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Review Highlights
Worst Service.

We bought our tickets to Kotor from the Main Bus Station in Dubrovnik. The service we received from... read more

Reviewed 1 week ago
Wellington, New Zealand
Main bus station in Dubrovnik

The main bus station in Dubrovnik is about 15 minutes from the Old Town. It's located at the Gruz... read more

Reviewed 2 weeks ago
Vram J
New Jersey
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Traveller Overview
  • Excellent0%
  • Very good13%
  • Average41%
  • Poor20%
  • Terrible26%
1 week ago
“Worst Service.”
2 weeks ago
“Main bus station in Dubrovnik”
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| Gruz Port, Dubrovnik, Croatia
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Reviews (15)
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1 - 10 of 11 reviews
Reviewed 1 week ago

We bought our tickets to Kotor from the Main Bus Station in Dubrovnik. The service we received from the lady selling the tickets was probably the rudest we have experienced in Europe. There was no greeting, no smile and along with the grumpy one word...More

Thank JennyD52
Reviewed 2 weeks ago

The main bus station in Dubrovnik is about 15 minutes from the Old Town. It's located at the Gruz Harbor where the big cruise liners dock. The taxi ride to Old Town (get dropped off at Pile Gate) is 10 euros. Some taxis accept credit...More

Thank Vram J
Reviewed 3 weeks ago via mobile

We bought 4 tickets online via Volo. The bus is Zagreb City arrived on time at the main terminal but the driver complained about our tickets & insisted that we must change bus half way. Although the ticket that we purchased from Volo stated it’s...More

Thank 2015Kay
Reviewed September 12, 2018 via mobile

Basic bus station with a small shop. No screens displaying bus times or routes, but as we booked our transfer with Atlas online we had a digital timetable and e-ticket. Our bus departed on time and driver spoke English. Limited seating inside bus station but...More

Thank F8214YDpaul
Reviewed September 4, 2018 via mobile

When we arrived it was late at night and we walked inside to use the bathroom and sit down and stay in a safer location. we had been there maybe 5 minutes when they turned the lights off on us and told us to get...More

Thank JessB2102
Reviewed September 3, 2018

I attempted to use the two booked bus tickets (through GetByBus) from Dubrovnik to Split. - There is very little seating at this bus station and on the day we were there, the staff all seemed to be unwilling to assist us, short-tempered and spoke...More

Thank taniafrancis
Reviewed August 31, 2018 via mobile

If you can, don go there by bus. There was a young girl tanned till death selling tickets absolutely disgusting. I know Croatians are not the most happy ever, but... Terrible service

Thank TeTeX
Reviewed August 12, 2018

We had booked online tickets from Dubrovnik to Herceg Novi for the 11am bus on Saturday 4 August. We arrived with plenty of time to spare but noticed a bus to Herceg Novi was boarding. Furthermore there were many more people with tickets than seats...More

Thank evedev2016
Reviewed July 26, 2018 via mobile

I’m not even sure how to describe how appalling the service was here! We were booked on a bus at 2.15 that didn’t show up til 4.15 the staff at the ticket office and information could not have been more rude and unconcerned about the...More

Thank Lisa C
Reviewed June 8, 2018 via mobile

The old lady that sold us our bustickets to Kotor was very helpful. We wanted to go with the bus that departed at eleven but she told us that it was way better to go in the morning at 0815 since thw elevenbus came from...More

Thank Marcus P
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