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Review Highlights
I felt like a live export cow

Hands down, the WORST TRAVEL EXPERIENCE I’ve ever had. Every step of the way was terrible and it... read more

Reviewed 2 days ago
Adelaide, Australia
via mobile
Terrible Bus

I been from Hanoi to Quang Binh City, have book Queen Bus but they throw me to The Sinh Bus with... read more

Reviewed 3 weeks ago
Tần N
via mobile
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  • Excellent1%
  • Very good8%
  • Average7%
  • Poor7%
  • Terrible77%
2 days ago
“I felt like a live export cow”
3 weeks ago
“Terrible Bus”
No 04 Hoang Dieu Str, Sapa, Vietnam
+84 168 786 3711
Reviews (409)
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1 - 10 of 278 reviews
Reviewed 2 days ago via mobile

Hands down, the WORST TRAVEL EXPERIENCE I’ve ever had. Every step of the way was terrible and it just kept getting worse. We booked at The Long Hotel in Tam Coc to catch the night bus to Hue. We were told to arrive at 7:30pm....More

Thank CharlotteAF005
Reviewed 3 weeks ago via mobile

I been from Hanoi to Quang Binh City, have book Queen Bus but they throw me to The Sinh Bus with terrible experience like sit on last chair ,very noise that make me awake whole night. Nightmare

Thank Tần N
Reviewed November 4, 2018 via mobile

We booked the Hoi An - Dalat trip with our hostel, and got a ride through this company. Everything was pretty decent for 75% of the journey. We were picked up on time, we weren't delayed, the bus was fine and comfortable. The stop for...More

Thank Harry F
Reviewed October 23, 2018 via mobile

My hostel organise this trip for me from Hanoi to Phong Nha and it has been very poor. The sites look like comfortable but they are not. The little space for the feet is made of metal and full of screws inside. The bus driver...More

Thank 7juanj
Reviewed October 22, 2018 via mobile

Me and my boyfriend took the bus from Hanoi to Sa Pa. First the bus company had promised us to pick us up from the hotel but after we had waited for them for an hour we were told that we had to take a...More

Thank Anne L
Reviewed October 21, 2018 via mobile

I book the bus from Sapa to Hanoi through an agent without realizing the bus company. When I realize the bus company and read all these review, I was afraid of the quality, but turn out the journey is acceptable. Good points: 1. Careful driving....More

Thank lorettahon
Reviewed October 20, 2018

Okay service but driving can be hair-raising on the freeways. Only got on this bus company so really can't compare. I expected the cramped space but what I didn't like is the driver tried to move me when the last 3 persons to get on...More

Thank Mye88
Reviewed October 19, 2018 via mobile

Traveling from Tam Coc to Phong Nha picked up around 9:30pm. Driver in the cellphone the whole time and freaking smoke while driving that stinks the whole bus of cigarette smell! Unacceptable and unconsiderate to the paying passengers!

Thank Experience825847
Reviewed October 16, 2018 via mobile

So we read reviews before we went on the bus and we were really worried about this journey with Queen Cafe, we heard lots of scary things! However we have just done Ninh Binh to Phong Nha and it was actually really comfortable. There was...More

Thank DanielleSL17
Reviewed October 16, 2018 via mobile

Hello Guys, I don't recommend you to book this bus. They are overbooked. The Stuff is very rude. The frow my bags and my stuff was falling out and the didn't let me get my stuff. Also they take some random people on the way...More

Thank Isabel B
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March 26, 2016|
Response from Emma-lee P | Reviewed this property |