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For a graduation gift for my daughter, I attempted to make reservations three times, calling the spa number. Since I wanted to make specific arrangements, I found the on-line reservation system cumbersome to use. It looks like a lovely spa but when your calls are...More
Tiffany M, Manager at Spa Walden, responded to this reviewResponded 3 September 2016
Please accept my sincere apology. I can appreciate how frustrating this situation has been for you. I thank you very much for bringing it to our attention. It will help us to improve our operations and services for our guests. I would be more...More
Spa Walden is hyped as a super-spa. It's a beautiful place but the services are ordinary enough not to be worth the cost ... which is about double the competition. Mani-Pedi's and 60 minute massages are about $200 (each). While swanky, neither my wife nor...More
This is the first time I have had a salon pedicure and manicure. The woman who did the services was great and my polish looks terrific - but so it does pretty much every where else i have gone! For the extravagant pricing, it is...More
We spent time in the couples spa suite during a recent visit. We had 45 minutes alone in the suite before our 60 minute massages as well as 30 minutes afterwards. The space was perfect for special time together - steam shower, hot tub, robes,...More
I made an appointment for a pedicure and manicure. The service provider was perfectly nice and friendly. To begin, bathroom was dirty. Nothing smelled good. You know when you go to a salon and you love the scents? That never happened. Nothing was special about...More