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Sanno Spa

2 Bridge St, Saybrook Point Inn & Spa, Old Saybrook, CT 06475-2502
+1 860-395-3245
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Review Highlights
Mom's Birthday Spa

From the first phone call to the farewell after the spa, we were taken care of 10/10 no questions... read more

Reviewed 5 June 2017
Yevgeniy O
Great service & perfect for some RnR'

My mom, sister and I really enjoyed a girls weekend away and certainly took advantage of a spa day... read more

Reviewed 2 April 2017
Hwitally
,
West Springfield, Massachusetts
Read all 23 reviews
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Overview
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Experience a new level of pampering and indulgence with Sanno, the spa at Saybrook Point Inn. Our spa has recently been renovated to improve the ambiance and experience with adjustments to existing facilities and a few new fresh features. Sanno now includes 11 total service rooms and Swiss showers. An expanded spa menu as well as spa products are featured in Sanno which allow guests to create and enjoy tailored visits to perfectly reflect their needs. Services include massage therapy, facials, body wraps and scrubs, manicures, and pedicures. Interested in taking home a few of the featured products in your services? SkinCeuticals, Eminence Organic Skincare, Aromatherapy Associates and SpaRitual are all available for purchase.
  • Excellent62%
  • Very good26%
  • Average8%
  • Poor4%
  • Terrible0%
Travellers talk about
LOCATION
2 Bridge St, Saybrook Point Inn & Spa, Old Saybrook, CT 06475-2502
CONTACT
Website
+1 860-395-3245
Write a Review
Reviews (23)
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1 - 10 of 23 reviews

Reviewed 5 June 2017

From the first phone call to the farewell after the spa, we were taken care of 10/10 no questions asked. 1. Staff are courteous, professional and genuine. Their desire to deliver 100% fulfillment of your expectations is very well noticeable. 2. Product knowledge is seen...More

Thank Yevgeniy O
SaybrookPointInnGM, General Manager at Sanno Spa, responded to this reviewResponded 13 June 2017

Thank you so much for your kind words! It is gratifying to hear how much you and your Mom enjoyed your experience; we hope to see you many times in the future. John Lombardo General Manager john@saybrook.com

Reviewed 2 April 2017

My mom, sister and I really enjoyed a girls weekend away and certainly took advantage of a spa day. Warm greetings from the young ladies at the front desk, complete with tour and advice on all the amenities helped us get familiar with services and...More

Thank Hwitally
SaybrookPointInnGM, General Manager at Sanno Spa, responded to this reviewResponded 13 June 2017

Thank you for taking the time to share your experience; it was good to hear that you enjoyed many of the services we offer. I do recognize the need to better inform guests to respect the quiet and tranquil mood that should be set, and...More

Reviewed 25 March 2017

A must for messages. Fall in love with Saybrook Point Inn then go to the Sanno Spa and have a wonderful relaxing spa treatment. The staff is very friendly and they also offer couples messages which is great for an anniversary surprise. They offer a...More

Thank Nikaila
SaybrookPointInnGM, General Manager at Sanno Spa, responded to this reviewResponded 13 June 2017

Please excuse the late response, your comment slipped through somehow. Thank you for your comments and we do hope you have, or will, return. We have some exciting new treatments and products, and our staff is constantly being educated on their use and application. John...More

Reviewed 23 January 2017 via mobile

I love this place, we come each year around this time. It isn't too busy on Sunday and it is so well decorated. Love the steam sauna and someday plan to use the year round outdoor salt water pool. Their signature massage is well designed...More

Thank terryw678
SaybrookPointInnGM, General Manager at Sanno Spa, responded to this reviewResponded 24 January 2017

terryw678, Thank you for taking the time to write us a review! Happy to see you come back year after year and enjoy out quiet season and amenities. We look forward to your next visit! John Lombardo

Reviewed 21 January 2017 via mobile

We happen to be in town for the Christmas Parade and it was my birthday, so My husband surprised me with a deep tissue massage. I had a very pleasant experience. Everyone was friendly and helpful. My massage by Ron was the best ever. He...More

Thank Thedevelopingimage
SaybrookPointInnGM, General Manager at Sanno Spa, responded to this reviewResponded 24 January 2017

Lori H, Thank you for leaving us a review! It was so nice of your Husband to surprise you with a massage with Ron. Ron has been with us for sometime now and he definitely is a favorite, thank you for mentioning him by name....More

Reviewed 30 December 2016

Nasty rainy day in CT pushed me right to Sanno for a relaxing pedicure. Perfect way to end the day. relatively easy to book last minute if you are flexible. Thank you!

Thank MJ A
SaybrookPointInnGM, General Manager at Sanno Spa, responded to this reviewResponded 3 January 2017

MJ A, Thank you for your review! I am happy to see you came to enjoy your rainy day with us. We hope to see you again very soon! John Lombardo

A TripAdvisor Member
21
Reviewed 13 November 2016 via mobile

Outstanding service! It was my First time at a spa, loved every bit of it. Had a facial by Palmela which it was very relaxing, then I had a massage done by Ron, targeted every area we spoke about to its fullest! Thank you guys,...More

Thank A TripAdvisor Member
SaybrookPointInnGM, General Manager at Sanno Spa, responded to this reviewResponded 16 November 2016

Thank you for writing a review! I am delighted to see you enjoyed your time and thank you for mentioning Pam and Ron by name! Please request them in the future if you choose. We hope to see you again soon! John Lombardo

Reviewed 8 November 2016

We visited this past weekend at a much anticipated sister spa weekend with daughters. I planned the whole day as I have been to many spas and my sister has not so I knew more about what to look for in a spa. Needless to...More

1  Thank dr713
SaybrookPointInnGM, General Manager at Sanno Spa, responded to this reviewResponded 11 November 2016

Thank you for taking the time to comment on your experience and I do apologize; I will contact you through direct messaging also. There are several service lapses you identified that can definitely be improved and I will review this personally with the fitness and...More

Reviewed 18 October 2016

On two separate occasions, I have had such relaxing experiences. The massage was just what the doctor ordered. The atmosphere when you walk in the door makes you sigh with relief. Its peaceful and quiet. The music and aromas add to the relaxation. The staff...More

Thank HartHawk1217
SaybrookPointInn, General Manager at Sanno Spa, responded to this reviewResponded 27 October 2016

HartHawk1217, Thank you for taking the time to write us a review! I am delighted that you enjoyed your services and our staff. We hope to see you again very soon! John Lombardo General Manager

Reviewed 26 July 2016

Although this trip I did not have a massage, I have done so here in the past - super relaxing, very skilled and professional staff; they also offer a nail spa service on site.

Thank Lonni1
SaybrookPointInn, General Manager at Sanno Spa, responded to this reviewResponded 1 September 2016

Lonni1, Thank you for your review although you were not able to enjoy our services with this stay. We hope that you are able to in the future! John Lombardo General Manager

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