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Elizabeth Arden Red Door Spa

Pentagon Row, 1101 South Joyce Street, Arlington, VA 22022
+1 703-373-5888
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Review Highlights
Disappointing experience. Won't go back.

Customer service is lacking; talent of hair stylists is inconsistent and very overpriced. I have... read more

Reviewed May 11, 2018
jrandles37
,
Washington DC, District of Columbia
Aaaahhh...!

I have been wanting to try a Red Door Spa experience for years but every location I was interested... read more

Reviewed December 1, 2017
Zhenyfehr
,
Washington DC, District of Columbia
via mobile
Read all 12 reviews
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Overview
  • Excellent25%
  • Very good8%
  • Average34%
  • Poor0%
  • Terrible33%
1 Dec 2017
“Aaaahhh...!”
11 May 2018
“Disappointing experience. Won't go back.”
LOCATION
Pentagon Row, 1101 South Joyce Street, Arlington, VA 22022
CONTACT
Website
+1 703-373-5888
Write a ReviewReviews (12)
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1 - 10 of 12 reviews

Reviewed May 11, 2018

Customer service is lacking; talent of hair stylists is inconsistent and very overpriced. I have straight hair, a simple cut -- all I asked for was a trim in general and cleaning up of face-framing layers. The stylist was awkward and seemed confused by what...More

Thank jrandles37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 1, 2017 via mobile

I have been wanting to try a Red Door Spa experience for years but every location I was interested in only got so-so rating. I will say, no one has topped Katie at The Apothecary at Easton, but since I wanted a massage in the...More

1  Thank Zhenyfehr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 11, 2017

Each time I've been here for a service I've had to wait because they've overbooked or are running late. Last time the technician was running late and then since it was at the end of the day and they were closing I had to leave...More

Thank Andrews_Mommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed November 14, 2016 via mobile

I went to red door spa yesterday and my technician was great!! Very delicate:) however my sister join me with my niece of 11 months in order to wait for me because it was cold outside. Suddenly, the manager came and ask my sister to...More

5  Thank Natacha D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 9, 2016

I have only booked my reservation. The Red Door Spa at Pentagon Row has quite a few negative reviews online. I booked service for my sister's birthday weekend for my sister, my mom and myself. I spoke to Jahanna who was extremely pleasant, knowledgeable and...More

Thank angela h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 29, 2016 via mobile

Red door at pentagon row is my goto for wax and facial. Chao is great and helpful for facials. She doesn't push her products but gives great recommendations. I like location and can usually find street parking. It's really convenient and the people are great.

Thank Sara_sakflva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 9, 2016

Called for a male manicure appointment. Questioned thouroughly by a rude receptionist which lectured me that she is following company procedures and as if my privacy is incosequentiol. Its a manicure for God's sake not brain surgery. Asked me to show up 15 minutes ahead...More

1  Thank Alex S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 3, 2016

I only go to RedDoor Pentagon Row to get my mani-pedi. I highly recommend Wendy and Alice-both ladies are great. Wendy has more than 10 year doing nails, and I can assure you she will throughly pick your cuticles. Not only that, she is also...More

Thank KYFG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 26, 2015

My review is for a pedicure and gel manicure. I received a gift card to come here. I've been to many spas in my life and Red Door has to be the worst. Normally when I get pedicures, especially pricey ones, there is a comfortable...More

4  Thank Desiree L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 12, 2014

My Fiance got me a men's facial massage and it was great. The lady was very nice and I enjoyed the serenity there. I would definitely recommend this to wives/girlfriends/partners that want to get their man something to soften up their face.

Thank Roger B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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