Natural Silk Factory
Natural Silk Factory
4.5
9:00 AM - 5:30 PM
Monday
9:00 AM - 5:30 PM
Tuesday
9:00 AM - 5:30 PM
Wednesday
9:00 AM - 5:30 PM
Thursday
9:00 AM - 5:30 PM
Friday
9:00 AM - 5:30 PM
Saturday
9:00 AM - 5:30 PM
Sunday
9:00 AM - 5:30 PM
About
Only place in Sri Lanka to witness an informative walk tour through our process from mulberry plantation, live silk worms, cocoons, extraction and final weaving of the finest silk. With a rich history over 29 years Natural Silk Factory has become a one stop shop for all your silk requisities - Clothing to interiors. Come discover a whole world of silks.
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38 within 5 kms
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52 within 10 kms
See what travellers are saying
- Varun872015National Capital Territory of Delhi, India1 contributionCool silk experience..Great place for kids to see how silk is made, A good place for mothers to buy silk items, large variety. We enjoyed the entire experience from cocoon to dress. Would recommend a visit.Thank you for visiting us and for the lovely review. It was our pleasure having you at out store. Happy holidays.Written January 28, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited January 2024Travelled with familyWritten January 27, 2024
- Lena L1 contributionNatural silk factoryThe people working there are really nice and welcoming. They show you around (one can get a closer „behind the scene“) and explain the production process. The fabrics and designs are beautiful and the collection is quite big. It for sure is worth visiting when you stay in Galle!Visited March 2024Travelled with friendsWritten March 11, 2024
- Aleksandra D1 contributionGood silk with good value for moneyVery nice place with helpful people offering good quality silk. I ordered customized shirt and when it turned out that it cannot not be ready until my leave, they proposed me sending it to my home country. Prices as in Poland but better value for money. Fully recommend.Visited February 2024Travelled as a coupleWritten March 29, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
4.5
111 reviews
Excellent
70
Very good
27
Average
10
Poor
3
Terrible
1
iankvincent
Mullins, Barbados66 contributions
Feb 2020 • Couples
Loved seeing the Silk worms and being told the process. Absolutely fascinating to see the silk being woven by one of their most experienced weavers on the loom.
Chose fabric for a dress but was disappointed at
a) the cost (were offered a 10% discount but on paying, we needed to haggle for just a 5% discount!)
b) the silly mistake made with the wrong positioning of the pockets!
c) disappointed with poor selection of shirts
So, be prepared.
Chose fabric for a dress but was disappointed at
a) the cost (were offered a 10% discount but on paying, we needed to haggle for just a 5% discount!)
b) the silly mistake made with the wrong positioning of the pockets!
c) disappointed with poor selection of shirts
So, be prepared.
Written February 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for the review.
We are truly sorry if there were any inconvenience during your visit to our store.
We do not give any discount on custom made dresses. And yes there was a mistake with wrong positioning pockets but WE DID make the changes as you requested and delivered to you at Amari Hotel on 24th February without any additional charges and you were satisfied with it. Its pity that you posted a review before it was delivered to you.
Yes we do not have a huge collection of mens shirts as 95% of our products are for woman. We are working on improving on this.
Again Thank you for for visiting us and ordering with us. Apologies for any inconvenience caused.
Written February 26, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dianedinky
Dunfermline, UK1,346 contributions
Jan 2020
Very interesting tour of the process - and seeing the silkworms munching on their mulberry leaves. Of course, there is a shop at the end but everyone knows this right? Please don't give a poor review because you are shocked by that. This is how these women make a living. If not for you don't go. I personally found the products of a high quality and something a little bit different to usual souvenirs. I was happy to buy and felt I got a very fair price.
Written February 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Diane, Thank you very much for the lovely review on us. We truly appreciate your review as they help us grow our little business. Hope you had a good holiday in Sri Lanka. Looking forward to see you again.
Written February 16, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kezhoughts
Perth, Australia208 contributions
Jun 2023 • Couples
An extremely interesting experience - we were told how the cycle of silk worms to make clothing. I had no idea that silk is made from cocoons! Worth a visit. It doesn’t take more than 20 mins to go through the factory.
Written June 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lena L
1 contribution
Mar 2024 • Friends
The people working there are really nice and welcoming. They show you around (one can get a closer „behind the scene“) and explain the production process. The fabrics and designs are beautiful and the collection is quite big. It for sure is worth visiting when you stay in Galle!
Written March 11, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Varun872015
National Capital Territory of Delhi, India1 contribution
Jan 2024 • Family
Great place for kids to see how silk is made, A good place for mothers to buy silk items, large variety. We enjoyed the entire experience from cocoon to dress.
Would recommend a visit.
Would recommend a visit.
Written January 28, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for visiting us and for the lovely review. It was our pleasure having you at out store. Happy holidays.
Written January 29, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Heather S
Orpington, UK170 contributions
Sept 2019 • Couples
We stopped at this Natural Silk Factory on Sunday and were shown by Shehan all the processes used for making silk. From the black specks which were eggs, to the recently hatched silk worms munching on mulberry leaves to the larger worms aged 24 days which would then create the silk cocoons. He then showed us the process they use for unwinding the thread and how they use three threads to make the silk stronger. As it was Sunday there was no-one weaving but we were able to imagine the process from looking at the loom. We then were able to look at the lovely silk products in the shop. We settled on two beautiful dark red silk cushion covers each embroidered with an elephant. We saw photos of the devastation to the shop following the tsunami in 2004 and were pleased to learn no-one in the shop had been injured as they were able to seek shelter upstairs where they live. Sadly the April 2019 Easter atrocities have had an affect on their business. The quality of their products looked superb and as they are the only place in Sri Lanka with a live demonstration of making silk, it is well worth a visit
Written September 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello hello,
Never expected a review so fast. Thank you so much for the prompt review. It was very kind of you. It was our pleasure having you at our store and having able to demonstrate on silk life cycle. Thank you for recommending us too , We really appreciate it. Thank you again for the lovely review. hope you still enjoying your tours in Sri Lanka. If you need any other information on silk or our products we would would be happy to assist you. Take care.
Written September 30, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kickibeijing
Beijing, China30 contributions
Feb 2015 • Solo
I have to confirm the other reviews here. The tour was short and if you don't ask questions, it's all about that you quickly end up in the shop. I bought some silk, a few days later after returning to China I found a huge printing mistake. When I complained via email I was told that I have to pay for the postal costs myself. Further inquiries about customer service remained unanswered. Yep, that's poor...
Written March 16, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
First of all I would like to apologise for the delayed response and inconvenience caused from our end. We had been having many system issues in the past and we have not been updated on social media to respond to you promptly. I have checked your matter with our staff and actually they were waiting for the pruning mistake fabric in oder to send you a fresh one. But it is our mistake for not following up the matter with you. However a new team has taken over the management of Natural Silk Factory and going forward we will make sure similar incidents will not take place. If you have any more queries regarding this please feel free to mail me directly on shehan@naturalsilkfactory.com or silkfactorymail@gmail.com.
WE ARE TRULY SORRY :(
Written October 30, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cari S
15 contributions
Aug 2019 • Friends
Wonderful shop, beautiful silks with an abundance to select from. Merchant was very, very attentive and even held the shop open for us after hours. Fabulous place to shop for silk. A must see stop.
Written August 10, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking time to review on us.
Appreciate it. It was pleasure having you at our store.
Written September 23, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Charmain
United States69 contributions
Feb 2019 • Solo
High Quality. Great Price. I wanted a short that was already made done it a different silk and a mint tea color. They did it I less than 24 hours, along with my specific alterations and design elements. They show the process of how silk generates from a worm all the way to being warn on your body Then owners son and manager named Fizel were EXTREMELY professional and sincere. They were experts at their craft I can't wait to go back and have other items made. They are worth the trip to Sri Lanka!
Written February 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your beautiful review on us. Really appreciate it. Indeed It was our pleasure having you at our store. Hope you had a good holiday in Sri Lanka. Looking forward to see you again in December. Feel free to write to us if any assistance needed while you are here. Take care.
Written February 13, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TropicalWanderlust
Winchester, UK465 contributions
Aug 2018 • Family
I visited the shop in August whilst on holiday with my family - lots of beautiful silk clothing but the thing that caught my eye were the kaftans. I intended to buy one at the time of my visit but got distracted and didn’t go back to the shop. I found the Natural Silk Factory on Instagram and visited the website and finally ordered a kaftan online. Shehan was so helpful. I ordered my kaftan on Monday and received it in the UK on Thursday!! Super fast deliver, excellent service. I would highly recommend the Natural Silk Factory - definitely go and visit while you are in Sri Lanka, wonderful, thank you.
Written September 20, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello. Thank you for taking your time to review on us. We really appreciate it. Glad you found us online and ordered with us. And so happy to hear about your satisfaction with our product. Visit us if you happen to be in the Island again ;). Thank you for the recommendation. Take care.
Written October 9, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear Shehan Is it possible to order large quantity ? We are looking into around 50 linear meters I will be in Sri Lanka end of the month so I can come and pay the order Please let me know Many thanks Celia
Written April 9, 2018
Hello Celia, Hope you well. Thank you for the inquiry. Yes you can order large quantities depending on the availability. You may visit our store when you are here in Sri Lanka. Please feel free to contact me on +94777906302 if you need any further details. If you could tel the exact fabric color and quality you interested I can reply you. I am available on WhatsApp and viber.
Written April 9, 2018
Hello,
We were wanting to visit tomorrow (Saturday) with our family and wondered if you would be open?
Regards, Alison
Written January 12, 2018
Dear Alison,
Hope you enjoying your holiday in Sri Lanka well. Yes we are open on all 7 days of the week from 8.30 pm to 6 am. You can find our location on google maps. Look for Natural silk factory. If any other assistant needed please feel free to contact us on +94 777906302.
Looking forward to see you tomorrow.
Regards
Shehan
Written January 12, 2018
Hello, we will be in Sri Lanka in Feb and in Galle for a few days. We're looking forward to visiting you. Do you sell silk by the metre? And if we wished to have curtains made how long would it take? (eg if we place an order would we be able to collect before we left for home?) Is there anywhere online we can look at a selection of colours and prices please? Many thanks Lorna
Written January 18, 2017
Dear Lorna, Yes we do sell silk by meter. We have all kinds of 100% silk fabrics. And yes we do silk curtain orders as well. Mainly curtains are done in Raw silk which is a hand woven fabric. Usually we take about 3 to 10 days to make an order depending on your requirement and our production capacity. I would suggest you visit us soon as your in Sri Lanka so we will have enough time. If you need any further details please feel free to call on +94777906302
Written January 19, 2017
wendythepom
Coffs Harbour, Australia
Do I have to book a tour before I come ? How long does the tour last ?
Written October 2, 2016
Well you don't need to pre book it. We are open all 7 days 8.30 to 17.00 and you may visit us anytime. Since it's only an demonstration of making silk it last about 10 to 15 minutes only. Please let us know if more infor needed. Thank you.
Written October 4, 2016
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