The Beverly Hills Hotel Spa

The Beverly Hills Hotel Spa

The Beverly Hills Hotel Spa
4
9:00 AM - 8:00 PM
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 8:00 PM
Sunday
9:00 AM - 8:00 PM
About
The Beverly Hills Hotel Spa is located on the Promenade level of the hotel. Unique cellular facials, therapeutic massages, and impeccable attention to elegance make The Beverly Hills Hotel Spa a luxurious, restorative oasis to help you de-stress, rejuvenate, and pamper yourself with age-defying science and skincare expertise. The 1916-square-foot spa has six treatment rooms including two couples suites, private cabanas on the upper level above the pool, separate steam rooms and saunas for men and women, and other state-of-the-art innovations. Open seven days a week from 9:00 am to 8:00 pm, the spa offers a treatment menu with relaxing remedies, including signature services that allow clients to experience one-of-a-kind body therapies.
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The area
Address
Neighbourhood: Beverly Hills
Beverly Hills began as a modest village years ago and today you can still feel its small town origins, even though it has become a major tourist attraction and business center for the entertainment industry. This town lives up to its reputation as an area full of designer retail stores and residential streets lined with mansions and palm trees. Inside the commercial center of Beverly Hills, along Rodeo Drive, droves of tourists peak into ultra-luxurious boutiques hoping to catch a glimpse of someone famous. Off of Rodeo Drive however is where some of the most affluent Angelenos occupying the streets of Beverly Hills come for leisurely meals, power lunches and beauty treatments.
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.


4.0
4.0 of 5 bubbles18 reviews
Excellent
10
Very good
4
Average
0
Poor
0
Terrible
4

MrFino
Waldorf, MD81 contributions
5.0 of 5 bubbles
Jul 2023
Nice to visit this iconic hotel. Looks as good as it does in all the movies. My budget was limited, I'll eat at the restaurant next visit.
Written July 4, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nikipoppy
14 contributions
5.0 of 5 bubbles
Jul 2022 • Solo
I booked myself a manicure here as a treat during a family holiday, it’s such an iconic hotel and the spa looked lovely so I couldn’t resist. I was not disappointed!! The service was 1st class, from the reception team that dealt with my enquiries and greeted me to the amazing beautician that carried out the manicure, she was a delight, professional, courteous and provided the best manicure ever!
Thank you so much for making me feel special!
Written July 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

CAROL E
2 contributions
1.0 of 5 bubbles
May 2021
This review is being left for the Beverly Hills Hotel Spa (only) the hotel it’s self was awesome. The SPA on the other hand was a different story. I booked a couples massage since I would be in town for May 7th - I made the reservation a week before I arrived. Once I arrived, I was reassured that I was still set for my 6:00pm couple massage, as it got closer to 3:00pm I called to confirm that we were still set for the massage at that point I was told, only 1 person would be able to do the massage. I phoned every hour to check on the status of the massage, by 5:00pm I was told they still could only get hold of one person for the massage. By 5:30 I phoned back and was told the spa could only offer 1 massage and not a couple massage that we planned a week before-hand and had confirmation on. By 6:00pm no massage therapist came to my room. I phoned the spa - no one answered, my friend phoned the spa and still no one answered. This treatment was VERY, VERY, VERY DISRESPECTFUL and I am wondering if I would have been shown the same sort of blatant disrespect if I was not African American. The next day, the spa still did not apologize for not calling or showing up to do the service that I reserved a week prior to my arriving. You need to be ashamed of yourself BEVERLY HILLS PLAZA HOTEL AND SPA. You don't treat people that way - well clearly you do, but only people or color apparently. SPA SCORE ZERO
(IF I COULD GIVE IT A NEGATIVE NUMBER I WOULD) SHAMEFUL.....
Written May 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Babycakes2014
Sydney, Australia758 contributions
4.0 of 5 bubbles
Apr 2017 • Solo
I was attended to by Jordan for the signature facial with La Prairie. This 60 minute treatment with steam extraction will relax and smooth your skin and prime it for the evening out. $252 including gratuity however given the level of relaxation and expert attention, this was worthy of my time and money.

The treatment area is small, as is the prep area with one WC, shower (no jets), sauna and steam. Relaxation area is very small with only upright sitting chairs. In my opinion, the Bell Air is slightly better in terms of facility.
Written April 15, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Babycake2014, Thank you for reviewing your recent facial in the Spa by La Prairie at The Beverly Hills Hotel. It's wonderful to know that your experience was such a relaxing one, and that you enjoyed the "expert attention" you received. Please know that I will be sure to share your kind words with Jordan, and we hope to welcome you back again soon. Best regards, Edward Mady, Regional Director West Coast USA and General Manager
Written April 18, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tapin7
568 contributions
4.0 of 5 bubbles
Mar 2017 • Solo
The staff is terrific and they do their best but they need more room to work. The reception desk is in a hallway and guests have to walk in public hallways to get to certain areas. The accommodations are limited so don't expect a lot of space or extras. Prices are higher than comparable resorts and hotels.
Written March 18, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear William T, Thank you for reviewing your experience in the Spa by La Prairie at The Beverly Hills Hotel. It's wonderful to know that you found our team members to be "terrific" despite their tight physical working conditions, and we hope you will return again soon, Best regards, Edward Mady, Regional Director West Coast USA and General Manager
Written March 20, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sjk7470
Los Angeles, CA20 contributions
5.0 of 5 bubbles
Jul 2016 • Friends
The management at The Beverly Hills Hotel made sure to contact me regarding my last post on the BHH.
They made sure my best friend and I had a total re-do at The Spa and it was exellent. Soon we will book another lunch and that will be taken care of as well.
I frequent this property at least once a week and it felt really good to be a valued client.
The hotel is my home away from home so for me this was the best thing for all of us.
Thank you to all at The Beverly Hills hotel and Spa xxx
Written September 12, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sjk7470, Thank you for reviewing your return visit to the Spa by La Prairie at The Beverly Hills Hotel. I am so pleased to know that this experience was more reflective of the high standards we set for ourselves, and we appreciate your kind words. We look forward to welcoming you "back home" again soon. Best regards, Edward Mady, Regional Director West Coast USA and General Manager
Written September 19, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Karen S
Stafford, UK179 contributions
4.0 of 5 bubbles
Jul 2016 • Couples
Valet parking, lots of choices, pool, resturant and suites a available. Outdoor pool. Friendly helpful staff.
Written July 24, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Karen S, Thank you for reviewing your recent visit to The Beverly Hills Hotel. It's wonderful to know that you enjoyed our services and facilities, and we hope to welcome you back again soon. Best regards, Edward Mady, Regional Director West Coast USA and General Manager
Written July 30, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

martaferreira78
Sao Paulo, SP33 contributions
5.0 of 5 bubbles
Sept 2015
Perfect Hotel and amazing dinner! They bring to us a blanket if you are having dinner outside on cold weather Furniture is perfect
Written July 12, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear martaferreira78, Thank you for reviewing your recent visit to The Beverly Hills Hotel. It's wonderful to know that you enjoyed your experience with us and we hope to welcome you back again soon. Best regards, Edward Mady, Regional Director West Coast USA and General Manager
Written July 19, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

slpluigi
Detroit, MI167 contributions
5.0 of 5 bubbles
Apr 2016
this is a great spa with direct access to hotel and salon.. well staffed with excellent therapists and a variety of treatments
Written May 17, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear LuigiSLP, Thank you for reviewing your recent visit to the Spa by La Prairie at The Beverly Hills Hotel. I am so pleased to know that every aspect of your experience was an enjoyable one, and we hope to welcome you back again soon. Best regards, Edward Mady, Regional Director West Coast USA and General Manager
Written May 19, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sjk7470
Los Angeles, CA20 contributions
1.0 of 5 bubbles
I just joined Trip Advisor today just to let you all know what happened to me and a very dear friend.
I planned a day of relaxation and rose'... We checked into The Spa at 11am for our treatments. The Spa was the size of two rooms at best. No relaxation area, just a few chairs by the entrance. No quiet room and no where to relax after a very pricey treatment. We headed down to the restaurant down by the pool. We met some friends and had a very pricey lunch. Our clothes, shoes and bags were still in our lockers in the spa - after a long lunch we decided to grab a few lounge chairs by the pool. It was a quiet day, maybe 8 people total by the pool. We sat back and relaxed before heading back to the spa. We sat down, took a deep breath and took in a few minutes of sun. We were rudely spoken to by the pool manger who asked us to leave the pool immediately. He asked if we were checked into the hotel. We replied that we just had two spa treatments, a nice long lunch and had to head out soon for Car pool. He abruptly told us we had 5 minutes and then had to leave the pool immediately. We were in total shock. We felt like criminals. With in minutes security was there standing above our chairs to escort us off the property. Not only were we still checked into the spa we had jus sat down to enjoy the sun. The spa has NO relaxation room or deck. This was a total nightmare. Not only scary but humiliating. I have never been treated with such disrespect and arrogance. I have been a loyal costumer of the BHH since childhood.
Needless to say, this horrific experience has left me shaken and disgusted. I don't recommend booking this spa. This day turned out to be a total NIGHTMARE.
Written March 23, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sjk7470, Thank you for taking the time to review your recent experience at the hotel's pool following your visit to the spa. I am very concerned to learn of what transpired, and apologize for the unpleasant situation you encountered. The hotel's policy is such that only hotel guests may access the pool, but there is no excuse for making you feel uncomfortable or embarrassed when communicating this to you. The hotel's spa director will be contacting you directly to further discuss this, and please know that it is our sincere hope to restore your faith in The Beverly Hills Hotel. Best regards, Edward Mady, Regional Director West Coast USA and General Manager
Written April 6, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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