We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices


Certificate of Excellence
Sponsored by:
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: 27300 Rancho San Carlos Road, Carmel, CA 93923
Phone Number: +1 831-620-7360
10:00 - 22:00
Open now
See all hours
Sun - Sat 10:00 - 22:00
Fee: Yes

Refuge is the first American facility dedicated to Hydro-thermal therapy...

Refuge is the first American facility dedicated to Hydro-thermal therapy and offers the ultimate in relaxation that is one of a kind! Truly the best 3 hours in Carmel! Through heating up in our Co-ed Sauna and Steam bath, cooling down in our cold pools and relaxation in indoor relaxation rooms or outdoor areas with fireplaces - you will be relaxed! Massages are available as well!

read more

TripAdvisor Reviewer Highlights

Read all 368 reviews
Visitor rating
  • 275
  • 61
    Very good
  • 14
  • 7
  • 5
A Special Place

If you are looking for a special experience this is it! Treat yourself and your loved one to an afternoon of health and relaxation! The ambiance is spectacular, the experience is... read more

5 of 5 bubblesReviewed yesterday
San Ramon, California, United States
Add Photo Write a Review

368 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 362: English reviews
San Ramon, California, United States
Level Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

If you are looking for a special experience this is it! Treat yourself and your loved one to an afternoon of health and relaxation! The ambiance is spectacular, the experience is priceless. If you need something to take you away from the hustle and bustle of everyday life this is it! The whole experience is invigorating and relaxing at the... More 

Thank Josie243
Santa Cruz, California
Level Contributor
40 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 1 week ago

I have wanted to go to Refuge for a few years now. I finally had some time and my friend and I could have a nice girls day. It was a beautiful location and the facilities were clean and well laid out. The locker room was spacious, the saunas and pools were exhilarating. I have a couple of comments, the... More 

Thank TravelwiseSantaCruz
San Jose, California
Level Contributor
129 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

First time I came here and oh my gosh am I glad I did! I didn't really know what to expect other than I will be relaxed afterwards. Well it provided that and so much more. From checking in until leaving the parking lot every aspect was 100% satisfying and amazing. I fell asleep twice and I never nap in... More 

Thank Nikki C
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 23 October 2016

We stumbled upon this gem while taking a road trip. It was so relaxing and the cold, cool, warm and hot pools were great as were the steam room and sauna. No booking was required and we were able to turn up on the day and enjoy a lazy morning of tranquility. Possibly because of it being a weekday the... More 

1 Thank Razzbee
Los Altos, California
Level Contributor
132 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 17 October 2016

Refuge is tucked in a canyon not far from Carmel. You can get a massage or just go for the pools and relaxation. Included in your entry fee are the steam room, the sauna, the relaxation room (so relaxing!!!) and a number of pools ranging from ice cool to really, really hot. If you ask one of the staff, they'll... More 

Thank SanFranciscoHiker
Santa Rosa, California
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 14 October 2016

So calm and quiet. Just being able to reconnect to self and breathe was so needed and rewarded. The detoxifying ritual is amazing. I would recommend this to everyone who wants and needs to be in the moment , especially fellow therapists of any field. I am personally a massage therapist/esthetician and I give a lot to others. This is... More 

Thank Lmparriott
Carmel, California
2 reviews
5 of 5 bubbles Reviewed 27 September 2016

The Refuge is a beautiful quiet area to renew and pamper yourself. I had the best massage that I have every had by Jonathan and before and after massage used the steam, sauna , cool and cold, warm and hot pools. I rested inside on 0 gravity tables. I have done it with friends and since it is so quiet... More 

Thank nminer65
San Francisco, California
Level Contributor
10 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 20 September 2016

If you need a place to unwind from the daily grind this is it! The Refuge offers a series of hot Jacuzzi style pools, and cold dipping pools that deeply relax when done in sequence. The experience starts with either a sauna or a steam bath, followed by the cold and then hot pools. In between sit by one of... More 

San Francisco
Level Contributor
39 reviews
common_n_attraction_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 16 September 2016 via mobile

Love this place and come every year at this time. Recommend getting there before you massage (if you do one) to get a couple "cycles" in first (steam/sauna; cold pool; hot pool; chill out; repeat!!). Second year year in a row we've arrive at opening (10am) and the steam room wasn't hot yet. This year sauna too. Note to management,... More 

Thank CRG-SF
Chicago, Illinois
Level Contributor
21 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 12 September 2016

We came to this place on a whim after extending a business trip - coming from non-stop stress into this place of lovely dipping pools and out door fire pits was a frickin' dream come true. We came during the day on a week day so it was relatively calm with just a few other guests. We both got wonderful... More 

Thank emilyisfly

Travellers who viewed Refuge also viewed

Carmel, Monterey County
Carmel, Monterey County
Monterey, Monterey County

Been to Refuge? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Refuge and other visitors
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Refuge staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?