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Reel Cinemas

The Dubai Mall Upper Deck Rd | Off Exit 32, Sheikh Zayed Road, Dubai, United Arab Emirates
+971 4 449 1925
Review Highlights
Online Booking Desaster!!!

Reel Cinemas, whilst good in offering the usual standard cinema experience, their online system and... read more

Reviewed yesterday
Heiko M
Best Cinema lounge ever

It has its own special lounge while waiting for your seats. Great comfortable recliners with... read more

Reviewed 4 weeks ago
Mohomad R
Sydney, Australia
via mobile
Read all 286 reviews
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  • Excellent59%
  • Very good28%
  • Average8%
  • Poor1%
  • Terrible4%
Travellers talk about
The Dubai Mall Upper Deck Rd | Off Exit 32, Sheikh Zayed Road, Dubai, United Arab Emirates
Downtown Dubai
+971 4 449 1925
Write a Review
Reviews (286)
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1 - 10 of 259 reviews

Reviewed yesterday

Reel Cinemas, whilst good in offering the usual standard cinema experience, their online system and apps are a nightmare. I was trying to book two tickets for their theatre in Dubai Mall online. Safari browser is apparently not supported. Their app is amazingly cheap in...More

Thank Heiko M
Reviewed 4 weeks ago via mobile

It has its own special lounge while waiting for your seats. Great comfortable recliners with blanket and pillows and great customer service and food delivered to your seat. Will definitely do again.

Thank Mohomad R
Reviewed 19 August 2017

The reclining chair and food served as you watch the movie do not warrant the cost of the Platinum Suites. The aircon is way too cold so you will need that blanket. They did not announce when the movie was due to start, despite saying...More

Thank MasafiOne
Reviewed 15 August 2017

One of our favourite past times, so to find us in the cinema should come as no surprise! We watched the Emoji Movie for Theo of course... It was in screen 22 - so you can imagine, just like the Dubai Mall, this is huge!...More

Thank shazza1507
Reviewed 5 August 2017 via mobile

Next time keep a person to guide the people We wasted almost 20 min searching for the stairs then which floor then how to go to the screen side and we entered inside the movie already started even no one showed us our seat Thank...More

Thank Etienne A
Reviewed 25 July 2017

for me, I think VOX Cinemas in City Centre Mirdif is the best, I feel so comfortable there no traffic, tickets easily taken and the popcorn and drinks is so fresh. Also the screens is just very clear and high quality.

Thank salmahayikk555
Reviewed 20 July 2017

As the title says, no cinema in the UK and Europe even come close to the quality and service in the reel cinema in the Dubai Mall. Firstly it is like a little take away restaurant, chicken strips, potato wedges, hot and fresh caramel popcorn,...More

Thank Danny W
Reviewed 10 July 2017 via mobile

We tried once the platinum experience and since then we never came back to the normal experience. The best thing is the waiter service, if you are thirsty or hungry during the movie you can press the button and a waiter will go to serve...More

Thank Montsecratch
Reviewed 6 July 2017 via mobile

OK. We went there with our two teenage boys. They really wanted to see the new Spider-man. We paid Max money for the 4-DX theatre. I was a little hesitant as I have bad motion sickness but went along. First the good: it's clean, seats...More

Thank Ali H
Emaar E, General Manager at Reel Cinemas, responded to this reviewResponded 9 July 2017

Dear Ali, Thank you for taking the time to share your feedback on your recent visit to Reel Cinemas. We would like to take this opportunity to apologize for the inconvenience caused. Pre-movie trailers and ads usually play for approximately 15 to 20 minutes before...More

Reviewed 2 June 2017 via mobile

It was great, a must do... the seats was a lazy boy, the food was lovely that they bring it to you while you are watching the movie, they gave us blankets aswell what made me comfortable. Only thing I would suggest is that you...More

Thank Michael W
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa,
the world’s tallest building. It towers over the city
and resides in the prestigious Downtown development.
Once an old army base, Downtown is now the jewel in
Dubai’s crown, a beautiful residential and leisure
area housing not only the world’s tallest building,
but the world’s largest fountains and mall. Wide
marble sidewalks are perfect for strolling, with
Sponsored by:
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Ask a question
Questions & Answers
5 April 2017|
AnswerShow all 7 answers
Response from Hannah F | Reviewed this property |
I don't think so. But you can buy plenty of snacks inside.
Nazima A
16 December 2016|
AnswerShow all 4 answers
Response from Steven W | Reviewed this property |
Sorry, I do not remember. I only remember that it was not unusually expensive that I would notice. You buy the ticket with the popcorn, etc ... so they were all combined.
Nazima A
16 December 2016|
Response from Sajid R | Reviewed this property |
I think, prices start from 20AED. I paid 60AED per ticket for 3Dmovie in September. It included 3D glasses as well.