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Metropolitan Touring

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Avenue De las Palmeras N 45-74 | De las Orquideas, Quito 170150, Ecuador
+593 2-298-8312
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Review Highlights
Fantastic experience - Galapagos 6 day Central and Eastern Islands on Santa Cruz II

Perfect vacation if you want nature, activity, relaxation, education, delicious food and superb... read more

Reviewed 2 days ago
judith94941
,
Mill Valley, California
Top notch tour company throughout my visit!

A friend and I traveled to Quito and the Galápagos Islands November 2017. Our primary purpose of... read more

Reviewed 3 days ago
Tonia H
,
Columbus, Ohio
via mobile
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We are Ecuador's leading tour operator, with over 64 years experience in travel. We own and operate three boats in the Galapagos Islands as well as one hotel. Our holding group also owns Casa Gangotena in Quito and Mashpi Lodge in the cloudforests northwest of the capital. We are also a regional company with offices in Peru and Colombia.
  • Excellent88%
  • Very good8%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“la pinta” (75 reviews)
“santa cruz” (86 reviews)
Closed Now
All hours
Hours Today: 8:00 AM - 6:00 PM
Suggested Duration: More than 3 hours
LOCATION
Avenue De las Palmeras N 45-74 | De las Orquideas, Quito 170150, Ecuador
CONTACT
Website
+593 2-298-8312

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1 - 10 of 258 reviews

Reviewed 2 days ago

Perfect vacation if you want nature, activity, relaxation, education, delicious food and superb service. While a smaller ship might seem cooler, we were very happy we picked Santa Cruz II - no issues with sea sickness, plenty of room to spread out -- enjoy coffee...More

Thank judith94941
Reviewed 3 days ago via mobile

A friend and I traveled to Quito and the Galápagos Islands November 2017. Our primary purpose of the trip was the Galapagos, but we decided to spend a few days before checking out Quito. We worked with Metropolitan Tours for the entirety of the trip,...More

Thank Tonia H
Pedro P, Director de Relaciones Públicas at Metropolitan Touring, responded to this reviewResponded yesterday

Dear Tonia, Thank you for your kind words and taking the time write a review about us. We're delighted to hear that both you and your friend had an excellent experience with our team. We really hope to see you again in the future! It...More

Reviewed 1 week ago via mobile

We toured Ecuador and the Galápagos Islands. Bonnie and Selfides are the best team there is! Bonnie is knowledgeable and compassionate. And a complete professional. Selfides was great. He was patient and extremely caring. Thank you. Nobody better in Ecuador. Thank you so much for...More

Thank 442Jay
801bernardah, Public Relations Manager at Metropolitan Touring, responded to this reviewResponded 1 week ago

Dear guest, Our warmest thanks for your fantastic comment, we are very grateful to hear that you had a pleasant and gratifying experience with us. Be assured we will share your motivating words with our staff and they will certainly be proud to know they...More

Reviewed 1 week ago via mobile

I just came back from a wonderful cruise with my family to the Galapagos! We cruised the Santa Cruz II operated by Metropolitan Touring. I had my kids with me ( 18, 16 and 9). The cruise catered perfectly for everyone. The ship is new...More

Thank Deb H
801bernardah, Public Relations Manager at Metropolitan Touring, responded to this reviewResponded 1 week ago

Dear guest, Thank you very much for your review and for recommending our Santa Cruz II to other travelers. For all of us at Metropolitan Touring, it is a large pleasure to know that you had a wonderful trip and we were very happy to...More

Reviewed 1 week ago

Hard to describe the Galapagos, turquoise waters, white sandy beaches, beautiful scenery, and extraordinary wildlife but the experience was made even more special by the team at La Pinta. From the arrival at the airport to the departure everything was so well coordinated and managed...More

Thank FryMB
801bernardah, Public Relations Manager at Metropolitan Touring, responded to this reviewResponded 1 week ago

Dear guest, Thank you for choosing our La Pinta Yacht, and for taking the time to write this great review! We are very happy to know that you enjoyed your accommodations, as well as the food and staff on board. Our company aims to provide...More

Reviewed 2 weeks ago

Wonderful, wonderful, wonderful! From arrival at the Airport in the Galapagos. I can not describe enough how much I was overwhelmed with the whole experience- the crew were delightful, food sublime (amazing chef) and fundamentally the guides were beyond words with their extensive knowledge, kindness...More

Thank cbear2015
801bernardah, Public Relations Manager at Metropolitan Touring, responded to this reviewResponded 2 weeks ago

Dear guest, Thank you very much for this great review! We really appreciate your fabulous comments about our Isabela Yacht and this unique destination in the world. Thank you for the kind words about the crew, the food, and for mentioning about the knowledge and...More

Reviewed 3 weeks ago

We cruised on La Pinta 4 night Northern islands. Phenomenal!!! We reserved (cruise and Galapagos flights) through Carolina at Metropolitan. Lots of emails back and forth - they are very responsive. Do not be surprised by lack of boarding documents for both - as promised...More

Thank Ella_RM
801bernardah, Public Relations Manager at Metropolitan Touring, responded to this reviewResponded 3 weeks ago

Dear guest, Thank you for your review about your Ecuador & Galapagos journey. We are delighted to know you had a great time with us and your feedback will certainly guide future travelers to a great experience as well. As a local DMC-Destination Management Company,...More

Reviewed 3 weeks ago

My friend and I booked a last minute deal for a 6 day/5 night Galápagos cruise round the Western islands. Fantastic boat (Santa Cruz II) complete with large cabins, good hot showers, hot tubs on deck and excellent food. The scuba gear and wetsuits were...More

Thank NottinghmLass
801bernardah, Public Relations Manager at Metropolitan Touring, responded to this reviewResponded 3 weeks ago

Dear guest, Thank you for taking the time to post this excellent feedback about your trip in the Galapagos. We are pleased to know that you had a great experience and that you enjoyed our facilities, the food, and specially the service of our staff...More

Reviewed 3 weeks ago

Excellent cruise ! Very friendly & helpfull staff (all of them!) Good dokter on board. Ask if you need anything : they will help if the can. good guides. perfect cruise !!! rooms not large but anything you need is present. clean !More

Thank Dirk C
801bernardah, Public Relations Manager at Metropolitan Touring, responded to this reviewResponded 3 weeks ago

Dear guest, Thank you very much for sharing your comments with other travelers. We are very glad to know that you enjoyed your trip to Galapagos on our La Pinta Yacht. It's good to know that you were satisfied with our doctor on board, safety...More

Reviewed 4 weeks ago

My husband and I decided to take the kids on an adventure (ages 12 and 15) by visiting the Galapagos Islands. After much research we decided on the Santa Cruz II for a 5 night, 6 day cruise. We could not have made a better...More

Thank Jamie S
801bernardah, Public Relations Manager at Metropolitan Touring, responded to this reviewResponded 4 weeks ago

Dear guest, Thank you very much for your amazing review, we loved to read your thrilling comments about our Santa Cruz II. For all of us at Metropolitan Touring, is a large pleasure to hear about our guest experiences and being part of your stay....More

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Ask a question
Questions & Answers
Wolch
15 July 2017|
AnswerShow all 8 answers
Response from 801bernardah | Property representative |
Dear guest, Red-carpet treatment is waiting for you on board Yacht La Pinta. Glad you can join us at a really good time of the year for exploring Galapagos. Our expedition vessel produces fresh water after desalinating... More
0
Votes
Nanci40
18 March 2017|
Answer
Response from 801bernardah | Property representative |
Dear guest, We have Type A or Type B Outlets on our Santa Cruz II. If you have any further question we would be glad to assist you. Best regards, Metropolitan Touring
1
Vote
Nanci40
12 February 2017|
AnswerShow all 4 answers
Response from 801bernardah | Property representative |
Dear Nanci, You will always have time after a wer landing to change out of your sandals into a pair of sneakers. Sneakers will always be better to walk during the expeditions. However, our guides will always explain to you... More
0
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