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Royal Livingstone Express

Livingstone, Zambia
+260 21 3323232
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Review Highlights
Good train ride and dinner in a restored air conditioned dining car

For a railway enthusiast and long suffering wife what could better than a steam hauled ride to... read more

Reviewed 4 weeks ago
Alan111117
,
Southampton, United Kingdom
Perfect first dinner in Africa!

What a wonderful way to start our trip! Such a delightful ride to the overlook of Victoria Falls... read more

Reviewed 9 November 2017
grandviewlanding
,
Grand Lake, Oklahoma
Read all 189 reviews
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Overview
  • Excellent65%
  • Very good22%
  • Average7%
  • Poor2%
  • Terrible4%
Travellers talk about
“course dinner” (19 reviews)
“steam train” (33 reviews)
LOCATION
Livingstone, Zambia
Write a ReviewReviews (189)
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1 - 10 of 181 reviews

Reviewed 4 weeks ago

For a railway enthusiast and long suffering wife what could better than a steam hauled ride to Victoria Falls followed by a first class dinner in a beautifully restored train. The staff are efficient and attentive and the food was excellent. They even prepared a...More

Thank Alan111117
meganconn, Digital Marketing Manager at Royal Livingstone Express, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Please feel free to post any memories you have on our Facebook page. Looking forward to seeing you again soon!

Reviewed 9 November 2017

What a wonderful way to start our trip! Such a delightful ride to the overlook of Victoria Falls and back. The train itself was lovely, kind of a blast from the past and the evening was enhanced by a historical presentation about Zambia. The meal...More

Thank grandviewlanding
meganconn, Digital Marketing Manager at Royal Livingstone Express, responded to this reviewResponded 4 weeks ago

Thank you very much for the positive comments. We work hard to offer good food and friendly, efficient service, and I’m so glad your visit was enjoyable. I will pass your feedback on to the team, and we look forward to seeing you again soon!...More

Reviewed 28 October 2017

Let me start by saying that the train experience itself and all the staff were lovely. We thoroughly enjoyed our time and while this was one of the more pricey activities during out trip, we felt it was worth it given the experience thus far....More

1  Thank JetSetter197015
meganconn, Digital Marketing Manager at Royal Livingstone Express, responded to this reviewResponded 31 October 2017

Dear Ms. Dalian, Thank you for taking the time to share your review with us. We take full responsibility for a very disappointing experience and we would like to apologize for inexcusable service. We are so sorry that we have not been able to resolve...More

Reviewed 26 October 2017 via mobile

You must take this train! Not cheap, but what an experience. They have done an outstanding job restoring and maintaining this relic. You really get a sense of what train travel used to be like in the day.More

Thank Miotoni
meganconn, Digital Marketing Manager at Royal Livingstone Express, responded to this reviewResponded 4 weeks ago

Thank you so much for your delightful feedback! We are thrilled to read you had a fabulous experience with us! We always strive to take an extra step to make out of each stay a truly memorable experience. Your words are inspiring and this kind...More

Reviewed 15 October 2017 via mobile

A novel way to dine. On boarding the train we were treated to complimentary drinks before the train departed for the bridge over Victoria Falls. We disembarked the train for viewing and photographs at sunset. Plenty of locals selling copper bracelets on the bridge. They...More

1  Thank OzTrippa
meganconn, Digital Marketing Manager at Royal Livingstone Express, responded to this reviewResponded 4 weeks ago

We are incredibly grateful that you took the time out to leave us this note. Our company values our customer satisfaction as top priority and we are committed to our customers. We look forward to serving you again.

Reviewed 15 October 2017 via mobile

I recently travelled on the Livingstone Express and would recommend this as a must do experience in Victoria Falls! The whole experience lasted about 4 hours, including the bus transfer and greeting by staff with a welcome drink. I would recommend to sit at the...More

Thank Jessica Q
meganconn, Digital Marketing Manager at Royal Livingstone Express, responded to this reviewResponded 4 weeks ago

It is wonderful to hear that you had a memorable experience with us! We invest a lot of time in effort to train our team to ensure the highest level of personalised service. Please do not hesitate to contact us in advance for future travels...More

Reviewed 14 October 2017 via mobile

A little adventure Train does not go far and in reality it is an experience not a train journey Food and wine were good and would recommend go with friends and make an evening of it On board we had a chap giving his view...More

1  Thank niallmcheshire
meganconn, Digital Marketing Manager at Royal Livingstone Express, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to review your experience! Please feel free to post any memories you have on our Facebook page. Looking forward to seeing you again soon!

Reviewed 9 October 2017

Booked online, the entire experience takes about 5 hours. Well organized, friendly and helpful staff. While in the railyard, ask permission to walk up to the engine to take photos. While the train is on the way to the bridge you hear about the history...More

Thank HolgerG909
meganconn, Digital Marketing Manager at Royal Livingstone Express, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to leave us such a beautiful review! Most people don't leave reviews about positive experiences, so we really appreciate you doing so. Thank you for giving us this proverbial pat on the back, you made our day! We will...More

Reviewed 7 October 2017 via mobile

Went on the dinner train ride and I was overall disappointed. The positives were 1). The wine was of good quality. 2) the train cars were beautifuly restored to their past granger. 3). The dinner and service was very good. The negative was that the...More

Thank mrPanzirer
meganconn, Digital Marketing Manager at Royal Livingstone Express, responded to this reviewResponded 4 weeks ago

Dear valued guest We are glad our hospitality and service did not disappoint, however we are sorry the experience did not meet your expectations. We cannot guarantee wildlife sightings, and sometimes the Falls are dry during October and therefore does not deliver its most spectacular...More

Reviewed 26 September 2017 via mobile

Great viewing from the train,the falls and hydro scheme.Dinner was very good to as was the wine and beer.Great speech on history and present day Zambia very interesting and funny too.Stopped on the bridge between Zambia and Zimbabwe allowed to get off for viewing and...More

Thank Debbie H
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Questions & Answers
Chichi M
30 May 2017|
AnswerShow all 2 answers
Response from meganconn | Property representative |
Good morning The Royal Livingstone Express is US$180 inclusive of all wine and a 5 course gourmet meal. You can book on the day but we highly recommend booking in advance just in case. This can be done very easily by... More
0
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LAHarleyGal
12 January 2017|
AnswerShow all 6 answers
Response from Trevjen-Kent | Reviewed this property |
I would book in advance to ensure you get a table you can book online even though we were staying at the Royal Livingstone we booked on line and were glad we did as it was full and you may not get the night you require. They... More
1
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