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Address: Dubai 20808, United Arab Emirates
Phone Number:
+971 4 889 0000
Website
Today
09:00 - 21:00
Closed now
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Hours:
Sun - Sat 09:00 - 21:00
Recommended length of visit: 2-3 hours
Description:

LAMA: Love All, Meet All

LAMA is committed to serving customers with utmost...

LAMA: Love All, Meet All

LAMA is committed to serving customers with utmost professionalism and care. We inspire people to travel and explore to enrich their lives, employing the latest technology solutions to exceed expectations at all times.LAMA delivers a high quality service at incredibly reasonable prices. We promise you the very best deals and and an experience you will never forget!

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TripAdvisor Reviewer Highlights

Read all 283 reviews
Visitor rating
  • 99
    Excellent
  • 46
    Very good
  • 33
    Average
  • 21
    Poor
  • 68
    Terrible
UAE Trip Planners

Had used their services for my five day trip to UAE. The airport pick up was quick and on time. They had made some changes from the earlier schedule but adjusted my requirements... read more

4 of 5 bubblesReviewed 4 weeks ago
Baiju_Eyes
,
Noida, India

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283 Reviews from our TripAdvisor Community

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Showing 267: English reviews
Level Contributor
13 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

Thanks Mr. Aziz ( the guide ) and the rest of lama team who were there . We had awesome day Although the end of the day we had a flat tire .. the young man who also came and helped with aziz were great, fast and friendly . Yes we like Lama's outing but not the food; considering that... More 

Helpful?
1 Thank rana e
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

A night to remember was only successful because of Lama Tours and our service agent Mr. Salman Gunnata - who confirmed our group booking at the last minute for a farewell. Swift booking with on time service were some of the few elements that retained our trust for one of the best bonding evenings. I would also like to extend... More 

Helpful?
Thank Fatema T
Maryland
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

It was a great experience with lama tour. Thank you for your accommodating staff and nice iterinary. 👍👍👍👍👍

Helpful?
1 Thank rrviceral
Level Contributor
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago via mobile

Lama Tours is the best !!! They were able to schedules our trip the way we want it and the patient of the staffs is unbelievable to accommodate the group different demands. Overall they will not overcharge you and no hidden fees. I strongly recommend them to my families and friends in USA. Thank you and see you in 2020.

Helpful?
1 Thank Dennis M
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 weeks ago

we had the best time of our lives,when we visited dubai,our tour handling company lama tours was at the professional best,desert safari dhow cruise city tours everything was superb the cars were lean and almost new like for the dune bashing and the food was also great guided city tour was informative dhow cruise was the biggest on the dubai... More 

Helpful?
1 Thank Muffaddal K
LamaTours, Public Relations Manager at Lama Desert Tours & Cruises L.L.C., responded to this review

Dear Sir, Thank you for giving us a perfect rating and for recommending our lama tours to other travelers. I'm sure our entire lama staff enjoyed catering to your needs as much as you enjoyed your stay. If you have any suggestions for us to improve, let us know. Thank you for your review and for recommending us on TripAdvisor.... More 

Manila, Philippines
1 review
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Our vacation was fantastic! We had a lot of fun during our stay. Everything went on smoothly despite the hectic schedules. Our driver & tour guide were very friendly & accommodating. Thank you for making this trip a memorable one.

Helpful?
Thank JenTan0622
LamaTours, Public Relations Manager at Lama Desert Tours & Cruises L.L.C., responded to this review

Dear Sir, Thank you very much for the positive comments. It’s always encouraging when customers acknowledge the good work of our team. We look forward to seeing you again soon. If you have any suggestions for us to improve, let us know. Call us if there is anything we can help you with. Thank you for your review and for... More 

Level Contributor
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Planned reunion with high school friends. Lama tours was able to assist us all throughout the process. From hotel booking to choices of places to go. Everything was exceptional. It was a trip I wished would extend to a month. The dune bashing was the highlight of the trip for me. This truly was quite the experience that I never... More 

Helpful?
Thank Pakie F
LamaTours, Public Relations Manager at Lama Desert Tours & Cruises L.L.C., responded to this review

Dear Sir, Thank you for your positive comments. I am so glad to hear that you enjoyed your tour with us! I am very pleased to hear that our staff made your excursion pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon. Call us if there... More 

2 reviews
1 of 5 bubbles Reviewed 3 weeks ago

No proper seating arrangement, food was very normal, no fun activates , the staff had to be asked for every thing ( for crockery ,water , etc , all what a guest expects had to be asked ) My guest wanted were board

Helpful?
Thank Vishal R
LamaTours, Public Relations Manager at Lama Desert Tours & Cruises L.L.C., responded to this review

Dear Sir, Thank you for bringing us this situation to our attention. First and foremost i would like to apologise for any convenience we may have caused you. Our service technicians are highly qualified and experienced.I'm discouraged to hear of your negative experience. Above all else, providing excellent customer service is our main goal and its unfortunate you were not... More 

1 review
5 of 5 bubbles Reviewed 3 weeks ago

Desert Safari was really thrilling with the professional drivers, we enjoyed a lot the camp was neat & clean over all it was a great experienced with lama tours.

Helpful?
Thank Mushir S
LamaTours, Public Relations Manager at Lama Desert Tours & Cruises L.L.C., responded to this review

Dear Sir, Thank you very much for the positive comments. We work hard to offer good food and friendly, efficient service, and I’m so glad your visit was enjoyable. I will pass your feedback on to the team, and we look forward to seeing you again soon. If you have any suggestions for us to improve, let us know. Call... More 

Noida, India
Level Contributor
101 reviews
53 attraction reviews
common_n_attraction_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

Had used their services for my five day trip to UAE. The airport pick up was quick and on time. They had made some changes from the earlier schedule but adjusted my requirements too. Overall a good travel partner.

Helpful?
Thank Baiju_Eyes
LamaTours, Public Relations Manager at Lama Desert Tours & Cruises L.L.C., responded to this review

Dear Sir, Thank you very much for the positive comments. We work hard to offer good food and friendly, efficient service, and I’m so glad your visit was enjoyable. I will pass your feedback on to the team, and we look forward to seeing you again soon. If you have any suggestions for us to improve, let us know. Call... More 

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Questions? Get answers from Lama Desert Tours & Cruises L.L.C. staff and past visitors.
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?