Spa Baan Suerte
Spa Baan Suerte
5
9:00 AM - 6:00 PM
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 4:00 PM
About
Tucked into one of Roatan's most beautiful gardens, Spa Baan Suerte is a peaceful sanctuary, truly a tropical paradise.Replenish your soul in this tranquil Caribbean setting where the naturally restorative power of the islands allows you to bring your life into balance.Swim, snorkel, kayak, wander a sandy beach or do absolutely nothing at all. Just let go and allow us to pamper you with our exquisite treatments and exceptional service.
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  • Dorit D
    4 contributions
    5.0 of 5 bubbles
    Pampered
    I came here with 3 friends per recommendation of one of them who has been here twice already. I was pampered like never before! I had the Executive package (marine-zyme facial and a 90 min deep tissue massage) and added a body scrub. Kathy was fabulous. I normally get monthly facials and massages in the US and this experience was better. Very professional. Clean. Relaxing setting. Mimosas and water as you like. The relaxing music was stuck on the same song but I told Mariela and she said she will fix it for the next customer. Would absolutely come back.
    Every time a guests provides feedback we do try to address possible issues immediately, and we truly appreciate it when these are brought us to us timely with the right approach. Thank you sincerely for your thoughtful review as well as for taking your friend up on the recommendation about Spa Baan Suerte. Come back this year!
    Written April 25, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited December 2023
    Travelled with friends
    Written December 15, 2023
  • Kelli S
    2 contributions
    5.0 of 5 bubbles
    Spa Day for 6 family members- Mariela is wonderful!
    During a recent family vacation, 6 of our family members went to the spa. We received massages, facials, body wraps and all of us really enjoyed our experience. All the services were great. Mariela, the manager of the spa is lovely and wonderful to work with. I scheduled the day with her a few weeks in advance. We had a rental car on the island and we got very lost on the way arriving about 30 minutes late to our appointments. Mariela was very gracious and wonderful, working us all in for everything we had scheduled. If you are driving yourself, just be aware that there is no sign marking where to turn off the main road making the spa very difficult to find on your own. Would absolutely recommend and go back to again
    Dear Keli, It was great communication with you booking your family at Spa Baan Suerte. Thank you for such an amazing and motivating review. We hope to have you again. At the moment, this side of Roatan is ongoing road construction making some businesses a bit of a hassle to find. Happy to know that your spa experience went as expected.
    Written April 25, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited December 2023
    Travelled with family
    Written January 8, 2024
  • Sasha B
    4 contributions
    5.0 of 5 bubbles
    Lovely Jungle Oasis Spa
    The location itself offers a beautiful jungle oasis and the staff are friendly and want you to stay however long you would like in their pool, at their beach, etc. So you're getting multiple benefits for your money. We did a 90 minute combo massage and facial and it was lovely. I came in with extreme pain in my right shoulder and neck that has now completely disappeared. That is not to say I wasn't in some pain after because of muscle soreness, but it was overall incredible worth it.
    So good to know that you actually walked out of Spa Baan Suerte completely renewed and rejuvenated. Thank you for taking the time to share your experience with the world and for such a great review!
    Written April 25, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited January 2024
    Travelled with family
    Written January 10, 2024
  • Michelle R
    53 contributions
    5.0 of 5 bubbles
    Absolutely visit Spa Baan Suerte!
    My colleague and I spent the most amazing day at Spa Baan Suerte! We did the All About Me package and were so impressed with all the services. We also spent the first part of the morning lounging at the pool which had sort of a hidden tropical jungle vibe, drinking mimosas and mint infused water. Mariela had outstanding customer service and continued to check on us before our services. After, we walked down to the beach and ate at the beach grill next to the spa property before heading out for the day. Cannot recommend highly enough :)
    Appreciate your review and thank you for recommending Spa Baan Suerte. Please know that our customer service is 100% an honest one!
    Written April 25, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited February 2024
    Travelled on business
    Written February 16, 2024
  • melissaleebeck
    Troy, Illinois33 contributions
    5.0 of 5 bubbles
    couples massage
    We did a 2 hour couples massage at Spa Baan Suerte with pickup from our hotel in West Bay. We had a lovely time. We hung out in the pool for about 45 minutes while we waited for our massages. Before we got in the room, they had us fill out a survey of what our goals were and what sort of pressure we wanted. We both agreed that the massages we asked for were exactly what we got. We were both 100% satisified. The owner is very friendly and the workers were very kind and accommodating. Great job- highly recommend!
    Thank you for motivating us to continue delivering an outstanding and honest customer service. Our team of knowledgeable and experienced therapists do make us proud! We look forward to having you again.
    Written April 25, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited March 2024
    Travelled as a couple
    Written April 3, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles229 reviews
Excellent
204
Very good
16
Average
6
Poor
0
Terrible
3

Henriette B
Austin, TX49 contributions
5.0 of 5 bubbles
Dec 2022 • Couples
Lovely and serene setting. The hostess was very welcoming and accommodating with water and mimosas. We sat in pool area in a double lounger prior to our appointment. The 90 minute massages were tailored to our needs. Very professional masseuses. Highly recommend for a break from diving and snorkeling. PS: Don’t forget to try the hot tub.
Written January 4, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ultimate pampering and relaxation is our aim, glad to know that you left feeling rejuvenated. Thank you for choosing Spa Baan Suerte!
Written April 25, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

TheresaVib
Brooklyn, NY8 contributions
5.0 of 5 bubbles
Mar 2020
This is one of the most special places Ive ever been. I live and work in NYC so getting out of town to relax is very important to me. I make it a priority to get massages on almost all of my non-work travels. This is easily one of the top spa/massage places Ive been globally. Number one, because of the service. Mariela has that place running is great form. Amazing facilities and customer service. The environment is incredibly special. Its nestled in a little jungle like setting and they have a pool and hot tub to use before or after services. It's definitely got an eco-tourism vibe which I loved and felt like you were getting the best local experiences you could. We have been twice now on two return trips. We will definitely travel back again and definitely reach out to Mariela to schedule us whatever she recommends. she's the best, highly recommend this place!
Written March 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Theresa, Thank you for your lovely review and for recommending us abroad. It has been a pleasure to assist you and Jordy every time you've visited. We look forward to catering to all returning and future guests. Come back soon!
Written August 16, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kelli S
2 contributions
5.0 of 5 bubbles
Dec 2023 • Family
During a recent family vacation, 6 of our family members went to the spa. We received massages, facials, body wraps and all of us really enjoyed our experience. All the services were great. Mariela, the manager of the spa is lovely and wonderful to work with. I scheduled the day with her a few weeks in advance. We had a rental car on the island and we got very lost on the way arriving about 30 minutes late to our appointments. Mariela was very gracious and wonderful, working us all in for everything we had scheduled. If you are driving yourself, just be aware that there is no sign marking where to turn off the main road making the spa very difficult to find on your own. Would absolutely recommend and go back to again
Written January 8, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Keli, It was great communication with you booking your family at Spa Baan Suerte. Thank you for such an amazing and motivating review. We hope to have you again. At the moment, this side of Roatan is ongoing road construction making some businesses a bit of a hassle to find. Happy to know that your spa experience went as expected.
Written April 25, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Michelle R
53 contributions
5.0 of 5 bubbles
Feb 2024 • Business
My colleague and I spent the most amazing day at Spa Baan Suerte! We did the All About Me package and were so impressed with all the services. We also spent the first part of the morning lounging at the pool which had sort of a hidden tropical jungle vibe, drinking mimosas and mint infused water. Mariela had outstanding customer service and continued to check on us before our services. After, we walked down to the beach and ate at the beach grill next to the spa property before heading out for the day. Cannot recommend highly enough :)
Written February 16, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Appreciate your review and thank you for recommending Spa Baan Suerte. Please know that our customer service is 100% an honest one!
Written April 25, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

melissaleebeck
Troy, IL33 contributions
5.0 of 5 bubbles
Mar 2024 • Couples
We did a 2 hour couples massage at Spa Baan Suerte with pickup from our hotel in West Bay. We had a lovely time. We hung out in the pool for about 45 minutes while we waited for our massages. Before we got in the room, they had us fill out a survey of what our goals were and what sort of pressure we wanted. We both agreed that the massages we asked for were exactly what we got. We were both 100% satisified. The owner is very friendly and the workers were very kind and accommodating. Great job- highly recommend!
Written April 3, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for motivating us to continue delivering an outstanding and honest customer service. Our team of knowledgeable and experienced therapists do make us proud! We look forward to having you again.
Written April 25, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Eryn Z
Dallas, TX4 contributions
5.0 of 5 bubbles
Apr 2023
Prepare to lose track of the outside world and relax in an unhurried oasis with unique surroundings. This jungle oasis is a relaxation paradise with beach access which you will find difficult to replicate anywhere else. My husband and I spent the day at Baan Suerte and left feeling relaxed, refreshed, and eager to return. Mariela and her team are professional, courteous, and ready to make all your spa dreams come true. We cannot wait to visit again!
Written April 13, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We look forward to having you on your next visit to Roatan. Thank you for choosing Spa Baan Suerte!
Written April 25, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dorit D
4 contributions
5.0 of 5 bubbles
Dec 2023 • Friends
I came here with 3 friends per recommendation of one of them who has been here twice already. I was pampered like never before! I had the Executive package (marine-zyme facial and a 90 min deep tissue massage) and added a body scrub. Kathy was fabulous. I normally get monthly facials and massages in the US and this experience was better. Very professional. Clean. Relaxing setting. Mimosas and water as you like. The relaxing music was stuck on the same song but I told Mariela and she said she will fix it for the next customer. Would absolutely come back.
Written December 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Every time a guests provides feedback we do try to address possible issues immediately, and we truly appreciate it when these are brought us to us timely with the right approach. Thank you sincerely for your thoughtful review as well as for taking your friend up on the recommendation about Spa Baan Suerte. Come back this year!
Written April 25, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Karen S.
South Jordan, UT20 contributions
5.0 of 5 bubbles
Mar 2023 • Solo
I had a nice spa day. I believe Stephanie did my spa package. She was excellent. Loved the little treatment room/house. It was a relaxing atmosphere and the service was top notch. They even arranged a driver for me to and from my resort.
Written March 27, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are glad to know that your experience at Spa Baan Suerte went as expected. Heal. Escape. Pamper.
Written April 25, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

George Debbie C
Vicksburg, MS1 contribution
5.0 of 5 bubbles
Oct 2013 • Couples
My wife and I were visiting Roatan with Carnival Cruise Lines. My wife was nervous about this excursion since I booked it directly with Baan Suerte and not through the cruise line. The driver was prompt and very friendly and informative. We arrived and hour early and he was waiting for us. We had a facial, body wrap deep tissue massage and pedicure. All of the aforementioned were a first for me but my wife is a spa regular and has had many treatments and massages in the past. She rated the experience her best ever. I usually play golf but since it was our 35th anniversary I wanted to treat her to something she would enjoy and do it together. I was thinking the expeience would be something I would tolerate but as long as she enjoyed it and was happy I would be happy. The truth is I was blown away! Blown away by the staff and the whole experience. I would highly recommend.
Written October 22, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for the great trip advisor review. I am pleased that the Spa Baan Suerte experience blow away your expectations. My staff will be happy to pamper you guys on your next trip to Roatan. Have a great day! Kindly Gina Monterroso General Manager
Written April 17, 2014
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

CastilloNE1974
Omaha, NE84 contributions
5.0 of 5 bubbles
Mar 2017 • Couples
On a recent cruise stop to Roatan we pre-booked a couples massage to Baan Suerte based on Trip Advisor reviews.

I pre-booked through the website (via PayPal) and paid my entire balance via credit card prior to our arrival. I didn't want the hassle of paying the balance in cash when we were done. We had to pay a credit card service fee, but it was well worth it in our minds. Communication regarding our reservation and payment was always prompt and courteous.

The spa arranged for a transportation company to pick us up at the pier for the short 15 minute ride to the spa. This is a courtesy the spa offers to make transportation easier. It is not included in the cost of your treatment and is payable directly to the driver. The cost was $15 a person, and in our view, well worth it. The driver was waiting for us right outside the pier taxi gate (short walk) with a sign. The vehicle was air conditioned, well maintained and the driver was super friendly. The spa coordinated the pick up time so the taxi was waiting for us when we were ready to depart the spa. I'm sure we probably could have found cheaper transportation, but in our view the hassle wasn't worth it. This was money well spent.

Once arriving at the spa we were promptly greeted, taken to the reception desk and offered a cold drink. A short conversation occurred to confirm our treatments and then we were escorted to a bungalow for our couples massage.

Our bungalow had a treatment area and a separated area for the restroom and shower. The area had a great spa vibe - incense, dim lighting and light spa music. It was very relaxing. The massage therapists were excellent and didn't waste any time during our treatment. We felt like we got an excellent value. Be prepared, they didn't speak much English, but they were very friendly and courteous. This was never an issue because there wasn't a need for a lot of communication.

A member of our party didn't get any spa services, but tagged along for the ride. The spa allowed him to use their loungers, pool, kayaks and dock while he waited for us. He had plenty to do while he waited. The beach is just a short stroll down a pathway from the main reception area -- about 2 minutes away.

After our services, we tipped our massage therapists and thanked the front desk. She recommended a couple of lunch spots up the beach and had the grounds keeper put the kayaks on the beach for our use. She also confirmed our pick up time with the taxi driver.

If we had one suggested improvement, it would be the pool. The color of the water looked a bit off during our visit so we didn't get in, but other than that, our experience was excellent. We have been to Roatan a couple of times on cruises stops and this is by far the best excursion we have done. If you are looking for a relaxing day, this is your place.
Written June 16, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Spa Baan Suerte - All You Need to Know BEFORE You Go (2024)

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