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Review Highlights
Disgusting - pay extra for something else!!!!

I’d like to preface this with the fact we don’t mind ‘roughing it’ for a night, and certainly can... read more

Reviewed 1 week ago
via mobile
Horrible bus company

Don't buy their open bus ticket, it is actually more expensive than individual tickets. On top of... read more

Reviewed 1 week ago
Lieke v
via mobile
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Traveller Overview
  • Excellent2%
  • Very good8%
  • Average8%
  • Poor7%
  • Terrible75%
1 week ago
“Disgusting - pay extra for something else!!!!”
1 week ago
“Horrible bus company”
No 04 Hoang Dieu Str, Sapa, Vietnam
+84 168 786 3711
Reviews (384)
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1 - 10 of 259 reviews
Reviewed 1 week ago via mobile

I’d like to preface this with the fact we don’t mind ‘roughing it’ for a night, and certainly can handle not the greatest conditions. However; this was next level. Firstly, you are picked up from your motel- a bloke (doesn’t speak English) leads you (a...More

Thank CourtneyM2102
Reviewed 1 week ago via mobile

Don't buy their open bus ticket, it is actually more expensive than individual tickets. On top of this, they tell you that you only have to call the company to reserve a bus seat. But you have to go to their office each time, which...More

1  Thank Lieke v
Reviewed 2 weeks ago via mobile

We had a lot of cockroaches that were crawling on the floor and seats of the bus. I didn't really get any sleep because this kept me awake. In Hue we had to change bus which we didn't know before. We had to wait 1...More

Thank lisaneumann2
Reviewed 2 weeks ago via mobile

The driver and his friends were horribly rude to us and would not let us on the bus despite having paid for tickets, they did not even try to explain why or show compassion. It seemed that the drivers' friends took up half the space...More

Thank Millicent D
Reviewed 3 weeks ago

Me and my girlfriend were refused entry to (despite buying a ticket in advance) because the bus was over booked AND an 1hr 30mins late! This was at 10pm, and it was dark in a remote area, so we had to find a hotel for...More

Thank John M
Reviewed August 16, 2018 via mobile

The bad reviews really worried us before we started our journey, but we didn't let it put us off of taking the bus. We bought an open ticket from Hanoi to Saigon, with 8 stops. Over the month we've taken the bus from stop to...More

Thank Tom S
Reviewed August 14, 2018 via mobile

We were quite worried about taking the sleeping bus since we read lots of bad reviews and scam warnings on web. We have to say that our experience was absolutely good. We travelled from Hoi An to Phong Nha National Park, the bus was in...More

Thank Gemma F
Reviewed August 13, 2018 via mobile

please guyz dont ever take that bus they told me it gona take 13 hours and same bus will take us to da nang. but they stopped 4 times 2 times we had to change the bus and second bus came after 3 hours so...More

1  Thank Cult n
Reviewed August 10, 2018 via mobile

2 friends and I bought an open bus ticket from HCMC, to stop at multiple stops along the way to Hanoi. We had heard this was a good way to save money rather than buying individual tickets. I now wish we had bought individual tickets...More

Thank Rosie S
Reviewed August 8, 2018 via mobile

I read reviews for this company after I'd booked the bus. I was hesitant to go but thought how bad could it be? If I could give this company 0 stars I would. Firstly the bus turned up an hour late to collect me from...More

Thank annie2305x
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March 26, 2016|
Response from Emma-lee P | Reviewed this property |