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Address: Water Park Boulevard | Citraraya, Surabaya, Indonesia
Phone Number: +62 31 7441155

TripAdvisor Reviewer Highlights

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Good Waterpark in Surabaya

Better condition now comparing last 2years. Consist of lazy river , the slides , artificial waves . They have game activity for everybody who want to joint

4 of 5 bubblesReviewed 25 July 2016
Surabaya, Indonesia
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115 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Surabaya, Indonesia
Level Contributor
50 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 17 August 2016

Some parts of Waterpark was visibly need some reworks. The children pool area has brownish colored water and the slides were dirty and some wooden part of the center slides was moldy and very slippery. The park cleanliness was also in question, garbage was visible through out the park. Locker room was stinky in particular. landscaping also need a lot... More 

Thank Jexen2013
Surabaya, Indonesia
Level Contributor
22 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 25 July 2016

Better condition now comparing last 2years. Consist of lazy river , the slides , artificial waves . They have game activity for everybody who want to joint

Thank karnalim
Level Contributor
53 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 19 July 2016

Look old and little bit dirty. A lot of people visit here but they don't care to much about cleanliness. Slide look not strong enough but hopefully everything will fine.

Thank Retnanindya
Surabaya, Indonesia
Level Contributor
11 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 4 July 2016

Visit with family to relax and enjoy the facilities but really surprised with the entrance fee so expensive, beside that we have to pay an additional fee for another facilities if we want to use it. Its amazing that we have to pay again even though we paid already for the expensive entrance fee. Not only that, the facilities inside... More 

Thank Andakri
Surabaya, Indonesia
Level Contributor
6 reviews
5 attraction reviews
3 of 5 bubbles Reviewed 4 April 2016

Big place but need lack of attentionfrom the ciputra....hopefully it will be well maintain in the future

Thank shierlyAg
Level Contributor
8 reviews
3 of 5 bubbles Reviewed 10 March 2016 via mobile

I was expecting the kind of waterpark kinda like waterboom level but feel totally different. The waterpark seems not very well maintanced. Lot of tiles very slippery, which make it danger for younger children. And also the staff not very much, just wandering if there is a emergency, will the staff that on duty is able to handle it(not doubting... More 

Thank Yanto Z
Tangerang, Indonesia
Level Contributor
67 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 20 December 2015

Visited this place again after several years.. and it disappointed me. Nearly 6-7 years ago, when this place was still relatively new, Ciputra Waterpark had amazing rides, clean place.. A fun and interesting place. But, now, it seems poorly maintained. Please bring back our good ol' days.

Thank lovadlina
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 22 September 2015 via mobile

We were dissapointed with the cleanlines and poor maintanance of the pool. This place was not suitable and safe to play with kids. We can see there are mold everywhere even in the kids pool area. I saw grass grew in the corner of the kids pool play area. the stair was slippery and some of the hand rail was... More 

1 Thank Novi V
Surabaya, Indonesia
Level Contributor
54 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 18 September 2015

heard good things about this place and had been wanting to bring my kids there swimming for long time, when we got there boy were we surprised , the place is a total mess beyond expectation. we left without even to bother making our way to the changeroom.

2 Thank iswahyudi a
Surabaya, Indonesia
Level Contributor
79 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 53 helpful votes
1 of 5 bubbles Reviewed 18 August 2015

I was really surprised with the entrance fee of IDR 150.000,- per person. It is too expensive for a waterpark...especially with its current condition. The facilities are worn out and the water condition is very dirty. What made me really upset was the water playground ! It is not safe for kids...wooden bridges are steep and slippery, hand rail is... More 

3 Thank rendyas

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?