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Review Highlights
Convenient to I-10, close to Tucson

$18 admission for 1 hr. tour. 363 steps. Hiking trails adjacent to area, Eastern Saguaro NP a few... read more

Reviewed April 2, 2018
Julie K
,
Las Cruces, New Mexico
via mobile
Awsome cave, fair tour

We just toured the cave! There were a total of 19 people in our time slot. The cave was... read more

Reviewed March 15, 2018
williammF4746FK
,
Keller, Texas
via mobile
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Certificate of Excellence
Traveller Overview
  • Excellent49%
  • Very good31%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
“ladder tour”(42 reviews)
“basic tour”(21 reviews)
“gift shop”(38 reviews)
About
This desert refuge has sheltered people for over a thousand years. It has been home, shrine, hideout, challenging workplace, exciting playground, tranquil retreat. On the National Historic Register, the 2,400-acre Park showcases crystal-filled...more
Contact
16721 E Old Spanish Trl, Vail, AZ 85641-6732
Website
+1 520-647-7275
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Reviews (465)
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All reviews ladder tour basic tour gift shop regular tour civilian conservation corps petting zoo tour guide was very knowledgeable year round day trip nice tour minute tour picnic area tour group worth the trip take pictures tucson area rock formations
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41 - 50 of 460 reviews
Reviewed April 3, 2018 via mobile

My brother and 13 year old daughter had a great time on the tour. The tour guide Savannah (I think that was her name) did a great job and made it very fun. I would definitely recommend going on a tour. Very fun for my...More

Date of experience: April 2018
Thank Dlogalbo
ColossalCave, Mgmt Support at Colossal Cave Mountain Park, responded to this reviewResponded April 5, 2018

Thank you for taking the time to review! Savannah is a great guide and sure loves the cave, glad you enjoyed her tour!

Reviewed April 2, 2018 via mobile

$18 admission for 1 hr. tour. 363 steps. Hiking trails adjacent to area, Eastern Saguaro NP a few mi. away. Cave itself had quite a bit of damage inside: broken stalactites and columns, lots of evidence of hands on structures, discoloration, etc. People have no...More

Date of experience: March 2018
Thank Julie K
ColossalCave, Mgmt Support at Colossal Cave Mountain Park, responded to this reviewResponded April 5, 2018

Hi Julie, Thank you for the informative review! We too are sad that visitors of long ago didn't realize the importance of cave conservation, yet so glad the old view has changed. Hope to see you again in the future!

Reviewed April 2, 2018 via mobile

Pricy compare to Carlsbad Caverns in New Mexico. Cave is not well preserved. Stalagmites and stalactites are broken off. Tour guide makes the tour longer by adding irrelevant information. Hard to hear guide.More

Date of experience: April 2018
Thank 282sadafn
ColossalCave, Mgmt Support at Colossal Cave Mountain Park, responded to this reviewResponded April 5, 2018

Hello there, Sorry you didn't enjoy your cave tour! We are sad, as well, that cave conservation wasn't thought of back in the day, yet very glad that everything is different today. We strive to make every guest a happy one and would like to...More

Reviewed March 31, 2018

The caves were quite fascinating with many stalactites and other formations. They went quite deep,and you could see even further down. There were dim lights along the paths, so no flashlights are needed. We did the basic tour. There are quite a few stairs, but...More

Date of experience: March 2018
2  Thank elizabethruth2018
ColossalCave, Mgmt Support at Colossal Cave Mountain Park, responded to this reviewResponded April 5, 2018

Hello Elizabeth, So sorry to hear that your tour was a disappointment! We don't want that to ever happen and we want to make it right. Please contact our GM Mike at mholmes@colossalcave.com and he'll do whatever he can. Thank you for submitting the review...More

Reviewed March 29, 2018

The cave itself was wonderful, however there should not be more than 10 people allowed on a tour unless a speaker system is provided.. The walk is very narrow and the guide cannot be heard by people in the back of a 20 person group....More

Date of experience: March 2018
2  Thank orrrod59
ColossalCave, Mgmt Support at Colossal Cave Mountain Park, responded to this reviewResponded April 5, 2018

Hello, So very sorry you could not hear the tour guide! We want every guest to be happy so please contact our GM Mike at mholmes@colossalcave.com and he'll do everything he can to make this right. Really appreciate the review and feedback!

Reviewed March 26, 2018 via mobile

Super fun, nice and cool, and very informative! Our family of four thoroughly enjoyed the tour and our guide. The girl at the top made us a yummy lunch for a very reasonable price afterwards. Definitely go if you're a geology nut or just think...More

Date of experience: March 2018
Thank Jennw421
ColossalCave, Mgmt Support at Colossal Cave Mountain Park, responded to this reviewResponded April 5, 2018

Hi Jenn, Super to hear you had a great experience at the Park! Thank you for the review and feedback!

Reviewed March 25, 2018 via mobile

Our guide Dane really made the Tour very enjoyable and is the main reason for the 5 star rating. He provided a plethora of cave history, both the geologic history as well as the events that took place there. He also did a great job...More

Date of experience: March 2018
1  Thank Stone13
ColossalCave, Mgmt Support at Colossal Cave Mountain Park, responded to this reviewResponded April 5, 2018

So glad you enjoyed our tour guide Dane! He is a great guide and sure loves what he does, and it shows! We too are sad that cave conservation was not thought of years ago, but very happy that that view has changed! Thank you...More

Reviewed March 22, 2018

We had a good time but they allow 20 people on each tour. This is way too many people to be able to hear the guide and get through the caverns. The fee, at a healthy $18. US. is a little steep. Our guide was...More

Date of experience: March 2018
2  Thank jamgem31
ColossalCave, Mgmt Support at Colossal Cave Mountain Park, responded to this reviewResponded April 5, 2018

Sorry to hear you were not able to hear the guide during your tour! We want everyone to have a wonderful experience so please contact our GM Mike at mholmes@colossalcave.com and we'll do everything we can to make this right. Thank you for the review...More

Reviewed March 21, 2018

Our guide was wonderful and so knowledgeable. We arrived just in time to catch a tour (no waiting around) and were the last in line to head into this awesome cave. We were with a group of scouts and there scoutmaster as well as some...More

Date of experience: March 2018
Thank LDM52
ColossalCave, Mgmt Support at Colossal Cave Mountain Park, responded to this reviewResponded April 5, 2018

So happy you enjoyed your time with us and thank you for taking the time to submit a review!

Reviewed March 15, 2018 via mobile

We just toured the cave! There were a total of 19 people in our time slot. The cave was phenomenal. Our only frustration was the number of people in the group. We started out towards the front of the single file line near the tour...More

Date of experience: March 2018
Thank williammF4746FK
ColossalCave, Mgmt Support at Colossal Cave Mountain Park, responded to this reviewResponded April 5, 2018

Hi William, Glad you enjoyed Colossal Cave but sorry to hear you had a bad tour experience! We want every guest to have the best of service so please contact our GM Mike at mholmes@colossalcave.com and we'll do our best to make this right. Thank...More

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Questions & Answers
Ask a question
TexieTucson-Az
May 13, 2018|
AnswerShow all 6 answers
Response from casacontenta2 | Reviewed this property |
Restaurant..no. Go into Vail. They do have a snack bar
0
Votes
emily0116
March 14, 2018|
AnswerShow all 5 answers
Response from Catherine C | Reviewed this property |
I didn't do the ladder tour - but you should just call and ask them. They want to make sure participants on their tours are comfortable, so I'm sure they would tell you.
1
Vote
Mary B
January 9, 2018|
Answer
Response from NotJustRocks | Reviewed this property |
I would say it is for sure! It has it's hazards, and you'll need to keep an eye on him, but I would say it's definitely kid friendly. They tell a couple neat stories about the cave during the tour, including one about how... More
0
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