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BlueWater Express

Jl. Tukad Punggawa, Br. Ponjok, Denpasar 80229, Indonesia
+62 813-3841-8988
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Review Highlights
Best Experience

This may be a little bit more expensive but totally worth it! We were picked up free of charge from... read more

Reviewed May 28, 2018
A TripAdvisor Member
via mobile
Not so enjoyable

We did the boat ride from Bali to Gili Air and back. Both times the sea was rough but especially... read more

Reviewed May 28, 2018
Megadunk
,
Brisbane, Australia
via mobile
Read all 693 reviews
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Overview
  • Excellent52%
  • Very good27%
  • Average8%
  • Poor5%
  • Terrible8%
Travellers talk about
“gili islands” (72 reviews)
“gili air” (77 reviews)
LOCATION
Jl. Tukad Punggawa, Br. Ponjok, Denpasar 80229, Indonesia
CONTACT
Website
+62 813-3841-8988
Write a ReviewReviews (693)
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All reviews
"blue water express"
in 99 reviews
"gili islands"
in 72 reviews
"gili air"
in 77 reviews
"padang bai"
in 117 reviews
"fast boat"
in 64 reviews
"safety briefing"
in 37 reviews
"sea sickness"
in 39 reviews
"other companies"
in 38 reviews
"teluk kode"
in 7 reviews
"sun deck"
in 15 reviews
"horror stories"
in 16 reviews
"life jackets"
in 30 reviews
"free water"
in 18 reviews
"free tea and coffee"
in 6 reviews
"top deck"
in 19 reviews
"sick bags"
in 9 reviews
"boat ride"
in 28 reviews
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21 - 30 of 531 reviews

A TripAdvisor Member
172
Reviewed May 28, 2018 via mobile

This may be a little bit more expensive but totally worth it! We were picked up free of charge from our hostel which was over 40mins away from the harbour. We were greeted with friendly smiles and after checking in, received a bottle of water...More

1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 28, 2018 via mobile

We did the boat ride from Bali to Gili Air and back. Both times the sea was rough but especially the turn back to Bali was super bumpy. Of course Bluewater cannot take influence on the sea but on customer request to slow down or...More

2  Thank Megadunk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueWater E, Manager at BlueWater Express, responded to this reviewResponded June 1, 2018

Hi, Thanks for your feedback. We have been experiencing a few days of strong winds and large waves recently so it would be very useful if you could let us know date and time that you traveled so that we can follow up with the...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 22, 2018 via mobile

We went from Bangsal Lombok to Nusa Lembongan. We were there very early and there was no one in the office yet, so we decided to look around for some lunch. On our way we got picked up by someone from bluewater express who urged...More

1  Thank Marloes W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed May 20, 2018

Things we liked: *friendly staff *on time *top deck was comfortable with amazing views *beer is available for purchase (although price varied, not sure why) *the boat drivers were good at navigating ocean swells Side note: If they tell you that you will get wet...More

Thank Christine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 17, 2018

This company goes out of its way to make sure everyone is looked after. We are in our 60's but do not feel elderly :) They make sure that all luggage and everyone is kept safe. Second time I have used them, was going to...More

Thank glf665
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueWater E, Manager at BlueWater Express, responded to this reviewResponded May 18, 2018

Hi, thanks for the review and we're glad you enjoyed the new boat. We have it's sister ship coming online in July as well so hopefully you'll get to see that one as well on your next trip. Hopefully see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 16, 2018

The establishments I had contact with in Gili T (hotel, dive shop) both said Blue Water was easily the best and most reliable option, and it certainly was for my roundtrip from Bali. They're more expensive than most other options (even more than if you...More

Thank Adam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueWater E, Manager at BlueWater Express, responded to this reviewResponded May 17, 2018

Hi Adam, Thanks for your review and we're glad you enjoyed your trip with us. In regards to the whatsapp message responses, this is something that we have noticed recently due to a much higher than average number of enquiries from our hotel partners and...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 16, 2018 via mobile

We were picked up from our hotel, it was on time, then 30 min ride to the Bluewater office, there we were offered tea and water, the got on the boat and arrived to Gili T on time! On the way back they drove us...More

Thank Aida N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueWater E, Manager at BlueWater Express, responded to this reviewResponded May 17, 2018

Hello Aida, Thanks for your review. We have passed on your kind words to the boat crew and captain who will be very appreciative that their work is being noticed. Thanks again and we look forward to welcoming you back with us next time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 14, 2018

I went to Gili T on February with Bluewater express .. Well I can say the boat was great and clean. The AC was good eventhough there were some people that keep the window opened which makes the AC wasn't cold properly. There is only...More

Thank Era D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueWater E, Manager at BlueWater Express, responded to this reviewResponded May 16, 2018

Many thanks for the feedback, we have passed this on to our Front Office team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 13, 2018 via mobile

We traveled to and from Gili T/Lombok with Bluewater Express and found them to be fantastic and well organised. Thanks team!

Thank Celia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 12, 2018 via mobile

I originally booked without hotel pick up. Emailed them and no reply. However they were there and picked us up. A reply email would have been great as we double booked a taxi. Check in was efficient and very organised. Free sea sickness tablet which...More

Thank LG12363
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueWater E, Owner at BlueWater Express, responded to this reviewResponded May 15, 2018

Hi LG, Thanks for the great review! Sorry about the late email response, we do have a lot of email traffic at the moment but did you not receive a re-confirmation sent to your hotel the evening before travel? This is standard for all guests...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
akshaym844
July 19, 2018|
Answer
Response from AzandKiks | Reviewed this property |
I bought tickets online from their website which had the schedule.
1
Vote
jj2294
July 8, 2018|
AnswerShow all 2 answers
Response from AzandKiks | Reviewed this property |
I had a query about the pick up as well and emailed them and they were very helpful.
0
Votes