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Bought a living social voucher for a ride here, they tried to charge escalated rate to make me pay them more money, would not answer any phone calls, were very rude and unpleasant to deal with, but at least I was able to get a...More
Jennifer P, Owner at Way Out West Ranch, responded to this reviewResponded August 23, 2018
This particular person wanted to use a voucher purchased in August of 2013. Due to not using within the promotional period, the difference between paid value and regular price would need to be paid. I communicated this with him and discounted that price. Very rude...More
We had such an amazing ride this morning! We've lived in the area for 13 years and this was our first experience at Way Out West Ranch. We'll be back! Gorgeous scenery and a delightful wranglerette guide in Riley. Book your ride and you won't...More
I surprised my granddaughter with a trail ride for her 11th birthday. She was so surprised and we had a great time. Danny the wrangler we had was so helpful and patient. There were a couple of others on the ride with us and he...More
My family and I took at ~75 minute ride with WOWR and we were very pleased. The wranglerette was very nice and took care of our girls (ages 7 and 9) very well. One piece of advice -- if you are in a rental car...More
This was my 16 year old grandson's first experience on a horse. Our guide, Jennifer, made the morning ride a calm and memorable one for us. She even took the time to stop and pick up a desert tortoise! Arrival at the ranch is 6:00am...More
Our family had a great time on this very private tour. It's truly a beautiful tour in the desert well away from civilization and the crowds. Very friendly and knowledgeable tour guides. This is one family of Canadians who will definitely visit again one day.
We arrived around 6:30 and were riding the trail by 7. Shelby and co-leader did a great job with preparations. Horses were saddled and ready to go when we arrived. Our trek led through the desert and some wonderful scenery. Horses were well behaved and...More
WOW we had such a great time at the Way out west ranch. Our guide explained every detail to us so we could have a great ride. She helped the kids out and made them feel like a part of everything. The ride was amazing....More
we recently purchased 2 rides on groupon for $69 along with another couple. Upon calling for a reservation I was informed that there would be a mandatory $10 per person gratuity.
We showed up prior to 8:00 am as instructed. Shelby was there saddleling up...More