Terminal Bersepadu Selatan
Terminal Bersepadu Selatan
2.5
Tours & experiences
Explore different ways to experience this place.
Full view
Top ways to experience Terminal Bersepadu Selatan and nearby attractions
The area
Reach out directly
Best nearby
Restaurants
408 within 5 kms
Attractions
77 within 10 kms
Contribute
Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
2.5
318 reviews
Excellent
66
Very good
72
Average
28
Poor
11
Terrible
141
Anna L
1 contribution
Jan 2020 • Solo
This is the second time I rode on prisma but it had disappointed me greatly. This second time, I expected to have a comfortable ride by buying a single seat but I was foolish to be tricked by prisma again as they simply change the bus to double seats and made me sit with partner. In addition I really hate its inconvenient small spaces and I had to sit beside a big male. The reason why I wanted a single seat is because I want my personal space. The man can simply do anything within the 10 hours ride. I'm sure that the other passengers were as greatly as disappointed as me as I can see it from their expression but none of us can voice out our disappointment. Given that this company is rated the worst, it really has to do something. You're not running business for profits solely but you should be more transparent with your customers.
Greatly affected.
Greatly affected.
Written January 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
macedonboy
Glasgow, UK185,662 contributions
Feb 2020
This bus station is one of the major hubs for intercity buses to and from Kuala Lumpur. In my opinion, it’s one of the best bus stations I’ve used, anywhere. As many reviewers have pointed out, this station really is set up like an airport terminal.
Buying a ticket is really easy. There are automated and staffed ticket counters. I only used the latter. The counter staff will bring up a list of all the buses travelling to your destination and you simply tell the staff which bus you’d to use. The choices range from a bus departing in the new 5 minutes to buses schedules for hours away. To enter the departure lounge on the lower levels, you have to use the QR code on the ticket to get through the guarded turnstiles. From there you simply go to the departure gate for your bus. The facilities in the terminal are pretty good, with plenty of places to eat or snacks for the journey.
I was using Kuala Lumpur as a base for travelling around peninsular Malaysia and used this station for cities like Ipoh, Melaka and Johor Bahru etc. Location wise the terminal is far from the centre of KL, in Bandar Tasek Selatan, in the south of the city. The Bandar Tasik Selatan LRT station connects to the bus terminal and from there and only a 5 minute walk.
Buying a ticket is really easy. There are automated and staffed ticket counters. I only used the latter. The counter staff will bring up a list of all the buses travelling to your destination and you simply tell the staff which bus you’d to use. The choices range from a bus departing in the new 5 minutes to buses schedules for hours away. To enter the departure lounge on the lower levels, you have to use the QR code on the ticket to get through the guarded turnstiles. From there you simply go to the departure gate for your bus. The facilities in the terminal are pretty good, with plenty of places to eat or snacks for the journey.
I was using Kuala Lumpur as a base for travelling around peninsular Malaysia and used this station for cities like Ipoh, Melaka and Johor Bahru etc. Location wise the terminal is far from the centre of KL, in Bandar Tasek Selatan, in the south of the city. The Bandar Tasik Selatan LRT station connects to the bus terminal and from there and only a 5 minute walk.
Written February 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elin
Handen, Sweden3 contributions
Feb 2020 • Friends
Lost my bus ticket and went to the ticket counter to ask if they could print a new one, since they had my name in the booking. The woman at the ticket counter told me to go to another counter, went there and she said I should go back to where I came from. No one really seemed to know who was supposed to do what. Ended up going to the ticket counter to buy a new ticket, and the woman at that ticket counter just laughed me in my face and spoke to me in Malay, which I didn’t understand what she said, and then she and her colleagues laughed even more. And then the bus was delayed. Not a great experience.
Written February 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DayTrip03975448367
1 contribution
Aug 2023 • Solo
The Primas Exp Bus will offer you the most insufferable experience should you choose them. Not only they are not puncture, the bus also in such a low condition added with such a terrible conduct from the driver and the company itself. Some of the bus seats are broken, you simply can't lean back on the seat since it will completely fell all the way and will ruin the experience of the person unclucky enough to sit behind you. The air conditioners are completely random. Half of them feels fine, half of them will only feel air blowing. The driver or the company failed to service their own transport and resulting the thermostat to always be in high temperature due to the water leaking in the engine. The passengers had to wait 4 hours in the middle of nowhere at 3.a.m no less simply because the stupidity of others.The driver for this bus and even the company itself should outright be fined for their misdemeanor. Imagine the passengers family and relative waiting for their cherised ones to arrived at the terminal only to be waiting for several hours more since their loved ones is still stuck on the side of the highway. Based on the title, TBS shouldn't allowed this such a horrifying quality of transportation doing services in their venue. TBS deserved the blame for this completely insufferable passenger bus company. At first, they are too lazy to service their transport and delaying until several hours, what's going to happen next ? Must TBS wait until Prisma Exp Bus drive their transport down a cliff before TBS ban them? Never Ever use Prisma Exp Bus.
Written September 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
216spring
Udon Thani, Thailand770 contributions
Jul 2022 • Couples
29-07-2022 noon departure.
The bus going to Malacca Leaves from the KL BTS bus terminal which directly accessible from the train station. This very modern bus station has the facilities you could wish. Very clean very functional, designed like an airport.
The bus left on time but due to construction works on the highway we were delayed by 35 minutes.
When you reach Melaka bus station, should need a taxi go outside to the taxi counter (not at the main entrance side ) where for a flat ride rate you can proceed to your destination.
The bus going to Malacca Leaves from the KL BTS bus terminal which directly accessible from the train station. This very modern bus station has the facilities you could wish. Very clean very functional, designed like an airport.
The bus left on time but due to construction works on the highway we were delayed by 35 minutes.
When you reach Melaka bus station, should need a taxi go outside to the taxi counter (not at the main entrance side ) where for a flat ride rate you can proceed to your destination.
Written August 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kina
Johor Bahru, Malaysia1 contribution
Oct 2020 • Family
Have to wait for an hour because they want to wait until the bus is full. They sell tickets every half an hour and then just let us wait until they can make sure the bus is full. They told us to sit wherever we want. So what's the point of buying the ticket with seat number???? Will not use their service again!!!
Written October 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chonkyfluff
5 contributions
Aug 2020
I booked KPB express from penang to kl sentral but the driver force us to go down at kajang bus terminal. Halfway on the road, he asked who was going to kl sentral and me and friend say we were going to kl sentral but when we checked waze he was going further from kl sentral so we asked the driver if he was stopping at kl sentral. The driver had the AUDACITY TO YELLED AT US , he shouted at us why we never tell him to stop at kl sentral but we clearly said that we were going to kl sentral and even booked ticket to kl sentral. If we didn't want to go kl sentral we would've book another bus, if we had book to kl sentral then he should be sending us to kl sentral. Worst experience sitting in this bus. Driver was crazy and started yelling at us and said it was our fault wtf. We had to go down at kajang bus terminal where the place was quite creepy for two girls. NEVER SIT this bus or bus number PPB 1815 or you will regret it. I was traumatized after sitting that bus. He even insulted us for not understanding bahasa Malaysia. Maybe there was some miscommunication somewhere but what pissed me off was the freaking drivers' attitude, he didn't have to yell at us, there was no need for that and that is why I'm pissed and wrote this review. He didn't do his work diligently and treated his passengers rudely.
Written August 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mochong
2 contributions
Jul 2023 • Friends
This is a journey from Larkin to KL, 1215 bus.
The bus driver picked up a passenger right away out of Larkin terminal which I suspect he is an invisible passenger for the driver to earn side income?
This isn’t the main point. Because I am glad that the driver can earn some extra, if my theory is correct. It has nothing to do with me.
However, the driver stops at two spots within Johor when everyone is so eager to reach the destination ASAP.
The second stop is at a Yong Peng sourvenir shop, another bonus for the bus driver? Please la~ we really don’t need to break and have meal since the bus is departing at 1215… I believe the income is driver is very humble until they need to find all the chances to earn extra. However this sort of activities totally reduce the satisfaction as a passenger.
As a customer, can we appeal to the consumer right associations to regulate the service providers to state their route with all the details as where and how many stops along the trip?
The bus driver picked up a passenger right away out of Larkin terminal which I suspect he is an invisible passenger for the driver to earn side income?
This isn’t the main point. Because I am glad that the driver can earn some extra, if my theory is correct. It has nothing to do with me.
However, the driver stops at two spots within Johor when everyone is so eager to reach the destination ASAP.
The second stop is at a Yong Peng sourvenir shop, another bonus for the bus driver? Please la~ we really don’t need to break and have meal since the bus is departing at 1215… I believe the income is driver is very humble until they need to find all the chances to earn extra. However this sort of activities totally reduce the satisfaction as a passenger.
As a customer, can we appeal to the consumer right associations to regulate the service providers to state their route with all the details as where and how many stops along the trip?
Written July 2, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RaviLavania
Singapore, Singapore4 contributions
Feb 2024 • Family
I Booked ticket from Easybook app with company The One Travel and Tours .Booking was seamless and initially I was skeptical for service as many Negative reviews .
In my travel ,all was best ,operator informed me on what’s app one day before with all details and driver was too friendly.Also bus seats were comfortable and broad.
All negative reviews were of before 2020 and I think Operator - The One Travel and Tours improved a lot and currently one of best.
In my travel ,all was best ,operator informed me on what’s app one day before with all details and driver was too friendly.Also bus seats were comfortable and broad.
All negative reviews were of before 2020 and I think Operator - The One Travel and Tours improved a lot and currently one of best.
Written March 25, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anger n felt checked Singaporean
3 contributions
Aug 2023 • Couples
Today 26/08/2023. We booked 2 seats from melaka sentral to Muar via mayang sri bus to leave at 12.15 pm.
Till 1.25 pm..still no news of delay bus coming.
No refund as we decided to take a taxi down for our mtg.
Till 1.25 pm..still no news of delay bus coming.
No refund as we decided to take a taxi down for our mtg.
Written August 26, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi! Could someone tell me which buses are recommended to Ipoh and to Melaka from this bus terminal? I want to travel and return during the day. Also, any suggested online sites to buy the tickets in advance?
Written April 21, 2019
The Mayang Sari 30 seater , Transnasional Club30 & Odyssey buses are 2 + 1 seat configuration & more comfortable than the rest for KL《=》 Malacca bus route...
The rest are ok too but 2 + 2 seat configuration is a bit tighter at the sides.
No particular preferences but my last trip was a happy trip with Mayang
For KL 《=》 Ipoh route , i avoid Express Kesatuan & Plusliner.
Plusliner seats are a bit tight even though i'm just average in height & average in weight.. but service still good..
I normally use easybook with bus bookings..
Cheers
Scooby
Written April 22, 2019
If we forgot to bring our online printed tickets, do there have printing place or can they print back for us?
Written February 4, 2019
At TBS , there is a Counter that prints the actual ticket if you show them your online ticket screenshot.
I did it many times & nobody at TBS asked me to find a place to print an e-ticket.
Approach the Customer Service Counter at TBS & ask them which is the counter to get an actual TBS Bus ticket from e-ticket.
Show them your E-ticket.
My online ticket was normally from easybook or busonlineticket ..
Cheers
Scooby
Written February 5, 2019
minh48
Pinole, California
Which bus is best from kL to Penang and station in pavilion shopping mall
Written January 8, 2019
Prebook an Aeroline Bus Ticket from Corus Hotel in KLCC to Queensbay Mall in Penang..
Take a monorail from Bukit Bintang Monorail Station located at the side of Lot10 Shopping Mall , to Bukit Nanas Monorail Station..
Alight & cross the bridge to Dang Wangi LRT Station located underground.
Take the LRT & alight at KLCC LRT Station...
Exit & walk past Avenue K Mall to Aeroline's office at Corus Hotel.
1 early morning & 1 late afternoon bus to Queensbay Mall in Penang..
Written January 8, 2019
Both also have. ERL also available from TBS. It is well connected.
Written October 12, 2018
You can take lrt to Hang Tuah Station and exchange with Monorail to Bukit Bintang.
Written July 31, 2018
You can check the timings on Easybook website for any particular day.
Written October 6, 2017
Suhaila K
Kuala Lumpur, Malaysia
is there any bus service to klia 2 around 3am and what is the parking fees for one day.
Written March 24, 2017
Jetbus departs TBS , from 3am to 11pm to KLIA & KLIA2..
No idea about parking fees..
Cheers
Written March 24, 2017
Hi, may I know if I can get 4G sim card here? I mainly needed it for maps & navigation purposes. Thanks!
Written March 12, 2017
Hi, may I know if I can get 4G sim card here? I mainly needed it for maps & navigation purposes. Thanks!
Written March 12, 2017
Showing results 1-10 of 12
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing