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Certificate of Excellence
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Address: 27300 Rancho San Carlos Road, Carmel, CA 93923
Phone Number:
+1 831-620-7360
10:00 - 22:00
Closed now
See all hours
Sun - Sat 10:00 - 22:00
Fee: Yes

Refuge is the first American facility dedicated to Hydro-thermal therapy...

Refuge is the first American facility dedicated to Hydro-thermal therapy and offers the ultimate in relaxation that is one of a kind! Truly the best 3 hours in Carmel! Through heating up in our Co-ed Sauna and Steam bath, cooling down in our cold pools and relaxation in indoor relaxation rooms or outdoor areas with fireplaces - you will be relaxed! Massages are available as well!

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TripAdvisor Reviewer Highlights

Read all 373 reviews
Visitor rating
  • 279
  • 62
    Very good
  • 14
  • 7
  • 5

My friend and I were talking yesterday about our visit to the Refuge 3 months ago. Both of us still feel the sense of peace and renewal that we found on our visit. We ended up... read more

5 of 5 bubblesReviewed yesterday
Salt Lake City, Utah
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373 Reviews from our TripAdvisor Community

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Showing 367: English reviews
Salt Lake City, Utah
Level Contributor
144 reviews
57 attraction reviews
common_n_attraction_reviews_1bd8 372 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

My friend and I were talking yesterday about our visit to the Refuge 3 months ago. Both of us still feel the sense of peace and renewal that we found on our visit. We ended up arriving at night and I feel that the darkness added an element to the experience that was essential. First off the place is beautiful,... More 

Thank Kbecjeans
2 reviews
4 of 5 bubbles Reviewed 3 days ago NEW

A unique, amazing experience!!! My only feedback would be heaters of some-sort in the area you wait for your massage appointment!

Thank Laura M
Level Contributor
88 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

If you plan to be within the Carmel area or passing through, this place is a must to consider for a complete mind- body regevenating experience. Try to book a massage appointment ahead of time which is great value to gain entrance fee to the facility as well. We were not lucky enough to get appointments due to the busy... More 

Thank Quin M
Boston, Massachusetts
Level Contributor
12 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago

When I saw a local magazine's article about The Refuge, I knew I would go. I wish I lived in the area to go regularly. It was so relaxing. The hydro cycles were helpful and fun. The beauty of the area with water and fire centers were great. My massage was good, yet she missed by over massaging weird places... More 

Thank gbh2016
San Jose, California
Level Contributor
194 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 96 helpful votes
5 of 5 bubbles Reviewed 11 December 2016 via mobile

I was really impressed by this place. First off, the massage was very high quality. I always appreciate a masseur who provides an assessment at the end and who tailors the service to your need. Randy was very, very good. The grounds are very enjoyable. Note: you have to be silent! I thought I did very well. Not easy for... More 

Thank Mike95128
San Ramon, California, United States
Level Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 7 December 2016

If you are looking for a special experience this is it! Treat yourself and your loved one to an afternoon of health and relaxation! The ambiance is spectacular, the experience is priceless. If you need something to take you away from the hustle and bustle of everyday life this is it! The whole experience is invigorating and relaxing at the... More 

Thank Josie243
Santa Cruz, California
Level Contributor
41 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 28 November 2016

I have wanted to go to Refuge for a few years now. I finally had some time and my friend and I could have a nice girls day. It was a beautiful location and the facilities were clean and well laid out. The locker room was spacious, the saunas and pools were exhilarating. I have a couple of comments, the... More 

Thank TravelwiseSantaCruz
San Jose, California
Level Contributor
148 reviews
44 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 25 November 2016 via mobile

First time I came here and oh my gosh am I glad I did! I didn't really know what to expect other than I will be relaxed afterwards. Well it provided that and so much more. From checking in until leaving the parking lot every aspect was 100% satisfying and amazing. I fell asleep twice and I never nap in... More 

Thank Nikki C
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 23 October 2016

We stumbled upon this gem while taking a road trip. It was so relaxing and the cold, cool, warm and hot pools were great as were the steam room and sauna. No booking was required and we were able to turn up on the day and enjoy a lazy morning of tranquility. Possibly because of it being a weekday the... More 

1 Thank Razzbee
Los Altos, California
Level Contributor
132 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 17 October 2016

Refuge is tucked in a canyon not far from Carmel. You can get a massage or just go for the pools and relaxation. Included in your entry fee are the steam room, the sauna, the relaxation room (so relaxing!!!) and a number of pools ranging from ice cool to really, really hot. If you ask one of the staff, they'll... More 

Thank SanFranciscoHiker

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?