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Address: Sisavangvong Rd. | Next to Royal Palace Museum, At the End of the Night Market, Luang Prabang 098989, Laos
Phone Number:
+856 71 252655
Website
Today
08:00 - 21:00
Closed now
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Hours:
Sun - Sat 08:00 - 21:00
Description:

Established in 2000, Tiger Trail Travel is a leading destination management...

Established in 2000, Tiger Trail Travel is a leading destination management company in Laos. We provide unique short trips and extended journeys through the country. With our extensive experience and network in the region, we guarantee quality services and a memorable adventure.

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TripAdvisor Reviewer Highlights

Read all 372 reviews
Visitor rating
  • 194
    Excellent
  • 55
    Very good
  • 19
    Average
  • 18
    Poor
  • 21
    Terrible
Great bike ride

I got picked up in a minivan exactly on time. Had 2 guides, Noah and Ntok (sp?) who couldn't have been more helpful and pleasant. Ntok's English was very good and Noah's was... read more

Reviewed 13 March 2015
gasman3322
,
Highland Park, Illinois
via mobile
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372 Reviews from our TripAdvisor Community

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Showing 307: English reviews
Highland Park, Illinois
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 13 March 2015 via mobile

I got picked up in a minivan exactly on time. Had 2 guides, Noah and Ntok (sp?) who couldn't have been more helpful and pleasant. Ntok's English was very good and Noah's was perfect since he grew up in the US. The bikes worked fine. The ride was pretty challenging, especially in this heat. Lunch was just OK but the... More 

Helpful?
3 Thank gasman3322
TigerTrailLaos, Public Relations Manager at Tiger Trail Outdoor Adventures - Private Day Tours, responded to this review

Dear Gasman32, Glad to hear that your bike tour went well! The landscape in the countryside is truly amazing. Have fun on you next bike tour! - Kyle More 

Plymouth, United Kingdom
Level Contributor
112 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 71 helpful votes
Reviewed 4 March 2015

I have read a few mixed reviews of Tiger Trails but can say my experience was pretty good. The staff at the office did give me a bit of mixed advice but we got there in the end and I did a day of biking/kayaking which was really good - not too strenuous although the heat was a bit challenging!... More 

Helpful?
3 Thank Ludders27
TigerTrailLaos, Public Relations Manager at Tiger Trail Outdoor Adventures - Private Day Tours, responded to this review

Dear Ludders27, Thank you for the kind review. We are happy to provide a great experience for you during your biking and kayaking tour. Please note that a portion of tour sales goes directly to helping communities in Laos through our community-based tourism initiative. We go to great lengths to properly train our tour guides on an annual basis, we... More 

Ipswich, Australia
Level Contributor
17 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
Reviewed 2 March 2015

We start by saying we generally choose not to write a bad review on trip advisor - remember the old adage - if you have nothing nice to say don't say anything at all. This will be an exception to the rule. We had booked this trip online over ten days ago. Prepayment was a must or the place would... More 

Helpful?
10 Thank W0uldbetraveller
TigerTrailLaos, Public Relations Manager at Tiger Trail Outdoor Adventures - Private Day Tours, responded to this review

Dear W0uldbetraveller, You have the right to be completely upset about the tour due to our mistake in picking you up for the departure time. Our company handles countless tours on a daily basis, and small errors unfortunately and regrettably do happen. We did, however, give you the option to still hop in on the tour that exact same day.... More 

Hanoi, Vietnam
Level Contributor
115 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 84 helpful votes
Reviewed 25 February 2015

Took 2 trips with Tiger trail. One in LP and one in Nong Khiaw - leaving a review for each as a result. And they do differ, and my other is more political, and less positive. Prior to this trip, we actually spoke to our guest house owner who said they knew the owner of Tiger Trail (who we booked... More 

Helpful?
1 Thank WillMS777
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
Reviewed 22 February 2015 via mobile

As a single traveller with a few days free in Luang Prabang I took my time to check out the biking tours available. I have been on some dodgy bicycles in SE Asia (resulting in a fractured hand) and thus wanted to go with a reputable company. I have been on a few Grasshopper tours and would have gone with... More 

Helpful?
6 Thank MrDonatello
TigerTrailLaos, Public Relations Manager at Tiger Trail Outdoor Adventures - Private Day Tours, responded to this review

Dear MrDonatello, You are correct, we do have a large fleet of well-maintained mountain bikes. However, we honestly made a mistake when booking your tour on that specific day. I, on behalf of all members from Tiger Trail, would like to apologize for this gaffe. We offered to arrange another mountain bike so that you could continue the tour as... More 

Nottingham
Level Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 21 February 2015

First tour we did was kayaking on the Na Mou which was excellent scenery and good fun, but the guide was a bit so-so, nor great at giving us instructions/advice on how to avoid obstacles. He took us on a part of the river that was extremely shallow and we got stuck several times. The second tour we booked was... More 

Helpful?
2 Thank Con-Penny
TigerTrailLaos, Public Relations Manager at Tiger Trail Outdoor Adventures - Private Day Tours, responded to this review

Dear Con-Penny, I am sorry to hear about your Nam Ou kayaking experience. Please keep in mind that it is currently the dry season in Laos, and thus the rivers will be more shallow compared to other parts of the year. However, I implore you to contact us regarding further details about your tour guide. This will help improve our... More 

Washington DC, District of Columbia
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 15 February 2015

Reliable, friendly, knowledgable staff. We did a day trip to see the elephants at Tad Sae and everything was pretty much as advertised. Would recommend.

Helpful?
3 Thank Emily S
TigerTrailLaos, Public Relations Manager at Tiger Trail Outdoor Adventures - Private Day Tours, responded to this review

Dear Emily S, I'm glad you enjoyed your guided tour to Tad Sae. We would love to have you come back and book with us again! - Kyle More 

Level Contributor
11 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 14 February 2015

With a fairly large group of 20 people we booked an elephant riding and a walk to a Kmuh village for half a day. The group consisted mostly of people in their late fifties and early sixties. The mahouts were very nice and they gave us their place and they just made photos. I gave my Canon 60D reluctantly, but... More 

Helpful?
2 Thank AndreeaDor
TigerTrailLaos, Public Relations Manager at Tiger Trail Outdoor Adventures - Private Day Tours, responded to this review

Dear AndreeaDor, Thank you for booking an elephant ride and trek to a local village. It sounded like you had a great time on this half-day adventure. From handling so many cameras on regular tours, our tour guides are quite skilled at taking photographs. I am equally glad that you enjoyed a soft trekking experience to a local Khmu village.... More 

New York City, New York
Level Contributor
46 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
Reviewed 13 February 2015 via mobile

We were in Cambodia when booking the tours for our next stop, Luang Prabang (LP). Tiger Trails (TT) was one of a handful of companies recommended by Lonely Planet and we liked the variety of tours offered. Two days before we were to arrive, we emailed TT to book a tour for our first full day in LP. We received... More 

Helpful?
1 Thank J N
TigerTrailLaos, Public Relations Manager at Tiger Trail Outdoor Adventures - Private Day Tours, responded to this review

Dear J N, Thank you for booking a great series of tours with us here in Laung Prabang! A visit to the morning market is a great way to start your day! I am also glad to hear about your MOTOLAO tour! If you have spare time, you can write a separate review for your one-on-one MOTOLAO tour on our... More 

Vientiane, Laos
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 30 January 2015

Tiger Rail arranged two trips for a smaller group with great satisfaction. The city tour was led by Mr Sengvilay, who was very knowledgeable about the history of Luang Prabang and shared much on Lao culture and traditions. The one-day trek was led by Mr Bounchanh and Mr Onchan, who took us through the woods, villages, on rivers and to... More 

Helpful?
1 Thank annaa380
TigerTrailLaos, Public Relations Manager at Tiger Trail Outdoor Adventures - Private Day Tours, responded to this review

Dear annaa380, Thank you for booking two tours with us! I am delighted that you had a great time exploring Laos with our friendly guides. I hope you had a great rest of your trip in Luang Prabang and in Laos! - Kyle More 

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?