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Key West Express

Closed Now: 9:00 a.m. - 5:30 p.m.
Open today: 9:00 a.m. - 5:30 p.m.
Review Highlights
BETTER THAN DRIVING

First timer on the Key west Express. Have to arrive at least an hour before departure. Parking was... read more

Reviewed 4 weeks ago
Ike2015
,
Fort Myers, Florida
Don’t believe that horrible negative review

First of all yes you have to be there early. There are a ton of people going and they need to check... read more

Reviewed 3 days ago
Cheryl W
,
Cape Coral, Florida
Read all 1,960 reviews
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Certificate of Excellence
Traveller Overview
  • Excellent54%
  • Very good27%
  • Average10%
  • Poor3%
  • Terrible6%
Travellers talk about
“return trip”(201 reviews)
“day trip”(203 reviews)
“stay overnight”(48 reviews)
About
Get away to Key West, America's Caribbean Paradise, aboard Key West Express, where getting there is half the fun! What are you waiting for? Climb aboard our sleek, clean, modern, air-conditioned high-speed ferries - Features sundecks, snack bar...more
Closed Now
Hours Today: 9:00 a.m. - 5:30 p.m.
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Suggested duration: More than 3 hours
Contact
1200 Main St, Fort Myers Beach, FL 33931-2906
Website
+1 239-463-5733
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Recommended experiences in and around Fort Myers Beach
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All reviews return trip day trip stay overnight conch train your luggage fort myers top deck ferry terminal both ways boarding process play cards snack bar sit outside before departure rough ride four hours boat leaves
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Reviewed 3 days ago

First of all yes you have to be there early. There are a ton of people going and they need to check everyone with their security measures which we appreciate. Secondly if you cannot afford drinks on the key west you are welcome to bring...More

Thank Cheryl W
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 3 days ago

Cheryl we adore your positive nature. We would love to have the ability to control the weather and provide smooth sailing every time. Taking a precaution is a great idea for anyone who suspect they may have a sensitivity to motion. We do understand we...More

Reviewed 4 days ago via mobile

We had purchased tickets for the ride to Key West at a special price along with a few friends. They had gone earlier in the year. We wanted to use them before they expired. The ride down wasn’t too bad. There was plenty of space...More

Thank kathiev_13
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 3 days ago

Kathie we are disappointed to hear that you and your husband did not enjoy your trip. We do have food and beverage service as well as many tv's throughout as we play movies on both the first an second decks for guest entertainment. Many find...More

Reviewed 5 days ago

Four hour trip back from Key West, with ESPN blaring the entire time. When asked to turn off the volume (they normally use the close captioning), he smiled politely, said he'd ask the captain, and nothing changed. Manager later confirmed this is not SOP. Miserable!More

1  Thank Sue M
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 3 days ago

Sue we regret your unhappiness regarding the tv station and volume however after looking into the situation we discovered that there were movies played on both legs of your travel however your seat selection in the bar/galley area they did have ESPN tuned in. Under...More

Reviewed 2 weeks ago via mobile

Fun trip to Key West we ourchsed these tickets at a discount Holiday special for 99.00 per ticket good for 2 years. Have been going to the keus for 30+ years and ot os no fun driving. Relax have a beer or choose from full...More

2  Thank H9711LOlarryw
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 1 week ago

We appreciate your review and are delighted you find our services to be preferable to the long drive. How nice you were able to enjoy our the holiday savings which is our best annual promotion. We are currently offering those vouchers which are valid for...More

Reviewed 3 weeks ago via mobile

Drive!!! Driving will be much more comfortable!!!! Drinks are $6.75 and aren’t very good. Only a few staff members were nice, others rather bluntly rude. Getting on and off the Express you feel like hereded cattle. This is not the Express’ fault. The Key West...More

3  Thank Michigan-TLWCAW
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 3 weeks ago

While we are not sure of any details specific to your travel and unfortunately cannot address unless you reach out directly we do understand that some prefer to vent frustrations publicly. In regard drink price, we serve only premium top shelf spirits and are lower...More

Reviewed 3 weeks ago

This is the fastest way to get to Key West and start enjoying yourself. Board and sit back and watch a movie, get a little something to eat, or take a nap. The boat arrives near Mallory Square, just steps from the Margaritaville Resort and...More

1  Thank A314AAlindab
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 3 weeks ago

The ability to enjoy relaxing stress free travel is exactly why our guests come back time and again. There are no traffic jams on the Gulf! It is always rewarding to receive reviews like yours that let us know we are making your travel easy...More

Reviewed 3 weeks ago via mobile

A great day trip from Ft Myers Beach! A Couple of suggestions, arrive early 7:30 am for an 8::30 departure (no reserved seating) and if anyone in your party might be Prone to sea sickness (take meds PRIOR to boarding!!!). The cruise takes you with...More

2  Thank bolson2016
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 3 weeks ago

So nice to know you enjoyed your day trip! You have made great suggestions, from early arrival to precautions for motion sensitivity, bringing a book along for the ride and the Conch Train tour. Add a great seafood lunch into the equation and what you...More

Reviewed 3 weeks ago

4 hours down. 5 1/2 hours back. Bumpy ride and equipment malfunction mad this a less than impressive trip. Key West was great. Take a airline flightMore

Thank ToddPatrick
KeyWestExpress, Manager at Key West Express, responded to this reviewResponded 3 weeks ago

Hi Todd. We are glad you had a great time in Key West. As mentioned, we did experience a mechanical issue on the date of your return travel. This unfortunate issue and a bit of weather, though unpredictable and unplanned, did indeed effect travel time....More

Reviewed 3 weeks ago via mobile

Rather than spend 7 hours driving down to Key West we decided to park the car and take the Boat.The journey took about 4 hours but was very relaxing.We sat on the top deck which was windy but great views( be sure to apply plenty...More

Thank keswickpenarth
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 3 weeks ago

If you enjoy our Florida sunshine and the exhilaration of power, speed and wind in your hair, then the top deck is the place to be! Sunscreen, a tropical cocktail and the gorgeous gulf waters are a fabulous way to begin your island getaway. We...More

Reviewed 4 weeks ago

First timer on the Key west Express. Have to arrive at least an hour before departure. Parking was a breeze as was getting aboard. Once on board you need to find a good seat for the ride. There is plenty as the boats holds. 500....More

3  Thank Ike2015
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 4 weeks ago

Thank you Ike for your nice and helpful review. We hope your first time leads to many more! You are right, pending a night is a great idea. Key West has so much to see and discover, the more time the better. We do sail...More

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Questions & Answers
Ask a question
Missmarilynjoy
November 29, 2018|
AnswerShow all 4 answers
Response from KWE_Mgr | Property representative |
While the supply lasts. We don't know exactly when it will end therefore best to get them early. Each year we are met with unhappy last minute shoppers who missed out on our best sale of the year. The Holiday vouchers are... More
0
Votes
LisaB545
November 25, 2018|
AnswerShow all 2 answers
Response from KWE_Mgr | Property representative |
We are not. We sail year round from Fort Myers Beach and seasonally from Marco Island, both on Florida's Gulf Coast.
0
Votes
llb1949
November 4, 2018|
AnswerShow all 11 answers
Response from KWE_Mgr | Property representative |
All of the responses have been great. Key West offers a wide variety of ground transportation and some hotels/resorts offer shuttle service as well. We hope we will be welcoming you aboard!
0
Votes