.

A special thank you to Claudia and Patricia!
Written January 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for your review, Tony. We're so glad to hear you had a great trip and hope you got to see some whales! We look forward to welcoming you back to South America soon. Best wishes, Ecochile Travel team
Written January 26, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jrstffn
Dallas, TX63 contributions
5.0 of 5 bubbles
Dec 2022 • Couples
This company provided us with a customized itinerary for Chile! Claudia Mansilla & Patricia Rosas set us up from start to finish with the trip of a lifetime! We told them where we wanted to visit, our interests and a budget! Within days they had a proposal sent to us that we revised a few time with their patience & understanding! They were professional & extremely knowledgeable! They choose your accommodations and set up all your drop off & pickups from airports etc! The accommodations were so perfect it made the trip! The private drivers were perfect! They had ever base covered and than some! The guides they choose were educated people that gave you a great experience! We plan most of our trips ourselves but this was worth every penny to have such a well thought out trip provided! Every detail worked out to perfection! This is a company that knows how to provide luxury service, that makes your holiday very memorable!!!!
Written December 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Brian, Thanks for your review! We're so glad to hear that you had a great trip and hope to welcome you back to South America soon. Best wishes, Emily EcoChile Travel Team
Written December 27, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

evseic
11 contributions
5.0 of 5 bubbles
Nov 2022
Overall, our trip was excellent and we brought back home unforgettable warm memories of Argentina and Chile. Our trip included certain segments arranged through EcoChile Travel services and other segments which we booked directly ourselves (namely, Australis cruise and Explora Torres Del Paine). This review covers only EcoChile segments.

We believe EcoChile services were commensurate with the price and met our expectations. We would like to thank Oxana Protchenko (Sales) for her effort in working with us to design the itinerary that met our requirements which included various reservations for hotels, show and tours in Buenos Aires, El Calafate, El Chalten, Ushuaia, Santiago, Valparaiso.

Oxana handled our requests timely and with professionalism and good sense of customer care. We also would like to mention specifically Patricia Rosas (Operations) who was punctual, answered promptly our phone calls and messages via Trip Plans app and resolved all our inquiries to our satisfaction.
We had four travelers in our group and all four of us agreed that the best local guide (by far!) throughout the entire trip organized by EcoChile was Javiera Zambrano (Santiago city tour) – flexible, knowledgeable, informative, helpful and we could not have had a better experience, especially on the last day of our trip.

The availability of the EchoChile technology – having our itinerary available online and in PDF form, and also in the Trip Plans app – was helpful in providing a smooth and enjoyable travel experience, including real-time updates for each day. We felt well connected to EchoChile and local providers throughout the entire trip.

One area of recommendation is obtaining more details / specifics from the local operators / tour guides on the content of the suggested tours. This is particularly important for private tour small group, like ourselves, Many of the descriptions in our itinerary were either too generic or standard and repeated what one can read on Viator or other tour aggregator websites.

We enjoyed all things on our itinerary with the glacier Perito Moreno and tango lesson being example highlights for us.

We are satisfied with the services provided by EcoChile and we would not hesitate to provide positive referrals for EcoChile to others.
Written December 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for your review and feedback! It's great to hear that you enjoyed your trip. I hope you can continue tango lessons at home too! All best, Emily EcoChile Travel Team
Written December 27, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tiffany K
Chicago, IL21 contributions
5.0 of 5 bubbles
Sept 2022
I can't recommend Ecochile enough. We planned this trip about 40 days before departure and everything went so smoothly. Our itinerary included the Atacama Desert and Easter Island and they planned everything but our flights from the USA. The planning process was easy. Claudia was so flexible and offered suggestions for the itinerary. She was very responsive.

They provided an app for our trip which was so convenient. We were able to take the app offline and still view the itinerary at any time. This app also allowed for trip support at any time. They were so responsive to all of our needs throughout the trip.

Due to the hurricane in the U.S. I had some international flight issues which required a lot of rebooking (unfortunately 2x). While this delay had nothing to do with Ecochile, they were so responsive and rebooked by Chile flights, transfers and tours. This type of service was so helpful and above and beyond. I can't thank them enough for all of the help during a very frustrating time for me. They were so kind. Thank you Patricia!!

Since our trip involved Easter Island, we were required to have a PCR test at least 24 hours prior to arriving. The team at Ecochile arranged our test at our local hotel in Santiago (and arranged it around our arrival time which was 10:30pm). The process was so quick and easy and our results were emailed within 6 or so hours. It made for a seamless and easy entry into Easter Island.

In general, all of our tours, guides, destinations were amazing. We really enjoyed our trip to Chile and Easter Island. I would highly recommend Ecochile and their team to anyone looking to vacation in South America.
Written October 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gracias, Tiffany! It's great to hear that you enjoyed your trip (eventually!) and we hope you'll visit us again soon. Best wishes, Emily
Written October 17, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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