I’m sorry to say, but i had higher expectations of the place. For the money you pay for one entrance, it’s not worth it if you are with a young child. First of all they don’t have toilets inside and since u have only one entry.. you can not stay more then 2h. The other thing i didn’t like was the fact that they have hidden costs. They don’t offer a locker in the price of the ticket, but it’s mandatory to pay for one. So in genetal the price of the experience is clearly overpriced.

We visited Ski Dubai and it was definitely pretty good. The pricing though was way above , they really should look at dropping them by about 25%. The activities for children and adults in the basic package were pretty good and we had good fun. It got a bit chilly though towards the end. Dont miss the penguin show although the prizes given at the end by the presenters are to their own race as we gave the right answer but they gave someone else who looked like them. Rest all was pretty good.

This is such an incredible space in the Mall of the Emirates. The ski slope is large, with dedicated runs for advanced, intermediate and beginner skiers, including a ski school. There is also zorbing, mini bobsleigh, ski lift ride - available whether or not you are skiing, Mirzam hot chocolate booth, penguin encounter and more. At Christmas, on top of the above, there is a snow cinema showing Xmas classics - blankets, hats, gloves, hot chocolate and popcorn included in the price - and Santa’s grotto. A great place to escape the heat!

Our favourite Dubai activity. Pefect place for kids to get some exercise if spending a few days in Dubai. We always go for 2 hour pass- the whole day pass is probably too long. Make sure you take gloves and even consider inners because it does get cold (i think the ambient temp is - 4 degrees. Try register before hand online to save time.

Only place to ski indoors in UAE. Small runs but great fun and our family had a blast. Snowsuits and gloves provided along with ski rental. So easy inside mall so you can shop and grab yummy food all indoors when it is sweltering hot and humid outside. Highly recommend.

The encounter with the cold, with penguins, and the fun going around the park was all too good. Especially for people living in equatorial and tropical regions, it’s a pretty cool experience. Would recommend it to anyone having doubts. Do try the rides and activities inside!

Ever since a travel couple I followed introduced me to Breakfast with the Penguins, its been on my bucket list for when I visit Dubai. Bucket list item has now been ticked off and it was a great experience. It was so lovely to be so up close and personal with the penguins, bit disappointed that we didn't get to walk with them like they used to due to the works they are doing inside (this should reflect in the price as you don't get the full package). I think the only thing that would make this even better would be if we could feed the penguins as well, as you essentially just get to sit/stand in the cold with them for a while and take some photos. Breakfast was lovely, really tasty and a great way to end the experience. Overall, if you are there, looking for something to do in the morning and can spare the price, its definitely worth the memory.

Quite disappointed with the overall experience of Ski Dubai. We booked tickets for two penguin experiences and two snowboarding lessons. We got there at 12pm and we’re given different time slots - 4pm for the penguins and 6pm for the snowboarding. The Penguin experience was fantastic. Really informative and was lovely to get up close to two penguins. The photos were lovely too (cost £34 for one though…!) Then came the time for snowboarding. My husband and son arrived in good time to collect their equipment to be told that they had actually been booked on ski lessons. We were told to queue up and ask when the next lesson was - another two hours!! After spending 6 hours already in the mall, we didn’t want to wait another two!! So they decided to go for the ski lessons they had been booked on. After the time it took to sort all of this, it was then 6.10pm and they had missed 10 minutes of their lesson, my son was upset to have arrived late to the slopes with the other children already set up and when I spoke to customer service they dismissed their error completely and refused any kind of refund for the hassle they’d caused. Poor poor customer service. So one tip I can give is to check and recheck the staff at the desks have booked you on the correct thing! And also take extra socks - it is REALLY cold in there!!!

It was a hot and sweaty day, so stepping into the indoor ski experience was a bright move. The place offers few pass options and I chose the basic one. It gives a variety of easy and nice snow experience. Great option to kill some time.

My boys wanted to try snowboarding. The lessons were well taught in small groups ensuring pretty quick progress. The equipment was all available for rent and spectators were able to renmt snow boots and Puffa type coats. Really unbelievable that in the heat of a desert region they can create a perfect alpine experience...but the have. Chairlifts and escalator belts etc.