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GO Zorbing London

Salmons Lane, Whyteleafe CR3 0HB, England
+44 20 8935 5638
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Review Highlights
Terrible customer service

I recently booked a experience with GO zorb for the 22/10, and I asked to rearrange my booking, And... read more

Reviewed 4 weeks ago
9telmitel
,
London, United Kingdom
Fun thrilling experience

Myself and my boyfriend got a gift experience voucher for our Christmas present. We ended up... read more

Reviewed 4 weeks ago
Mollie S
via mobile
Read all 78 reviews
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GO Zorbing London is the UK's Largest & most exciting Zorbing park! Born in New Zealand, Zorbing is a new and ex-hill-erating experience that involves hurtling down a hill in a huge inflatable ball! With a choice of Harness or Hydro Zorbing, we offer the best, most professional Zorbing experiences with a true fun factor that needs to be experienced to be believed. Our Zorbing balls are custom built by the industry's best manufacturer, and are constructed with a polythene inner capsule suspended from thousands of nylon strings creating a safe comfort zone for your head-over-heels ex-hill-arating ride. Our run has been professionally designed to be the perfect distance for Zorbing and we have the best equipment & facilities to be found in the UK. Our friendly team are on hand to make sure you have the most amazing Zorbing experience possible!
  • Excellent71%
  • Very good17%
  • Average3%
  • Poor2%
  • Terrible7%
Travellers talk about
LOCATION
Salmons Lane, Whyteleafe CR3 0HB, England
CONTACT
Website
+44 20 8935 5638
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Reviews (78)
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1 - 10 of 78 reviews

Reviewed 4 weeks ago

I recently booked a experience with GO zorb for the 22/10, and I asked to rearrange my booking, And the response was pretty shocking, although it states once you PAID for your booking you cannot rebook or refund after 7 days, I booked it on...More

Thank 9telmitel
Becky A, Manager at GO Zorbing London, responded to this reviewResponded 3 weeks ago

Hello, I am sorry to read that you feel as if we have provided poor customer service in this instance. Within 7 days, all bookings/vouchers are locked into your chosen date/time. We would always need at least 7 days notice before your chosen event date...More

Reviewed 4 weeks ago via mobile

Myself and my boyfriend got a gift experience voucher for our Christmas present. We ended up forgetting about it and it nearly ran out so we upgraded it which allowed us to do something together so we chose go zorbing. We chose the harness ride...More

Thank Mollie S
Hannah F, Manager at GO Zorbing London, responded to this reviewResponded 3 weeks ago

Hi Mollie, Thank you for your fab review. You are definitely right when it comes to the length of the run we want our customers to want to experience this a number of times so we feel we have the perfect length run for this...More

Reviewed 10 October 2017

As with the paintballing next door this is very well organised and the staff are very friendly and efficient. The zorbing itself does not last long but is great fun and don't have a big meal before you go.More

Thank Andy M
Hannah F, Manager at GO Zorbing London, responded to this reviewResponded 3 weeks ago

Hi Andy, Thank you for your lovely review. Its great to hear you had an awesome time with both our activities and I will pass on your comments to our staff. We look forward to having you back with us in the future. Thanks Hannah...More

Reviewed 10 September 2017 via mobile

Who knew zorbing would be such fun? I received a voucher for my 50th birthday which we exchanged for 4 rides on Saturday 9th September. We tried the harness ride, the aqua ride and the black hole. The black hole was my absolute favourite, fast...More

Thank Sarah H
Management response:Responded 5 October 2017

Hi Sarah, Thank you so much for your lovely review. Such a great 50th birthday present you received and you really did do the 'whole' Zorbing experience with us. It is always recommended to try the Harness, Hydro and the Black hole to tick them...More

Reviewed 11 August 2017

The staff were really friendly and had fun doing their jobs, they pumped us up and made the 1.5 hours that we spent there really interesting.More

Thank sarahrose262017
Management response:Responded 5 October 2017

Hi Sarahrose262017, Thank you for your review. So please you had a great time with us, the staff really do love their jobs and I will pass on your comments to them, they like to make sure all our customers are pumped and ready to...More

Reviewed 8 August 2017

This was a birthday treat for a friend and I who share birthdays near one another and she had always wanted to try zorbing. Was it an interesting experience? not very. A few seconds of rolling down a hill side in a ball and getting...More

2  Thank rspearman
Management response:Responded 5 October 2017

Hi Rspearman, Sorry to hear that you did not have an enjoyable time with us, we appreciate all feedback. Sounds like you did a single ride with us, which we list as our 'entry level' ride and would never recommend if you were looking for...More

Reviewed 8 August 2017 via mobile

Had a great time zorbing at go zorbing. Most of us tried both the harness one and the hydro zorbing, whereby you are sliding around inside the ball with water. I preferred the hydro zorbing. All the staff were great especially James and hannah.More

Thank cheekyrobbo
Management response:Responded 16 August 2017

Hey, Thank you very much for your great review. I will pass on your comments to James regarding the great customer service you received for your booking (I was on site when you guys on the day so we had a great chat and I...More

Reviewed 6 August 2017 via mobile

Fun experience booked as a birthday surprise. We did two rides which took around an hour. The staff were super friendly & professional whilst maintaining a relaxed atmosphere. We did two harness runs which was great, be warned the hydro one will get you soaked!!...More

Thank Faye1986
Management response:Responded 16 August 2017

Hi Faye, Thank you for your awesome review. Glad to see you took part in 2 Harness rides with us, the Harness ride is what Zorbing is all about so great to try each way round for this experience. We look forward to see you...More

Reviewed 15 July 2017 via mobile

My girls loved it. They did 3 rides, 2 harness, sitting each side and a hydro. Their favourite was the hydro. All 3 rides very different and they loved every minute. The staff are extremely friendly and helpful. We used our own go pro which...More

Thank wizard7mel
Management response:Responded 19 July 2017

Hi, Thank you for your review. I am so pleased that your girls had a great time with us and they got to try the Harness ride for different positions and then the Hydro zorbing as well, always great to be ab le to try...More

Reviewed 25 June 2017 via mobile

Finally sorted out a date for this as a Christmas Present from 2015 (had some problems with originally company so buy a gift swapped us to this). Friendly staff and quick check in at reception. Would recommend visiting the toilet before leaving the car park...More

Thank TheJenster72
Management response:Responded 13 July 2017

Hi, Thank you for your review, great news you got to use your Christmas pressie :-) So pleased you enjoyed the Hydro Zorbing with us, you should get involved with the Harness Zorbing next time Due to the location of the Zorbing and the woodland...More

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