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Unclaimed Baggage Center

Certificate of Excellence
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Address: 509 W Willow St, Scottsboro, AL 35768-4222
Phone Number:
+1 256-259-1525
See all hours
Mon - Fri 09:00 - 18:00
Sat 08:00 - 19:00

Airline unclaimed baggage ends up here, and you can buy the lost items at...

Airline unclaimed baggage ends up here, and you can buy the lost items at bargain-basement prices.

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TripAdvisor Reviewer Highlights

Read all 1,195 reviews
Visitor rating
  • 629
  • 220
    Very good
  • 152
  • 81
  • 111
Very clean and well set up

We had seen this place on tv but didn't know where it was till we had to stop on a trip to Huntsville AL. So had 2 hours to waste and drove off the highway to see it. It is very... read more

Reviewed yesterday
Newport, Tennessee
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1,195 Reviews from our TripAdvisor Community

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Showing 1,193: English reviews
Newport, Tennessee
Level Contributor
156 reviews
41 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
Reviewed yesterday NEW

We had seen this place on tv but didn't know where it was till we had to stop on a trip to Huntsville AL. So had 2 hours to waste and drove off the highway to see it. It is very large clean well setup and sorted out. Prices are just ok and many items you can find cheaper online.... More 

Thank surfgermany
1 review
Reviewed yesterday NEW via mobile

We visited on our way to Huntsville. It was a wonderful visit staff were so friendly and helpful. My husband purchased a camera. Taylor, salesperson, helped him choose the best and took the time to answer all his questions. He went the extra mile and is a valuable asset. Will tell all my friends wished I lived closer.

Thank slnman
Palmer, Alaska
1 review
Reviewed 4 days ago NEW via mobile

This is a great store with even better deals. While shopping there Sierra F. And Michelle assisted us with our purchases. They were both very friendly and very knowledgeable in the stores operations and merchandise. Unclaimed baggage is very lucky to have both of these women work for them. Thank you and I look forward to shopping there again.

Thank bbewma
1 review
Reviewed 4 days ago NEW

Pat Gray was great she helped me purchase an item from over the phone and had it shipped to my house with no problems would highly reccommend her and unclaimed baggage.

Thank Lydia W
Burnsville, Minnesota
1 review
Reviewed 5 days ago NEW

This was my first visit to Unclaimed Baggage Center. The customer service was excellent! Every employee I encountered was friendly and helpful. At times it was busy and I had to wait for assistance but that is normal. Christofer was very helpful, knowledgeable, and friendly. He assisted me in two different departments. There were some deals to be found but... More 

Thank loadlor
Homewood, Alabama
Level Contributor
145 reviews
66 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
Reviewed 5 days ago NEW

you may just find your own stuff here. If not you certainly can find great bargains on anything folks left in their luggage. Merchandise changes weekly.

Thank TW H
1 review
Reviewed 6 days ago NEW via mobile

I was born in Scottsboro, so I've always known about this hidden gem. After years of being away, I finally got to bring my boyfriend from Saudi Arabia! We had a blast, and he couldn't believe how easy it was to find affordable shoes he loved. Shoutout to employee Magan who helped our experience be even better! 🖤🖤🖤

Thank Liz B
Nashville, Tennessee
1 review
Reviewed 1 week ago via mobile

Some friends and I recently visited the store and had a great trip! Nik and Skyler W. helped us with both sporting goods and electronics, and I ended up with a very nice iPad and some camping gear! We will definitely be back!!

Thank jrob421
2 reviews
Reviewed 1 week ago via mobile

Taylor, Ashley, Nik, and Skyler were such great help at the electronics counter. Knowledgeable and friendly we didn't have to keep consulting our phones to see which model of iPad was on display. Items are all charged and ready to test. A very pleasant place to visit.

Thank Marissa O
Lillian, Alabama
Level Contributor
38 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

Been hearing about this place for years. We were in the area and had to go see it. Just not really impressed. Basically an over priced thrift store. Store was clean and the staff was friendly however the prices were a bit much.


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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Unclaimed Baggage Center and other visitors
8 questions
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?