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Inca Rail

Open Now: 7:00 a.m. - 10:00 p.m.
Open today: 7:00 a.m. - 10:00 p.m.
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More Information
1,002
All photos (1,002)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent49%
  • Very good33%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“aguas calientes”(191 reviews)
“executive class”(60 reviews)
“train ride”(128 reviews)
About
Experience a unique way to travel to Machu Picchu, exploring the Andean landscape like never before with wider and taller panoramic windows and an observation outdoor carriage including a bar. The only train in Peru with an entertainment app on...more
Open Now
Hours Today: 7:00 a.m. - 10:00 p.m.
See all hours
Suggested duration: 2-3 hours
Contact
Cusco, Peru
Website
+51 84 581860
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Reviews (7,773)
Filter reviews
2,311 results
Traveller rating
1,044
742
299
134
92
Traveller type
Time of year
LanguageEnglish
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1,044
742
299
134
92
Show reviews that mention
All reviewsaguas calientesexecutive classtrain ridemachu picchuboarding processticket officenice triptrain servicesmall snackcomfortable seatsgreat ridereturn journeyurubamba riverfashion showticketswagonpunctuality
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1 - 10 of 2,311 reviews
Reviewed today

Everything went very well, welcoming staff, clean train,They need to improve the food on train, I got bad stomach I after the wrapped sandwich, it was little bit old and sitting on ground when we get on board, beside the food everything else was excellent

Review collected in partnership with this attraction
Thank mbrad0st
Reviewed today

The Departure of "Tren 360" did not leaf from Poroy. The Ticket was Poroy to Aqua Calientes. Then drived with Perurail. It was no Person in the Office Poroy Station. How to get Regress?

Review collected in partnership with this attraction
Thank kukerle
Reviewed yesterday

Very good service, the onboard stuff was very kind and helpful. I would recommend this company for you to do this trip. Got the Bimodal Service.

Review collected in partnership with this attraction
Thank Ivan S
Reviewed yesterday

This was an amazing train ride through the mountains to Aguas Calientes (aka Machu Picchu). We were upgraded to first class right before boarding the train. We were so excited! The first class service came with a wonderful three course meal and a nicely made...More

Review collected in partnership with this attraction
Thank NicholasA1529
Reviewed 2 days ago

Not perfect, but suitable and acceptable for traveling to Machu Picchu. The train from MP was 30 late.

Review collected in partnership with this attraction
Thank ElenaS5
Reviewed 2 days ago

We bought tickets months before our trip. We got our actual tickets at Ollantaytambo and were given 28 and 29 but when on board they were on opposite sides of the train and not even on opposite sides of an aisle.. pretty sad for a...More

Review collected in partnership with this attraction
Thank gaildevonshirelass
Reviewed 2 days ago

Inca rail- A great experience, from arriving at the station,to boarding the train,we were well looked after.Will definitely use Inca rail again.

Review collected in partnership with this attraction
Thank CHAMPUSLeeds_england
Reviewed 2 days ago

Amazing experience. Great food in first class and super friendly customer service on board. Definitely recommend

Review collected in partnership with this attraction
Thank rk482
Reviewed 2 days ago

Good experience overall, but we did not know that the trip we booked was half bus and half train. That should have been made much clearer during the booking process.

Review collected in partnership with this attraction
Thank Adam G
Reviewed 2 days ago

The morning trip was very nice.The transfer by bus (bimodal service) was not confortable. I suggest to make a short stop in Ollayntatambo to see the ruinas before boarding the train.

Review collected in partnership with this attraction
Thank donatellocrd
View more reviews
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Questions & Answers
Ask a question
Úgl G
September 10, 2018|
AnswerShow all 7 answers
Response from Inca R | Property representative |
Dear Úgl G, The ticket entitles the passenger to carry only hand luggage (backpack, bag or briefcase) weighing not more than 8 kg/17lb on the train and with a maximum measurement of 62 linear inches/157 cm. (height + length... More
0
Votes
Google Translation
Miamibeli
April 21, 2018|
Answer
Response from DianneM92 | Reviewed this property |
Hi there, we just returned from a Peru trip and used Inca Rail for both the Olly to MP & MP to Cusco routes. We loved the Vistadome (our 2nd time on it) but really regretted using the bus service portion. The train loads on... More
0
Votes
nsr800
May 14, 2017|
AnswerShow all 2 answers
Response from Haris N | Reviewed this property |
No, it doesn't matter which ticket office you buy it from. We booked it online, and got our tickets from the Cusco office, although our train was from Ollantaytambo.
0
Votes