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BlueWater Express

Certificate of Excellence
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Address: Jl. Tukad Punggawa, Br. Ponjok, Denpasar, Indonesia
Phone Number:
+62 361 8951111
Website
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TripAdvisor Reviewer Highlights

Read all 370 reviews
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  • 125
    Excellent
  • 90
    Very good
  • 29
    Average
  • 17
    Poor
  • 28
    Terrible
Fast transfer from Serangan to Gili T

We took BlueWater Express from Serangan to Gili T on Christmas Day. They picked us up from our airport hotel in a clean air conditioned mini van and took us to Serangan to check... read more

4 of 5 bubblesReviewed 1 week ago
ErinOz
,
Sydney, Australia
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370 Reviews from our TripAdvisor Community

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Showing 289: English reviews
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW via mobile

We read tons of horror stories and reviews on fast boats and finally decided to go with blue water express, and we were impressed! They picked us up from our hotel, the driver was great, everything was very organized and although it was a little sketchy getting on and off the boat, the ride was smooth and when the boat... More 

Helpful?
Thank Brittni M
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

After reading throw loads of reviews about getting this boat to gili T i was so nervous about it! However my mind completely changed after using these guys! Really great trip start to finish we used them on the way there and back....it's so silly when people say was a rough ride or whatever it's the SEA!! They can't help... More 

Helpful?
Thank Brooke S
Melbourne, Australia
Level Contributor
16 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW via mobile

Booked our trip to Gilli T with these guys, from pick up to drop of everything went smoothly and efficiently, loved the boat ride sitting on the rooftop drinking bintangs! Will definitely book again!

Helpful?
Thank Lids T
1 review
5 of 5 bubbles Reviewed 1 week ago

To those of you who like me was a bit in doubt of how to book travel from Ubud in Bali to Gili Trawangan, I can really recommend travelling with Blue Water Express fast boats. I can't tell if the other fast boats companies are better or worse, because I haven't tried them, but we travelled with Blue Water Express... More 

Helpful?
Thank Rasmus T
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 1 week ago

From what I've heard/read here, BlueWater Express is the best fast-boat option from Bali to the Gilis, and I'm not necessarily doubting that. They were easy to communicate with, professional, provided water and sickness tablets, and even lunch when we got off. However, the ride itself was absolutely harrowing - like a crazy rollercoaster ride except you're not sure if... More 

Helpful?
1 Thank Julianna P
BlueWater E, Director of Sales at BlueWater Express, responded to this review

Dear Julianna, Many thanks for your feedback and positive comments, and sorry about the bad weather! Over the Christmas period we were hit by some of the worst sea conditions we have seen in recent years which can indeed lead to a worrying ride for some passengers. However, please be assured that conditions are always monitored carefully by the meteorology... More 

Sydney, Australia
Level Contributor
16 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 1 week ago

We took BlueWater Express from Serangan to Gili T on Christmas Day. They picked us up from our airport hotel in a clean air conditioned mini van and took us to Serangan to check in for the boat. The transfer to the boat was seamless and on time. They had even faxed a confirmation of pick up to our hotel... More 

Helpful?
Thank ErinOz
Brisbane, Australia
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago

From picking you up from your hotel to checking in total professionals they have 100% safety record and their fast boats are well maintained and the staff friendly also taking safety procedures seriously. Heading back to the island in Feb and will definitely be using Bluewater Express. If you want to get there safe and on time then Bluewater is... More 

Helpful?
Thank Robandmarie_12
Level Contributor
21 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

We booked with BlueWater our transfer from Gili Air to Bali for the 30 Dec. at around 14h a few weeks in advance, because they had the best reviews from all other companies in TA. The day before they sent us an email saying that "due to operational problems" they would not offer the service at the time we requested... More 

Helpful?
1 Thank André B
BlueWater E, Director of Sales at BlueWater Express, responded to this review

Dear Andre, Please accept our apologies for the re-scheduling. Due to technical problems with one of our boats we recently had to transfer some passengers to other operators, but you should have been offered a refund for the difference in fare. We are sorry this was not communicated to you. I am pleased to say our service is now back... More 

Level Contributor
4 reviews
1 of 5 bubbles Reviewed 2 weeks ago

We were concerned about the safety of this crossing as it is commonly reported that boats sink or get in other trouble here, so we booked the "reputable" BlueWater Express from the Gili Air office. They very easily dropped the price per person from 790k to 500k. On arrival we waited for our boat but to our surprise we were... More 

Helpful?
Thank Ingmar v
BlueWater E, Director of Sales at BlueWater Express, responded to this review

Dear Ingmar, I am not sure if you have been the victim of a scam or a miscommunication. We have checked our records and with our Gili team and it seems you did not in fact book a seat with Bluewater, even if this is what you were told. We have no record of your name and we do not... More 

Amsterdam, Nederland
Level Contributor
62 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Bluewater Express is one of the few boat operators with good customer service as well as taking in safety procedures. Would highly recommend it over other boating options.

Helpful?
Thank pencaksilatAmsterdam

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?