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Review Highlights
Best customer service

We visited the Charm Spa in May 2016 and had two different massages, which were great. She provides... read more

Reviewed May 5, 2016
thenomadiclife
via mobile
Will come back

First off ignore tripadvisor map. It's closer to town than you think. If you go past mercure you... read more

Reviewed March 20, 2016
wboolgirl
,
melbourne
via mobile
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Traveller Overview
  • Excellent79%
  • Very good15%
  • Average3%
  • Poor2%
  • Terrible1%
5 May 2016
“Best customer service ”
20 Mar 2016
“Will come back”
About
Located in Hoian, we offer a complete range of health and beauty therapies designed to leave you looking and feeling wonderful!
Contact
Cua Dai Street, Hoi An 560000, Vietnam
Website
+84 510 3501 584
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Reviews (93)
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1 - 10 of 81 reviews
Reviewed May 5, 2016 via mobile

We visited the Charm Spa in May 2016 and had two different massages, which were great. She provides you with excellent service for the price, is friendly and provides the best environment. We asked her advice where to rent a motorcycle for our time in...More

Date of experience: May 2016
Thank thenomadiclife
Chauhoian, Chủ sở hữu at Countryside Charm Spa, responded to this reviewResponded May 7, 2016

Dear our lovely friends, Thank you very much for your nice review! On behalf of staff and management, we would like to thank you for your kindness in letting us know how much you loved your treatments at our Spa. We definitely hope we will...More

Reviewed March 20, 2016 via mobile

First off ignore tripadvisor map. It's closer to town than you think. If you go past mercure you have gone to far. Went for a massage and it was fantastic. Lovely rooms. Given a juice on arrival and water on departure.More

Date of experience: March 2016
Thank wboolgirl
Chauhoian, Chủ sở hữu at Countryside Charm Spa, responded to this reviewResponded March 22, 2016

Dear Ms Wboolgirl, Thank you very much for your nice review! On behalf of staff and management, we would like to thank you for your kindness in letting us know how much you loved your treatments at our Spa. We definitely hope we will have...More

Reviewed November 6, 2015 via mobile

The original address is closed for refurbishment so we were redirected to their other branch. They offered to come and collect us as the weather was so bad. I had a bad shoulder which I explained and they catered my massage towards it with herbal...More

Date of experience: November 2015
1  Thank Rose H
Chauhoian, Chủ sở hữu at Countryside Charm Spa, responded to this reviewResponded November 26, 2015

Dear Ms Rose H, Thank you very much for your nice review! On behalf of staff and management, we would like to thank you for your kindness in letting us know how much you loved your treatments at our Spa. We definitely hope we will...More

Reviewed July 29, 2015 via mobile

A highly recommended treat for the body, mind and soul. It is wonderful to relax in this beautiful surrounding and get refreshed by sensitive practitioners Their staffs are excellent, kind and considerate; the aromatherapy divine. I love this place, herb massage and everything. If I...More

Date of experience: July 2015
Thank tranvantri1996
Chauhoian, Chủ sở hữu at Countryside Charm Spa, responded to this reviewResponded August 21, 2015

Dear Mr TranVanTri, Thank you very much for your nice review! On behalf of staff and management, we would like to thank you for your kindness in letting us know how much you loved your treatments at our Spa. We definitely hope we will have...More

Reviewed May 29, 2015

I stopped in one afternoon and ended up with a two and half hour massage, reflexology, facial combo. The staff was friendly, accommodating, and the massage was great. I would definitely recommend this place. I wish I had had time to go back for a...More

Date of experience: May 2015
Thank worldtrekker96
Chauhoian, Chủ sở hữu at Countryside Charm Spa, responded to this reviewResponded May 31, 2015

Dear Ms worldtrekker96, We cannot forget you! Thank you very much for writing such a lovely and detailed review about your combo treatments in our spa. On behalf of staff and management of Countryside Charm Spa, we do not have enough words to extent our...More

Reviewed May 3, 2015

This spa is a little out of town - 3 mins by cab, 10 by bicycle, but don't let that deter you. The ever smiling 'Bom' greets you and offers you a yummy ginger tea whilst you decide on your therapy. I like remedial massages...More

Date of experience: May 2015
Thank mikkieDee
Chauhoian, Chủ sở hữu at Countryside Charm Spa, responded to this reviewResponded May 3, 2015

Dear Mr MikkieDee, Thank you very much for your nice review! On behalf of staff and management, we would like to thank you for your kindness in letting us know how much you loved your treatment at our Spa. From your words, we know we...More

Reviewed March 28, 2015

The Countryside Charm Spa was wonderful, and we ended up having 2 massages here, since their massages were topnotch! If only we had discovered this spa before we went to some of the rinky-dink foot massage places down the street from the Glory Hotel. The...More

Date of experience: March 2015
Thank lyly149
Chauhoian, Người quản lý at Countryside Charm Spa, responded to this reviewResponded March 30, 2015

Dear Ms Lyly Thank you very much for your lovely review. We do hope we had done more for you. And we also thank you for your suggested several ideas to improve the spa treatments service in terms of prices and variety. We totally agree...More

Reviewed February 7, 2015 via mobile

This is my 3rd year I have returned to Hoi An and the brilliant service provided by the team of staff at Countryside. Keep up the great work ladies. 5 star !

Date of experience: February 2015
Thank Rav4cruiserman
Reviewed January 11, 2015

Average massage, more rubbing than massaging. My boyfriend's was better, I guess its luck of the draw! Advice: Take cash with you; ATM a fair walk away and they do not accept cards.More

Date of experience: January 2015
Thank Nicolakc
Chauhoian, Chủ sở hữu at Countryside Charm Spa, responded to this reviewResponded March 30, 2015

Dear Ms Nicolakc, Thank you very much for taking your time to write a review about your treatments at our spa during your trip to Hoi An. I am sincerely sorry that you did not have great time with us. From your sharing, we understand...More

Reviewed October 17, 2014 via mobile

Was looking for another spa but stumbled upon this. Did the deluxe mani and pedi and a facial for Vnd800+ and spent 2.5hrs there. Service is very good, they take their time to do a good job. Facial was extremely relaxing as most of it...More

Thank Karenthecat
Chauhoian, Chủ sở hữu at Countryside Charm Spa, responded to this reviewResponded October 24, 2014

Dear Ms Karen, First of all, thank you much for giving us an opportunity to serve you while you were in Hoi An. We are glad that you enjoyed our services. Your positive feedback is the motivation for us to continuously better our services. Thanks...More

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