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Review Highlights
Went from Bali to Gili Air and back again!

Great hotel transfer service in comfortable van with wonderful AC, free water, mints and chilled... read more

Reviewed 4 days ago

We were collected from our hotel in Ubud and driven to Padang Bai in a nice car. The check in and... read more

Reviewed 4 weeks ago
London, United Kingdom
via mobile
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Traveller Overview
  • Excellent53%
  • Very good26%
  • Average8%
  • Poor5%
  • Terrible8%
Travellers talk about
“gili islands”(70 reviews)
“gili air”(74 reviews)
Jl. Tukad Punggawa, Br. Ponjok, Denpasar 80229, Indonesia
+62 813-3841-8988
Reviews (720)
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All reviews blue water express gili islands gili air padang bai fast boat safety briefing return trip other companies sun deck sea sickness tablets teluk kode horror stories life jackets free water boat ride free tea and coffee lombok airport
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1 - 10 of 548 reviews
Reviewed 3 days ago via mobile

Bluewater express do exactly what they say on the tin. Everything ran smoothly from the moment of my booking to my arrival in Gili T. The staff are friendly and informative. Comfortable boat and fast transfer port to port.

Thank CobaCobaGiliT
Reviewed 4 days ago

Great hotel transfer service in comfortable van with wonderful AC, free water, mints and chilled towels. We had a bit of choppy water, but ultimately a good experience with the staff and transport. We sat on the roof and took in the sun and views!...More

Thank Dreamer28025885845
Reviewed 5 days ago

We were picked up at our hotel by a very nice driver. I happen to forget my phone charger and he insisted on stopping at a store to buy a new one, was very happy I got to use my phone while on vacation. We...More

Thank Key v
Reviewed 1 week ago

I've gone to Gili Trawangan and Nusa Lembongan with Bluewater Express. I was a bit nervous before going on my first trip, because I read so many bad reviews of other boat companies. On the day of our trip we got picked up at our...More

Thank JennaS1770
Reviewed 2 weeks ago via mobile

A friend and I took Bluewater from Bali to Gili T earlier this week and had such a great experience! We booked our tickets very last minute and still received prompt and friendly service from management at Bluewater. Having traveled around Bali and to Nusa...More

Thank Elizabeth A
Reviewed 3 weeks ago via mobile

This is supposedto be the most professional of all the companies that go to Gili, however we were not too impressed with the costumer service on online and on the phone. Boat was good, but the crew must have forgot to lock a window or...More

Thank Lea883
BlueWater E, Manager at BlueWater Express, responded to this reviewResponded 2 weeks ago

Hello, Thank you for your feedback. I'm sorry to hear about the communication problems that you experienced, this is normally something we are complimented on. Can you please send us details about your experience so that I can follow up? You can contact me directly...More

Reviewed 4 weeks ago via mobile

We were collected from our hotel in Ubud and driven to Padang Bai in a nice car. The check in and departure was very simple. My only gripe would be that they picked us up way too early as we had to wait at the...More

Thank LisaMDon
BlueWater E, Manager at BlueWater Express, responded to this reviewResponded 2 weeks ago

Thanks for the feedback, we have passed on your comment about the early pick up to our ground staff. Traffic is highly unpredictable in Bali so they sometimes are overly cautious! Sorry to hear you got caught in rough weather, it has been pretty choppy...More

Reviewed October 5, 2018 via mobile

We drove to the pick up point which was at Padang Bai, where the Blue Water Express workers were easy to find and checked us in. We were traveling to Gili T We then waited until the bot was ready, a short walk and they...More

Thank PaddyJoe M
Reviewed October 3, 2018 via mobile

I’ve traveled with Bluewater express twice now, and think the service is excellent. The first time we went to Gilli islands (September 2017), and their boat is a big ferry, with air conditioning, comfy seating with the option to go up on top deck too,...More

Thank Inspire788643
Reviewed October 2, 2018

We used blue water express for trasfers from Bali to Gili T and were very happy with the service. All staff members we dealt with were very friendly and professional. Hotel transfers, water and motion sickness pill are all included in the price. We would...More

Thank Paula K
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Questions & Answers
Ask a question
July 19, 2018|
AnswerShow all 5 answers
Response from AzandKiks | Reviewed this property |
I bought tickets online from their website which had the schedule.
July 8, 2018|
AnswerShow all 2 answers
Response from AzandKiks | Reviewed this property |
I had a query about the pick up as well and emailed them and they were very helpful.