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Review Highlights
Guidance for visitors to Albany, well done

What we were seeking, was info about the city center, the State Museum, the Capitol building, other... read more

Reviewed 3 weeks ago
edq88222
,
Fountain Valley, California
Very nice and helpful people

Great people and tons of brochures, maps, information. But come early, open 9-4 Monday through... read more

Reviewed 3 weeks ago
David S
,
Albany, New York
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Traveller Overview
  • Excellent67%
  • Very good23%
  • Average10%
  • Poor0%
  • Terrible0%
Travellers talk about
About
The Albany Heritage Area Visitors Center offers visitors access to information seven days a week. Our knowledgeable staff can answer visitor inquiries and we are well stocked with travel brochures about the capital region of New York State. We also...more
Suggested duration: < 1 hour
Contact
25 Quackenbush Sq, Albany, NY 12207-2311
Website
+1 518-434-0405
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Top Selling Tours & Activities in and around Albany
from US$19.95
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from US$269.00
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Reviews (59)
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All reviewsvisitor's centergreat place to startenglish pubsmall gift shopwalking tourfree parkingnew yorkcapitol buildingstate museumussinformationoldedutchleaflethistorysitessettlement
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1 - 10 of 54 reviews
Reviewed 3 weeks ago

What we were seeking, was info about the city center, the State Museum, the Capitol building, other sites of interest especially downtown, and where to park. What we got was extremely efficient service and advice. Thank you very much, to the staffer at the Visitors...More

Thank edq88222
Kathy Q, Director of Operations at Albany Visitors Center, responded to this reviewResponded 3 weeks ago

Thank you so much for your input! I will make sure to let Cathy know how much you appreciated her assistance.

Reviewed 3 weeks ago

Great people and tons of brochures, maps, information. But come early, open 9-4 Monday through Friday and 10-3 on weekends.

Thank David S
Kathy Q, Director of Operations at Albany Visitors Center, responded to this reviewResponded 3 weeks ago

Thank you David! Yes, we have a staffed information center, an exhibit on the history of the City of Albany, a gift shop, planetarium and more. Open 9-4 M-F (9-3 Dec-Mar); 10-3 Sat; 11-3 Sun.

Reviewed August 5, 2018

It was obvious that Albany was a administrative city, but the visitor center staff really tried to find things for us to visit. Thanks for trying guys!

Thank Peter E
Reviewed July 27, 2018

I lived in Albany for 28 years and never visited this place until last summer. Includes a very nice history museum of the city's early settlers, a quiet courtyard and a gift shop.

Thank connectikat
Reviewed April 27, 2018

We stopped for a very brief visit at the end of the day. There is some local tourist information, a very small gift shop, and a nice exhibit about the history of Albany. You won't need long to see it all. Disappointed in the staff...More

Thank MommaJage
Kathy Q, Director of Operations at Albany Visitors Center, responded to this reviewResponded April 28, 2018

I am disappointed to hear of your experience at the Albany Visitors Center. We are open Mon-Fri 9am - 4pm, Saturday 10am-3pm and Sunday 11am -3pm. It is protocol that our Center remain open, lights on, until closing time. The situation you encountered was not...More

Reviewed January 30, 2018

I make a point of perusing Visitor Centers whenever I come across them, as that they usually are a great source to locate that unheralded gem in a location. As that the Albany area has become the home for our oldest Daughter and future Son...More

2  Thank Steve T
Kathy Q, Manager at Albany Visitors Center, responded to this reviewResponded February 1, 2018

Thank you for your positive review Steve T! We are open every day for visitor information and an orientation to our city's history. The Schoharie County Quilt Barn Trail photo exhibit runs through February.

Reviewed October 3, 2017

Stop in at the Albany Visitors Center which has all the information one might want when visiting the capital of NY. The staff is well-versed and helpful. They have many brochures and handouts as well as a terrific self-guided walking tour. Also there are exhibits...More

Thank 2onvacaton
Reviewed September 21, 2017 via mobile

Very glad we stopped in here! There's a history of Albany exhibit, a section focused on the USS Albany, a gift shop, and a garden area. The staff helped us know more about the area and gave very helpful recommendations!

Thank Bethany S
Reviewed September 15, 2017

Located right next to the Olde English Pub, this center has guides and reading material to make your stay in Albany as interesting and rewarding as possible. The staff is very nice and welcoming and helpful. There is also free parking under an overpass and...More

Thank jer b
Kathy Q, Director of Operations at Albany Visitors Center, responded to this reviewResponded September 18, 2017

Thank you so much for your review! We are open 7 days per week and also have an exhibit gallery highlighting the history of Albany and a gift shop of Albany branded items. Perfect place to begin an exploration of New York State's capital city.

Reviewed September 14, 2017 via mobile

Called in here on arrival in the City. We were able to park free at the back of the site. The lady was very helpful and we collected maps, leaflets and information. We also used the free wifi.

Thank jandlUk
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Questions & Answers
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AnnabellN8
June 7, 2018|
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Response from Kathy Q | Property representative |
My understanding is that Bear Mountain is the furthest point north along the AT in NYS. From where are you looking for transportation? Albany? I don't believe any public transportation will take you directly to Bear... More
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