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Arizona Biltmore Spa

2400 E Missouri Ave, Arizona Biltmore, Phoenix, AZ 85016-3197
+1 602-381-7632
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Review Highlights
Massage and facial

I received a massage from Elizabeth and it was amazing. She was very knowledgeable and applied... read more

Reviewed 12 March 2018
kmreser
,
Kansas City, Missouri
Dated spa needs refresh

Just enjoyed an excellent massage but that is the extent of the enjoyment as this small and dated... read more

Reviewed 2 March 2018
Annrchicago
,
Chicago, Illinois
via mobile
Read all 41 reviews
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Traveller Overview
  • Excellent34%
  • Very good24%
  • Average26%
  • Poor14%
  • Terrible2%
12 Mar 2018
“Massage and facial”
2 Mar 2018
“Dated spa needs refresh ”
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2400 E Missouri Ave, Arizona Biltmore, Phoenix, AZ 85016-3197
Camelback East
Website
+1 602-381-7632
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1 - 10 of 40 reviews

Reviewed March 12, 2018

I received a massage from Elizabeth and it was amazing. She was very knowledgeable and applied just the right amount of pressure in tense areas. I could feel each spot release. She uses not only her hands but knuckles and arms as her tools. I...More

Thank kmreser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 2, 2018 via mobile

Just enjoyed an excellent massage but that is the extent of the enjoyment as this small and dated spa that is priced for much higher expectations. The little things are missing...light snacks and teas in the women's locker room and a need for basic spa...More

Thank Annrchicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 14, 2017 via mobile

Went downhill compared to what I remembered from 10 yrs ago. Limited treatment options. Small spa. The relaxation area where they come get you is co-ed, and has a couple of couches and chairs - neither very inviting nor comfortable, and far from pampering. It...More

Thank Daniela G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed June 24, 2017

My business host paid for a massage for me. When I arrived, everything went well until my name was called by a male masseuse. I informed him that my preference was for a female. He said no problem and I returned to the waiting room....More

1  Thank MountainMurf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 11, 2017

While the facility was a bit small, it was well decorated and maintained. The staff was very friendly and helpful. I never felt crowded, and really only saw another 3-4 customers the whole time. My masseuse was a gem. She is very good at what...More

Thank Jim and Delmy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 30, 2017 via mobile

Like many other reviewers I was disappointed in the spa. While the staff were all friendly and helpful the overall condition of the spa was sad. The Arizona Biltmore is a historic destination. The spa was added many years later and hasn't received the same...More

1  Thank Steve A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 28, 2017

Given how fabulous the hotel is and how many amazing spas there are in Phoenix, tis was a disappointment. A BIG disappointment. It was more a place to "see and be seen." It was crowded and noisey. Even the treatment rooms were not quiet. I...More

Thank kaymcclain3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 27, 2016 via mobile

Excellent service, staff was discreet and helpful. Called beforehand for a reservation and got a quote for service, although nobody mentioned there would be a 20 percent surcharge.

Thank demandingBelgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 18, 2016 via mobile

I've been to spas at several great hotels....this one disappointed me. While it is clean and friendly, the facilities are small. The massages were rushed for all three of us - 50 min massages that totaled over $500? Another lady was checking out after a...More

1  Thank IowaTraveler50021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 10, 2015 via mobile

I decided to have a massage while I was on vacation and was very glad that I did. The spa was very accommodating and the atmosphere was so tranquil. It made the experience very relaxing.

Thank krystyna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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