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Dolly Varden Alaska - Day Tours

Haines, AK
+1 360-719-5888
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DO NOT USE!

I haven't read Trip Advisor's policy on how strongly reviews can be written. If it gets taken down... read more

Reviewed 7 February 2016
bossrik
,
Iwaki, Japan
they do not refund your money when a tour is cancelled

Our dog sledding tour was cancelled due to bad weather. I was told by the company in Alaska that... read more

Reviewed 29 September 2014
ROSA VG G
,
Boca Raton, Florida
Read all 6 reviews
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  • Excellent0%
  • Very good16%
  • Average0%
  • Poor0%
  • Terrible84%
7 Feb 2016
“DO NOT USE!”
29 Sep 2014
“they do not refund your money when a tour is cancelled”
LOCATION
Haines, AK
CONTACT
Website
+1 360-719-5888
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Reviews (6)
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Reviewed 7 February 2016

I haven't read Trip Advisor's policy on how strongly reviews can be written. If it gets taken down, so be it. Dolly Varden is a "middle-man" for the actual operator of their different tours. Like the last three reviewers, I also wasn't refunded after an...More

2  Thank bossrik
Reviewed 29 September 2014

Our dog sledding tour was cancelled due to bad weather. I was told by the company in Alaska that Dolly Varden has been notified and will refund our money. It has been almost 2 months and 50 phone calls and nothing yet. They are disgusting...More

3  Thank ROSA VG G
Reviewed 4 July 2014

Booked Mendenhall helicopter and dog sleigh tour at the cost of 998 dollars for two people and nobody from dolly varden tours turned up to meet us in Juneau Alaska. We were off the boat and waited 45 mins both before and after the arranged...More

4  Thank Helbels58
Reviewed 12 June 2013

Our Helicopter/Dog sledding tour in Juneau on Aug. 9, 2012 was cancelled because of weather. Per their policy, I contacted DollyVarden within the 12 days of excursion date to receive my refund. I was told they have to receive their refund from the helicopter company...More

6  Thank Deb H
Reviewed 12 January 2013

Unfortunately poor weather caused our Helicopter tour to be cancelled in Juneau on August 2, 2012. Dolly Varden have not provided the refund promised, have not answered email or phone messages enquiries or complaints despite regular contact attempts. Even removed my posts on the Dolly...More

7  Thank Bill-Nene
Reviewed 11 July 2010

We arranged this tour through Dolly Varden, trying to avoid booking through Princess Cruises. The trip down the river was lovely. We saw many bald eagles as well as a golden eagle, which was really cool. Our raft operator, Victor, was great. He had lots...More

Thank primerstar6
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