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Beppu Station Tourist Information Center

Certificate of Excellence
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Get directions
Address: 12-13 Ekimae-cho, Beppu 874-0935, Oita Prefecture
Name/address in local language
Phone Number:
+81 977-24-2838

TripAdvisor Reviewer Highlights

Read all 209 reviews
Visitor rating
  • 29
  • 11
    Very good
  • 4
  • 0
  • 2
Almost missed a booked tour.

After leaving the train, we went to the tourist centre near the exit of the the Beppu JR station. After queuing for some minutes and when we were attended, we were told that there... read more

Reviewed 1 week ago
Hong Kong, China
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209 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Hong Kong, China
Level Contributor
36 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

After leaving the train, we went to the tourist centre near the exit of the the Beppu JR station. After queuing for some minutes and when we were attended, we were told that there was another tourist centre for foreign visitors which was located close to the sourvenir shops in the centre of the ground floor of the building. We... More 

Thank HK C
Singapore, Singapore
Level Contributor
86 reviews
48 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
Reviewed 1 week ago

The information lady at the station was so helpful, explaining how to get to the places we wanted to see and selling both tickets and a one day bus pass. She made our visit very easy. Her explanations were very clear and detailed.

Thank JPHStVincent
Singapore, Singapore
Level Contributor
62 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 17 March 2017 via mobile

Good thing about customer service center is that you can get both day pass and timetable for city bus, as well as combo visit pass to all jingokus. However I personally felt the staff could have improve on their manners. The staff at customer service is rude and impatiece. When asking for clarifiation he started to black face and give... More 

Thank corsiva
Level Contributor
6 reviews
3 attraction reviews
Reviewed 5 March 2017

We got good service from this place. Time tables and bus information to the hot springs, city maps and everything we needed.

Thank Velijuhani L
Perth, Australia
Level Contributor
367 reviews
177 attraction reviews
common_n_attraction_reviews_1bd8 131 helpful votes
Reviewed 5 January 2017

Still finding quick advice for local attractions right in the train stations in Japan. Beppu was much bigger than we had expected and so needed help for a day there. Two tips were followed up- trying the hot sand experience at an onsens only 10 minutes from the station and catching the local bus to the ropeway to see the... More 

1 Thank Theresa D
Level Contributor
85 reviews
64 attraction reviews
common_n_attraction_reviews_1bd8 107 helpful votes
Reviewed 25 December 2016 via mobile

Beppu tourist info centre has the most number of counter staff. One section is for Japanese and one section is for foreigners and non Japanese speaking tourist. There was a queue at the foreigners' section when we were there. A lady from the Japanese speaking section offered to help us. She spoke good English and was extremely helpful in addressing... More 

Thank IveeLim
Level Contributor
16 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 6 October 2016 via mobile

It is a good idea to start your travel in Beppu by making a stop at this station. The man at the station was able to give a lot of advices and answer a lot of our questions in english.

1 Thank François B
Aalsmeer, The Netherlands
Level Contributor
191 reviews
48 attraction reviews
common_n_attraction_reviews_1bd8 57 helpful votes
Reviewed 7 September 2016

The people here are very friendly and helpful. You can get all the information about the sights, the means of transport , etc. Be sure to obtain combination tickets for the heels and the buses.

1 Thank JelleW
Level Contributor
65 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
Reviewed 3 July 2016

Located at JR Beppu Station the English staff (who are multi-lingual) will help you in planning your trips to the various locations around Beppu. Bus routes and rail links can be difficult, but they gave us all the information need.

2 Thank Thomas H
Hong Kong, China
Level Contributor
123 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 160 helpful votes
Reviewed 17 June 2016 via mobile

I have been through Beppu many times and there is an older lady that usually works on the English counter that is so amazing and helpful. This morning I went and unfortunately the lady was busy but there was also a man with glasses working there. He was so disinterested and getting information out of him was almost impossible. Every... More 

2 Thank travelinginasia

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?