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Kelly's Spa at the Mission Inn

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Address: 3649 Mission Inn Ave., Riverside, CA 92501
Phone Number: +1 951-784-0300
Website

TripAdvisor Reviewer Highlights

Read all 44 reviews
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  • 31
    Excellent
  • 9
    Very good
  • 2
    Average
  • 1
    Poor
  • 1
    Terrible
Relax and Renew

I had the coastal stone massage and my spouse had the hot stone massage. The setting is lovely and serene. The staff was very personable and professional. We both took advantage... read more

4 of 5 bubblesReviewed 21 April 2016
Royals74
,
Beaumont, California

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44 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Beaumont, California
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 21 April 2016

I had the coastal stone massage and my spouse had the hot stone massage. The setting is lovely and serene. The staff was very personable and professional. We both took advantage of the eucalyptus steam room and whirlpool.

Helpful?
Thank Royals74
Riverside, California
Level Contributor
208 reviews
112 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 11 April 2016 via mobile

A negative - There are two Relaxation rooms. Room one has a pass-through to the outside and was a thoroughfare the busy day we were recently at the spa. It is ironic to have so much hustle and bustle in a relaxation room! Room two is my choice from now on. Of course it was full too because the pool... More 

Helpful?
Thank twofromLA
Level Contributor
49 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 23 March 2016 via mobile

I've been visiting this spa for ten years now, and happily it's not gone downhill as the hotel has. You can always count on Kelley's to get you relaxed. They strive to keep the atmosphere tranquil, and it helps that there are two waiting areas. The spa support staff works so hard to make sure everyone is happy and has... More 

Helpful?
Thank Elizabeth W
2 reviews
3 of 5 bubbles Reviewed 28 January 2016

I was disappointed with my visit to Kelly's. I have visited many spas around the world too and this didn't seem to be any better than most of those I have visited. The receptionists were condescending and one "forgot" to give me a locker key which made navigating the disorganized, and overly exposed changing area uncomfortable. The Eucalyptus steam room... More 

Helpful?
Thank Cl M
Level Contributor
15 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 15 December 2015

I've been there a couple of times for massage and facials. They staff there are extremely friendly and professional. For every client, they welcome you with a complimentary drink (my favorite is the detox). The eucalyptus steam room is amazing and relaxing. Be sure to get your valet ticket validated before heading to collect your car.

Helpful?
1 Thank ilove2travel951
Petaluma, California
Level Contributor
81 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 8 November 2015 via mobile

Best massage ever! And the ladies " powder room" is so luxurious, one may never get to their massage. Dim lighting; soft, relaxing music, aromatherapy. Before you ever reach the pampering powder room or your incredible massage, you are escorted to a " waiting room " where fresh berries and cucumber water ( or a drink of your choice) awaits... More 

Helpful?
Thank SusanWPetaluma
Riverside, California
Level Contributor
51 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 1 November 2015

My wife and I returned from vacation to Jamaica and really felt in need of a good massage. After talking to a friend who suggested Kellys, we made an appointment for a 90 minute couples massage. It was a excellent choice. There are many things we liked about Kellys, from the steam room to the excellent Masseuses, to the fresh... More 

Helpful?
Thank captE48
Level Contributor
4 reviews
4 attraction reviews
5 of 5 bubbles Reviewed 11 October 2015 via mobile

I frequent Kelly's Spa. In fact, I love it so much, I became a member almost 2 years ago. I love going and spending the day with my friends. The original draw for me was that my massage therapist Marissa moved to there. She is the greatest masseuse I have ever used. I can go in all in knots and... More 

Helpful?
Thank KLynnJ
Mission I, Manager at Kelly's Spa at the Mission Inn, responded to this review

Dear KLynnJ, It was so wonderful reading your review and hearing your recommendations about our spa. We are delighted you became a member with us, and we love hearing that you always leave relaxed and refreshed. Our spa is very lucky to have spectacular staff members, such as Marissa, and your kind words have been shared with our team. Thank... More 

Rancho Cucamonga, California
Level Contributor
7 reviews
5 of 5 bubbles Reviewed 5 October 2015

This spa is worth every penny! The treatments are obviously top notch, but all the little details make the experience amazing. From the fruit water to the rose petals to a day spent relaxing by the pool, this is the spot for pampering. Ask for Nathan and you'll have the best spa day a girl could ask for!

Helpful?
Thank TheIETraveler
Mission I, Manager at Kelly's Spa at the Mission Inn, responded to this review

Dear Julie W. It was such a pleasure reading your kind words about Kelly's Spa. We strive to create relaxing and memorable experiences for our guests, and your comments let us know we are meeting the high standards we have set for ourselves. Your review has been shared wit our team, and we look forward to welcoming you back. Sincerely,... More 

Redlands, California
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 4 October 2015

I wanted to make an appointment for a waxing and was told that only those who booked services for 50 minutes or longer were allowed to use the spa/pool. Isn't the reason for paying the high spa prices were so that you could use the pool? If this is the case, Kelly's needs to lower their prices on less than... More 

Helpful?
1 Thank Lydia W
Mission I, Manager at Kelly's Spa at the Mission Inn, responded to this review

Dear Lydia, Thank you for sharing your review of Kelly's Spa. We again apologize for your experience during your most recent treatment with us. We value your feedback and your comments have been shared with our team. Your review is being utilized for training purposes and we now plan to better communicate these rules on our menu. Sincerely, Jodi Brown... More 

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