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KidZania Dubai

880 Reviews

KidZania Dubai

880 Reviews
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Kidzania Dubai Tickets
US$19.60 per adult
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Downtown Dubai Dubai Mall, Level 2, Dubai United Arab Emirates
Getting there
Burj Khalifa/Dubai MallDubai Metro15 min
Financial CentreDubai Metro21 min
Get to know the area
Nature & Wildlife

Red Dunes By Quad Bike, Sandsurf, Camels & BBQ at Al Khayma Camp

1,156 reviews
Experience several desert pursuits in one outing, including ATV-driving—something many tours only offer at an extra cost—on this red-dune desert tour from Dubai. Skip the hassle of transport and logistical planning; and be free to simply enjoy the dunes and activities provided. Zoom off on an ATV, ride a camel, go sandboarding; enjoy henna art and Arabian-costume photos; and conclude with a barbecue-buffet dinner and live shows.
US$102.00 per adult
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Marimar A wrote a review Nov. 2020
Dubai, United Arab Emirates116 contributions36 helpful votes
+1
The kidzania staff are nice,especially the one girl in the chocolate factory. My nephew say she's nice but the girl in the cleaning staff with short hair is not really, saying no videos allowed. But all in all it's still a nice place for kids. All the activities are interactive.
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Date of experience: November 2020
1 Helpful vote
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Response from Emaar E, Manager at KidZania Dubai
Responded Nov. 20, 2020
Kai, Greeting from KidZania Dubai, We are incredibly grateful that you took the time out to leave us this note. KidZania considers guest satisfaction as top priority and we are committed to our customers. We look forward to serving you again.
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Tam K wrote a review Aug. 2020
Dubai, United Arab Emirates1,483 contributions107 helpful votes
The idea of KidZania where kids can learn many about adults job activities is great, but the application here is very poor. First, the ticket pricing is by far overrated, and it’s not inline with activities the kids practice inside. The place is clearly lacking the guidance, especially for those first time to visit (both kids-and their parents). Sounds are very noisy, in a matter it become scary for the little visitors. At the time all ages are welcomed, kids less than 6 years will have hard time there,so father have young kids, please don’t waste your time-and money. Also, I find there is no any means for the parents to pay this huge amount for tickets, while in practice, they don’t do any rather than keeps chasing their kids, it’s unfair ticking policy. Last, the facility is clearly outdated, needs renovation. Management to try at least once the toilets there.
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Date of experience: August 2020
1 Helpful vote
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Response from Emaar E, Guest Relations Manager at KidZania Dubai
Responded Sep. 1, 2020
Kai, Greetings from KidZania, we are sorry you that your visit wasn't up to your expectations Kindly send us your name, number and email ID so we can understand further and assist you towards a better experience at KidZania. Zank you
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MMPPower wrote a review Aug. 2020
Denver, Colorado61 contributions62 helpful votes
My Daughter wife and I have been traveling all summer and when we saw KidZania my daughter wanted too check it out. We dropped her off and she had an amazing time. Safety is very high. she spent 6 hours and I think she could have spent longer. I would recommend it for any kids from anywhere in the world!
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Date of experience: July 2020
1 Helpful vote
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Response from Emaar E, Guest Relations Manager at KidZania Dubai
Responded Aug. 5, 2020
Greeting from KidZania Dubai, We are incredibly grateful that you took the time out to leave us this note. KidZania considers guest satisfaction as top priority and we are committed to our customers. We look forward to serving you again.
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Dubai Organizer wrote a review Jul. 2020
Dubai, United Arab Emirates184 contributions32 helpful votes
We wanted to go there to please the children ... it was a most despicable day, fake activities where children had to queue 45min for 5 to 10 minutes of activities. a deafening noise, which must have been a dream for the children it turned into a nightmare for the parents and the children themselves wanted to leave and were disappointed, not to mention the execrable staff at the level of the small cars ... in short I do not not recommend it at all...
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Date of experience: December 2019
1 Helpful vote
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Response from Emaar E, Guest Relations Manager at KidZania Dubai
Responded Aug. 5, 2020
Kai, Greetings from KidZania Dubai Could you kindly send us your name, number and email ID so we can understand further and assist you towards a better experience at KidZania. Zank you KidZania Management team
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HelzR35 wrote a review Feb. 2020
Northamptonshire, United Kingdom101 contributions72 helpful votes
I’ve visited Kidzania in Dubai over the years and this visit was by far my worst. Upon payment of our tickets the lady warned us that there was a school trip inside the venue. I accepted this thinking no more of it- expecting an organised school trip as we have in England. Sadly this was not the case- the children were rude, pushing, running and laughing in the face of staff who attempted to control their behaviour and manners. A teacher was nowhere in sight as these children ran around doing exactly as they pleased. They ran at dangerous speeds nearly knocking over very small children. Staff working at Kidzania clearly do not have the training to deal with these kind of situations nor the patience. In fact most of the Kidzania staff do not seem to even like children. Staffs lack of direction causes confusion for children and families. My child’s education must be far superior as he behaved impeccably using his manners where appropriate as did other children not with the school group. I run a nursery here in the UK and my children are aged between 4 months- 4 years. When we take them out I am proud of them. This was an accident waiting to happen. These unruly children ruined my sons experience of Kidzania and we will never return if we come back to Dubai. The wait times are far too long for each activity and we did not come at a busy peak time. Such a shame as the Kidzania concept is such a good one!
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Date of experience: February 2020
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Response from Emaar E, Guest Relations Manager at KidZania Dubai
Responded Mar. 2, 2020
Dear Helz, Greetings from KidZania Dubai. We want to extend our sincerest apologies concerning the situation that you have faced. At KidZania we pride ourselves in maintaining the highest quality standards for our guest We hope you will give us an opportunity to discuss this further with you. You can reach out to us on +971 56 682 4805 , or you can email us on EnquiriesDUBAI@kidzania.ae and we will reach out to you shortly and we hope to find a solution than makes you smile.
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