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Friendly Shoe Shop

Open Now: 8:30 a.m. - 9:00 p.m.
Open today: 8:30 a.m. - 9:00 p.m.
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Review Highlights
Excellent service

Really pleased with my shoes. Ordered one pair to start with, then when I saw them, I immediately... read more

Reviewed 2 days ago
Gillcamb
,
Guildford, United Kingdom
Excellent! Shoes, passport holder, wallet

I had a few items made a my Friendly Shoe shop and lvery happy that I did! The passport/travel doc... read more

Reviewed 5 days ago
Matrix2123
via mobile
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Certificate of Excellence
Traveller Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“pair of boots”(52 reviews)
“sole”(50 reviews)
“great service”(104 reviews)
About
Make the shoes you ever dreamed of. Leather boots, sport shoes... everything is possible. Free internet for customers. Delivery in your hotel in 12h. Visit us ! No like = no pay!
Open Now
Hours Today: 8:30 a.m. - 9:00 p.m.
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Contact
18 Tran Phu Street | 15b Hoang Dieu Street, Hoi An 51000, Vietnam
Website
+84 93 521 13 82
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Reviews (1,279)
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All reviews pair of boots sole great service knee high boots leather sandals brown leather custom made leather goods fitted perfectly finished product back home on trip advisor my partner minor adjustments final product within hours next morning
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1 - 10 of 1,134 reviews
Reviewed 2 days ago

Really pleased with my shoes. Ordered one pair to start with, then when I saw them, I immediately ordered another pair. The quality is excellent, beautiful leather. Phuong was so lovely, she went into every little detail with me, and even brought the shoes to...More

Thank Gillcamb
Reviewed 5 days ago via mobile

I had a few items made a my Friendly Shoe shop and lvery happy that I did! The passport/travel doc holder was beautifully made. The wallet was also made very well but had a slight issue with it - the card slot was a touch...More

Thank Matrix2123
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 3 days ago

Hi Marie, Wow thank you so much for your review ! What a pleasure to create friendly items for you. We make everything by hand so that why sometimes we need to fix little things. We are so happy to see you happy ! I...More

Reviewed 1 week ago via mobile

i had 3 pairs of shoes made and first try was perfect. perfect fit !! the finish is great and very comfortable. the quality of the leather is fantastic and prices very good too. really happy and will go back for sureMore

Thank Roving26414850591
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 1 week ago

Hi ! Thanks you for your nice review :-) We are very happy to see you happy with your new shoes ! And we are sure you will love to wear them. Do not hesitate to send us some pictures by email or social networks....More

Reviewed 1 week ago via mobile

I go to Hoi An pretty often and I have always been a bit leary of getting shoes made or clothes. But after reading the reviews on here I decided to go in and discuss what I wanted. Their English was great. I wanted something...More

Thank Daniel B
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 1 week ago

Hi Daniel B, Thank you very much for writing a review ! It was a real pleasure for us to work on your design. And we are really happy to see that you are really satisfied with this pair of shoes and the quality !...More

Reviewed 2 weeks ago via mobile

Very professionell shoe maker, style was exactly what I had in mind, great quality, only one fitting with small adjustments needed. Regret that I didn‘t have more space in my backpack. :)More

Thank Sophia0288
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 2 weeks ago

Hi Sophia0288, Thank you so much ! We are very happy to see you happy with your shoes. Don’t worry for the space in your backpack, we keep all the measurements so if you want to order more you can contact us by email at...More

Reviewed 2 weeks ago via mobile

Great custom shoe shop with clear, no haggle pricing. Work quality and design options and flexibility were great. My wife got 2 pairs of sandals and a stylish pair of heels for $120 total. Feel free to bring pictures if you want something in particular....More

Thank SEANinSoCal
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 2 weeks ago

Hi SEANinSoCal, Thank you very much for your review :-) We will show it to Phuong, she will be very happy to read your message. It’s a real pleasure to see your wife happy with her new shoes. Thank you for the pictures and recommandation....More

Reviewed 2 weeks ago

My daughter and I each had a pair of boots made here. I'd done a bit of research and settled on this store and we weren't disappointed. I had a photo and general idea off what I wanted and my daughter chose a pair from...More

Thank Whallfamily
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 2 weeks ago

Hi Whallfamily, What a pleasure to read you, thank you very much ! :-) We are very happy to see that you like your new boots and that you think about us after your Vietnamese trip ! We hope that you had a great time...More

Reviewed 3 weeks ago via mobile

These girls were amazing. Over and above with service. A quick turnaround and couldn’t be after better service. Had a problem with one pair of shoes. Made slightly too small than they were stretched too much but it wasn’t a problem they arranged to meet...More

Thank karlsy
Thong D, Owner at Friendly Shoe Shop, responded to this reviewResponded 2 weeks ago

Hi Karlsy ! Thank you so much for your review :-) We always want our customers to be 100% happy with their new shoes and bags, so that's why the value of 'No like = No pay' is important for us. We are really happy...More

Reviewed 3 weeks ago

We walked into the shop around midday and immediately felt comfortable. They staff were very helpful and helped me choose a very nice dress shoe and a nice leather boot. We returned at 3 the next day for a trial fit then the staff worked...More

Thank Wicky88
Thong D, Owner at Friendly Shoe Shop, responded to this reviewResponded 3 weeks ago

Hi Wicky ! Wow, thank you very much for your friendly message :-) Our friendly team does her best everyday for our customers, and we are always happy to see happy customers with their new shoes ! We hope that your new shoes will remind...More

Reviewed 3 weeks ago via mobile

I had two pairs of leather work shoes made up and my partner had two pairs of leather boots made up within 48 hours. We were measured up and came back the following day where minor adjustments were made to the sizing for the perfect...More

Thank Tooley1991
Thong D, Owner at Friendly Shoe Shop, responded to this reviewResponded 3 weeks ago

Hi Tooley1991 ! Thanks for taking the time to write a review. What a pleasure to see you and your partner happy with your new friendly shoes. Do not hesitate to contact us if you have any question ! We hope to see you again...More

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Questions & Answers
Ask a question
Mélanie P
February 9, 2018|
Answer
Response from Joshua c | Reviewed this property |
Not unless you sent them your orthotics.
0
Votes
StellaL1483
September 11, 2017|
AnswerShow all 3 answers
Response from Kavita V | Reviewed this property |
No idea!!
0
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Patrick L
February 28, 2017|
Answer
Response from Greg C | Reviewed this property |
I realise that it's some months since you asked this question but given that no-one has replied, I hope my answer helps. We've just got back from Hoi An. The bag show that is owned by the same people were happy to do email... More
0
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