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The Ritz-Carlton Spa

Closed Now: 6:30 a.m. - 12:00 a.m.
Open today: 6:30 a.m. - 12:00 a.m.
Review Highlights
Beautiful Spa in the basement

Lovely looking pool, but the water felt too cold to enter. Even the hot tub felt cool. The sauna... read more

Reviewed October 26, 2017
Grand Cayman
One of the Best

This real is one of those perfect Spas! The staff, as with most Ritz Carlton staff are just... read more

Reviewed April 27, 2017
England, United Kingdom
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Traveller Overview
  • Excellent76%
  • Very good13%
  • Average9%
  • Poor2%
  • Terrible0%
26 Oct 2017
“Beautiful Spa in the basement”
27 Apr 2017
“One of the Best”
Discover a delightful and unexpected oasis of tranquility and beauty in the heart of Moscow at The Ritz-Carlton Spa. Experience a sense of Russian culture, legendary service and relaxing Spa therapies that will revitalize your senses and restore...more
Closed Now
Hours Today: 6:30 a.m. - 12:00 a.m.
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Tverskaya Street 3 | The Ritz-Carlton Hotel, Moscow 125009, Russia
Boulevard Ring
+7 495 642-70-52
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Reviews (43)
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1 - 10 of 19 reviews
Reviewed October 26, 2017

Lovely looking pool, but the water felt too cold to enter. Even the hot tub felt cool. The sauna was okay in the general area for mixed, but fortunately there was a separate sauna and steam room for women only. The relaxation rooms again both...More

Date of experience: October 2017
1  Thank Grownup56
Reviewed April 27, 2017

This real is one of those perfect Spas! The staff, as with most Ritz Carlton staff are just perfect, always welcoming and always helpful. This is an Espa with a full range of beauty services. Language is no barrier. The Pool is quite perfect. Restful,...More

Date of experience: April 2017
3  Thank Newyorklondonparis
Reviewed December 29, 2016 via mobile

We had multiple services. Massage, waxing and manicures. Everything was arranged quickly and efficiently. Sue gave a Balinese massage with stones that was so amazing the rest of the group followed with the same service. There was a great lounge area that allowed interaction with...More

Date of experience: December 2016
Thank Wendy C
Ritz-Carlton_Moscow, Director of Quality & Social Media at The Ritz-Carlton Spa, responded to this reviewResponded December 30, 2016

Dear Ms. Wendy, Warm Welcome from The Ritz-Carton, Moscow! Let me please thank you for such a positive review! I do hope you will find a time to visit The Ritz-Carlton, SPA again! Have a wonderful day! Best Regards, Yana Matorina Director of Quality &...More

Reviewed July 31, 2016 via mobile

High level spa with quality service from The entrance. Nice environment where to relax and have your privacy too. I will come back for sure to my next visit to ritz Moscow.

Date of experience: January 2016
Thank Redmonster52
Bernd K, General Manager at The Ritz-Carlton Spa, responded to this reviewResponded August 5, 2016

Dear Guest, Thank you very much for your nice review of our SPA-center! I do hope that you will find a chance to visit The Ritz-Carlton SPA again! Wishing you a wonderful evening! Bernd Kuhlen, General Manager

Reviewed April 10, 2016 via mobile

This is a very poor copy of ESPA across the world. During the day area is overlooked from the street via ceiling and full of day light. Fire place is never lit and just candles standing on it and yet again not lit. Jacuzzi has...More

Date of experience: March 2016
Thank lartma
Mark N, General Manager at The Ritz-Carlton Spa, responded to this reviewResponded April 13, 2016

Dear Guest, Thank you for your comments. We regret that your spa experience was below your expectations. Please note that The Ritz-Carlton Spa in Moscow offers services in compliance with global spa policies that are universal for all Ritz-Carlton properties. At the same time according...More

Reviewed February 23, 2016 via mobile

Best Spa ever. When you get such good services and such a cool place , you don't think about the price . Everybody is pro . Good massage . Good pool and sauna and jaccuzi . It worth it .. Specially with such a beautiful...More

Date of experience: February 2016
Thank Sylvester R
Reviewed January 26, 2016

I was staying in the InterContinental hotel on Tverskaya in January and their spa, Five Spa, was closed for renovation so I came to the Ritz-Carlton instead. The spa here is just fantastic! The service was excellent and the facilities are really great. The pool...More

Date of experience: January 2016
Thank john-woods101
Reviewed May 27, 2015

Our last visit was the second time we did a couples massage here. My first massage therapist was ok, my second one was great. However, my wife had two below-average massages. The ladies at the front desk are very helpful and pleasant to interact with....More

Date of experience: May 2015
Thank TRVLbar
Mark N, General Manager at The Ritz-Carlton Spa, responded to this reviewResponded May 31, 2015

Dear Guest, Thank you very much for choosing us and for your comments. We look forward to your next visit and will do our best to make it truly relaxing. Kindest regards, Mark Neukomm General Manager The Ritz-Carlton, Moscow

Reviewed October 4, 2012

Hi, everyone! I agree with all comments left on this page about this spa 100% ! Yes, it is expensive, but if you are really want to enjoy the best luxury spa, you need to visit this amazing place! I must share my experince definatly!...More

Date of experience: September 2012
7  Thank Bois S
Reviewed July 21, 2012

She was brilliant.i had a body xfoliation and a clay wrap..Devine . So relaxing,so professional .very expensive but it was a gift so I didn't pay.

Date of experience: July 2012
2  Thank MacFalkirk
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