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Rainbow Tours Sri Lanka

#3 of 72 Tours in Kandy
Certificate of Excellence
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Address: Kandy 20000, Sri Lanka
Phone Number:
+94 77 147 3127
Website
Description:

A privately owned, family run domestic tourism agency offering cultural...

A privately owned, family run domestic tourism agency offering cultural round island tours and sightseeing Day Tours in and around Kandy. We are an experienced team actively involved in local and international tourism for over 30 years. Our safe, Tourist Board registered drivers/general guides have good spoken English and are family friendly. We offer an efficient service that is highly recommended on many forums.

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TripAdvisor Reviewer Highlights

Read all 154 reviews
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  • 135
    Excellent
  • 6
    Very good
  • 1
    Average
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    Poor
  • 3
    Terrible
Amazing Trip with Rainbow Tours

I discovered Rainbow Tours through Trip Advisor. While I had booked all of my hotels, I was looking for a driver for our 10 day itinerary through Sri Lanka. Communicating with the... read more

Reviewed 1 week ago
Martin964590T
,
Toronto, Canada
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154 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Toronto, Canada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I discovered Rainbow Tours through Trip Advisor. While I had booked all of my hotels, I was looking for a driver for our 10 day itinerary through Sri Lanka. Communicating with the Rainbow Tours team was professional, friendly and efficient - they offered advice on our itinerary and were happy to provide input on things to do along the way.... More 

Helpful?
Thank Martin964590T
Rainbow-Tours-SLanka, Owner at Rainbow Tours Sri Lanka, responded to this review

Your kind and supportive comments are very much appreciated and help to maintain our leading profile on this forum. It was a pleasure looking after you and your family on your recent visit - and fortunate too that we had spare driver capacity due to a late cancellation, as we normally restrict "driver only" services to the low season months.... More 

2 reviews
Reviewed 4 weeks ago

We came across this company whilst researching on Trip Advisor and were not disappointed. Our initial inquiry about organizing a bespoke itinerary was addressed promptly and great attention was devoted to providing exactly what we asked for. The payment procedure was exceptionally easy and secure and the overall organisation and efficiency both prior to our arrival, and throughout our stay... More 

Helpful?
Thank Naomi D
Rainbow-Tours-SLanka, Owner at Rainbow Tours Sri Lanka, responded to this review

It was a great pleasure hosting you both on your cultural round island tour and catching up in person over a "cuppa" at the Rainbow Tours B&B in Kandy! Glad to hear that our many years expertise in local tourism ensured that your visit was problem free, so that you could relax and really enjoy the experience. Tilak's enthusiasm for... More 

Dubai, United Arab Emirates
1 review
Reviewed 4 weeks ago

My friend and I had the most fabulous time in Sri Lanka with this being the case due to Rainbow Tours. We had been recommended the tour company from friends and we most certainly were not disappointed. Communication was efficient from the start from organising our itinerary to making easy payments via Western Union. Tilak, our driver, was fantastic, making... More 

Helpful?
Thank rachelbaalham
Rainbow-Tours-SLanka, Owner at Rainbow Tours Sri Lanka, responded to this review

After many years experience as a tour operator, we are now really pleased to be getting ever more "returning" and "recommended" clients such as yourself. There can be no greater sign of confidence in our services :) Delighted that you both enjoyed your round island tour with us and that all arrangements worked well for you - including your "brilliant"... More 

Washington, District of Columbia, United States
Level Contributor
30 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 11 April 2017 via mobile

It's been 3 years since our tour with Wasantha and rainbow tours. We've traveled the world. but 3 years later we are still in touch with wasantha... and would go back in a heart beat. you can't beat this tour or this company! wasantha is great with kids and loves his country and culture. impeccable English and still running the... More 

Helpful?
1 Thank Ray W
Rainbow-Tours-SLanka, Owner at Rainbow Tours Sri Lanka, responded to this review

So much appreciate your ongoing support for Rainbow Tours - more than welcome to come and see us again anytime with even more adventures on this magical isle promised for next time :) The Rainbow Tours team More 

Boston, United Kingdom
Level Contributor
3 reviews
Reviewed 6 April 2017

We didn't want an off the shelf tour and Rainbow Tours gave us exactly what we wanted. The organisation and ommunication were great with good advice from start to finish. The transfer by Western Union was easy to do and if you prefer bank transfer this is also offered. Our driver Tilak knew the roads well and helped us with... More 

Helpful?
Thank SandJ33
Rainbow-Tours-SLanka, Owner at Rainbow Tours Sri Lanka, responded to this review

Many thanks for your kind support and recommendation! Tilak much enjoyed working with you and he certainly does offer a lot more than the average driver/guide, being quite a local celebrity as a child prodigy Fire dancer and Shaman/Healer. He has also led Sri Lankan dance troupes around the world, which has given him a valuable international perspective. Good to... More 

Warwickshire, United Kingdom
Level Contributor
15 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 2 April 2017

My husband and I have just returned from a week long break in Sri Lanka. I am 5 months pregnant with our first child, so we are keen to have a last trip somewhere beautiful and far flung, before he arrives! Rainbow Tours was recommended by a friend in the UK, and we are so glad we arranged our trip... More 

Helpful?
Thank Laura V
Rainbow-Tours-SLanka, Owner at Rainbow Tours Sri Lanka, responded to this review

Always a pleasure working with recommendations - and after 30+ years in the tour operating business, we have between us built up a large and supportive international clientele that keeps us busy! Glad to hear that our tour and hotel suggestions suited you without tiring you and we hope you'll bring the baby back to the Paradise isle now that... More 

Fortrose, United Kingdom
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 24 March 2017

Have just returned from a week long tour with Wasantha and the team and would recommend Rainbow Tours without hesitation. Communication & planning in advance is very efficient & flexible and all accommodation is booked for you (after enquiries about budget and being offered a couple of choices at each destination). This is very reassuring as you know you are... More 

Helpful?
Thank Joffo25
Rainbow-Tours-SLanka, Owner at Rainbow Tours Sri Lanka, responded to this review

Thanks for confirming our "5 star ranking" as an experienced tour operator - actually top of the Kandy list for over 2 years with many more excellent and high quality reviews than the competition (although, regrettably, the new TA algorithms seem to play their own illogical ranking games!). Yes, we focus on flexibility knowing well that circumstances may well change... More 

San Diego, California
2 reviews
Reviewed 23 March 2017

We enjoyed a wonderful 10 day cultural tour of the ancient capitals of Sri Lanka. The country is really diverse and beautiful: people in general are very gracious and friendly, food is diverse and delicious and what really made the trip a FANTASTIC experience was the excellent planning and service of Rainbow Tours. Planning a trip to an unknown destination... More 

Helpful?
Thank RJMtravelling
Rainbow-Tours-SLanka, Owner at Rainbow Tours Sri Lanka, responded to this review

What a delightfully supportive review that also kindly acknowledges our over 30 years experience in island tour operating - thank you so much! Yes, we are well known on many online forums for our "cultural" round island tour that we have been running for the last 15 years - even though one of our new competitors on this list advertises... More 

Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 10 March 2017

Our two weeks in Sri Lanka was made perfect thanks to Rainbow Tours. From the first email to begin planning our trip to the moment we got dropped off the whole Rainbow team were absolutely amazing in helping us plan every little detail and advising us even on parts of our trip before and after we were on tour with... More 

Helpful?
Thank Poppy K
Rainbow-Tours-SLanka, Owner at Rainbow Tours Sri Lanka, responded to this review

What a relief to have kind and supportive reviews again after the last unpleasant "aberration"! Thanks so much for your enthusiastic appreciation of our services and for confirming that they were up to our normal high standards. It was also a pleasure hosting you at the Rainbow Tours B&B in Kandy, which is becoming ever more popular with our clients.... More 

Mascot, Australia
Level Contributor
33 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
Reviewed 5 March 2017

This will be short as due to the unfriendly emails received from Peter, we have decided to use another agent, a shame because from other reviews the in country service seems to be great, but you know what they say about first impressions.

Helpful?
1 Thank CraigL_Sydney
Rainbow-Tours-SLanka, Owner at Rainbow Tours Sri Lanka, responded to this review

The downside of a top online ranking like our's is vulnerability to spiteful members of the public projecting blame rather than taking responsibility for their own behaviour. If we are at fault we always admit it, but unfortunately people quite often react unreasonably when their own ego expectations are not instantly met - and there is nothing we can about... More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Rainbow Tours Sri Lanka and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?