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Bluewater Express

n. 24 Jalan Pasar | Mersing Kecil, Mersing 86800, Malaysia
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Review Highlights
Disappointed

We booked this ferry online from tiomanferry website. We can put in the date and time on the... read more

Reviewed yesterday
Faryal S
via mobile
Friendly staffs

Very surprised with a lot negative comments on this company. Personally, the boat service is good... read more

Reviewed yesterday
Vincent C
,
Malaysia
via mobile
Read all 88 reviews
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Overview
  • Excellent2%
  • Very good12%
  • Average39%
  • Poor18%
  • Terrible29%
Travellers talk about
“ferry ride” (2 reviews)
“ferry cost” (2 reviews)
LOCATION
n. 24 Jalan Pasar | Mersing Kecil, Mersing 86800, Malaysia
CONTACT
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Write a ReviewReviews (88)
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"ferry ride"
in 2 reviews
"ferry cost"
in 2 reviews
"bring a jacket"
in 2 reviews
"pulau tioman"
in 2 reviews
"tv"
in 2 reviews
"pm"
in 2 reviews
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1 - 10 of 65 reviews

Reviewed yesterday via mobile

We booked this ferry online from tiomanferry website. We can put in the date and time on the website and pay via online transfer. We can check the availability on the website too. We did all. Booked for 2pm ferry from Mersing. Reached there 45min...More

Thank Faryal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday via mobile

Very surprised with a lot negative comments on this company. Personally, the boat service is good. Despite I went during festive session, boat came on time for both trips and the staffs on the boat are friendly and giving helping hand to those families with...More

Thank Vincent C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

If you want to go to Tioman from Mersing, then you have to deal with Bluewater, Yep, getting your tickets and leaving is a bit chaotic, but the ride over is not too bad. Have a coffee of coke, sit back and relax.

3  Thank Hansje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 2 weeks ago

We bought tickets for a 12:30pm Monday ferry from Tioman to Mersing. The first ferry arrived at 12:50pm with no indication if it was going to Mersing or Tanjong Gemok. You have to ask the staff on the boat. Shock of shocks, the crew said...More

1  Thank Jonathan Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

The boat is not expensive, but the service is not so good and can be confusing. We were lucky nobody was on our boat, only 50 people maybe, so I got to sleep in one row of chairs. :) The boat is clean and is...More

Thank koalababy91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 7, 2018 via mobile

Bad management ever, poor service , information not clearly, ferry schedule not following ,hope to have improvement

1  Thank Yong Jie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 7, 2018

The person at the counter was helpful in guiding us through the process of the ferry and also guiding us where to get off to our destination. It took us by surprise when the crew told us that even though we had seat numbers assigned,...More

1  Thank Jastine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

I took the ferry that is from TG.Gemok to Tioman Island on 26 March around 11pm. However, it left the jetty around 20 minutes later.I have an issue with the seats in the ferry.When I purchased the tickets,I was being allocated a seat.When I enter...More

Thank Hakim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

friendly crew that gives a hand wherever needed. Ferries are bit old and maybe not the most comfortable ones, but they get you from A to B and considering that the trip from Mersing to Tioman is rather short anyway, one should not bother too...More

Thank Sascha K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 2, 2018 via mobile

if possible, would like to give 0 star as this ferry company really deserves nothing! we clearly stated our destination during ticket purchase and they even indicated the destination on the ticket. halfway of the boat trip, the crew informed us to get down at...More

Thank nellson1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
TenthJuly
February 27, 2018|
Answer
Response from Graham B | Reviewed this property |
I believe it does. We are traveling from Tanjong Gemok to Tioman in a couple of weeks using Cataferry. Bit more expensive but better service well recommended. I won't use Bluewater again, please see my review on them.
1
Vote
Graham B
October 20, 2017|
AnswerShow all 5 answers
Response from Megdog1uk | Reviewed this property |
You can park your car near the ferry port. Just so you are aware they have moved the ticket sales to inside the new harbour centre
1
Vote
Subin_Thakuri
July 18, 2017|
AnswerShow all 4 answers
Response from elizas | Reviewed this property |
I think you can charter a private boat which is going to be expensive. The unpredictability of the ferry schedule not only cost me a night's accommadation in Mersing but also loss of time at the resort. When I was at Tioman... More
0
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