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Certificate of Excellence
Traveller Overview
  • Excellent58%
  • Very good34%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“train ride”(59 reviews)
“gift shop”(77 reviews)
This train station, built in 1908, is the boarding point of the Grand Canyon Railway.
Williams, AZ
+1 800-843-8724
Reviews (575)
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All reviews train ride grand canyon railway gift shop wild west show ticket office the polar express steam engine clean restrooms south rim train leaves t shirts train robbery old west a lot of fun on display tickets cowboy
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1 - 10 of 538 reviews
Reviewed 3 days ago

Fun getting so close to these trains for picture opportunities. Wonderful trains if this is your thing. There is a gift shop also to exlore while waiting for your train. Plenty of seatng also. Everyone was very friendly and helpful with any questions or just...More

Thank CMC_2012
Reviewed 2 weeks ago

Traveled the train to the Grand Canyon. From start to finish a A+++ Take advantage if your are a AARP member s they offer a discount

Thank DesertRanch
Reviewed 3 weeks ago

In addition to the "ticket windows" for the Grand Canyon train, there's a relatively large gift shop, a fudge shop, a seating area, coffee/hot drinks options, and more.

Thank Luv2TravelFarNWide
Reviewed 3 weeks ago via mobile

Staying two days in Williams and this was a definite visit to see old town USA. If you’re into trains and railways this is worth a visit. Not only can you see an old steamer but site a while and watch a new freighter come...More

Thank cliveh650
Reviewed 3 weeks ago

I have taken my daughters and friends here to look at the beautiful trains many times and they all love it as much as I do. Beautiful way to spend a few hours. I also love the gift shop which has tons of choices for...More

Thank Milinda N
Reviewed 3 weeks ago

We purchased our tickets in advance but they request you get there early to see the cheesy cowboy show in the corral prior to boarding. Depot is in walking distance to hotels, so I would not drive here, though there is ample parking. Benches(as in...More

Thank lovethebeach11229
Reviewed 4 weeks ago

If you are interested in trains you will love exploring the depot, Hats off to the team that keep this wonder up and running.

Thank yandinazetland
Reviewed 4 weeks ago

Really friendly and helpful when picking up tickets for the Grand Canyon Railway. Make sure you take photo ID when collecting your tickets. There is also a great gift shop.

Thank Annie D
Reviewed 5 weeks ago via mobile

We loved visiting the depot and looking at the trains. My family spent an hour walking around and letting our grandson look at the trains.

Thank James G
Reviewed October 13, 2018 via mobile

Fully restored depot and information station. Inside includes photos, maps, artifacts as well as a gift shop full of interesting items. Outside is a steam engine, caboose and other related items making for neat photo ops

Thank Rich K
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Questions & Answers
Ask a question
May 31, 2018|
AnswerShow all 15 answers
Response from Jason S | Reviewed this property |
Lots of parking
June 17, 2017|
AnswerShow all 12 answers
Response from Mike G | Reviewed this property |
The suitcases that you're taking to the canyon need to be dropped off in the Railway Hotel lobby in the morning. They'll take them all the way to your room at the canyon. Extra luggage will have to stay in your car. You... More
December 13, 2016|
AnswerShow all 6 answers
Response from Trish R | Reviewed this property |
I have not gone then, but We asked the same question about coming in January and staff stated it is pretty dead there as it is very cold. So the train should not be full. I stayed 2 1/2 days in the Canyon, so not sure of the... More