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Key West Express

1200 Main St, Fort Myers Beach, FL 33931-2906
+1 239-463-5733
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Review Highlights
Longer than advertised

We took this trip thinking it was only 3 hours each way, that was wrong information, It is 4 hours... read more

Reviewed yesterday
Sheila V
,
Mound, Minnesota
Not worth the money.

Ticket people told us the trip takes three hours and she lied. The crew told us the trip was four... read more

Reviewed 2 days ago
John F
Read all 1,842 reviews
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Get away to Key West, America's Caribbean Paradise, aboard Key West Express, where getting there is half the fun! What are you waiting for? Climb aboard our sleek, clean, modern, air-conditioned high-speed ferries - Features sundecks, snack bar, cocktails, and big-screen TVs - and we'll have you there in just a few hours!
  • Excellent54%
  • Very good27%
  • Average10%
  • Poor3%
  • Terrible6%
Travellers talk about
“return trip” (187 reviews)
“day trip” (195 reviews)
“stay overnight” (47 reviews)
Open Now
Hours
Hours Today: 9:00 a.m. - 5:30 p.m.
Suggested Duration: More than 3 hours
LOCATION
1200 Main St, Fort Myers Beach, FL 33931-2906
CONTACT
Website
+1 239-463-5733
Write a ReviewReviews (1,842)
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All reviews
"return trip"
in 187 reviews
"day trip"
in 195 reviews
"stay overnight"
in 47 reviews
"conch train"
in 34 reviews
"fort myers"
in 198 reviews
"your luggage"
in 31 reviews
"ferry terminal"
in 22 reviews
"top deck"
in 92 reviews
"both ways"
in 54 reviews
"play cards"
in 27 reviews
"boarding process"
in 25 reviews
"rough ride"
in 20 reviews
"snack bar"
in 82 reviews
"sit outside"
in 30 reviews
"boat leaves"
in 20 reviews
"duval street"
in 18 reviews
"marco island"
in 43 reviews
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1 - 10 of 1,798 reviews

Reviewed yesterday

We took this trip thinking it was only 3 hours each way, that was wrong information, It is 4 hours of a borring ride many were sick on the way there as they had rolling seas for 2 hours, the trip back was better no...More

Thank Sheila V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago

Ticket people told us the trip takes three hours and she lied. The crew told us the trip was four hours each way. You can drive this in five hours and save $125 per person and then they charge you to park. Certainly a wasted...More

Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded yesterday

We regret any misunderstanding regarding the time of travel which averages 3.5 to 4 hours from the Fort Myers Beach location. Traffic, accidents and delays can make the drive substantially longer and parking very limited and pricey in Key West which is really more a...More

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Reviewed 4 days ago

We had round trip tickets on the Key West Express. Scheduled to return to Ft. Myers on April 15th @ 6:00 p.m. We arrived around 4:00 to find the boat left at 1:00 p.m. When I called them, they claimed they Emailed us, I don't...More

1  Thank tatar7285
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 3 days ago

We responsibly acknowledge decisions made in the interest of prudent seamanship and regret when travel is inconvenienced. Regrettably, you not reading email or entering an incorrect phone number is not a condition we can control. The online form completed by guests clearly states: "Please use...More

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Reviewed 5 days ago via mobile

We have done the cat several times. I recommend you take sea sick pills because it can get rough! There were lots of sick people this time. You can get a good breakfast when you board and watch a movie to pass the 4 hour...More

1  Thank Astrid1511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 4 days ago

Thank you for your feedback and 5 star review as well as advice. We are especially flattered to be recognized by our guests who sail with us regularly! Most of the time the ride is quite smooth however there are times when weather can be...More

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Reviewed 6 days ago

This was my second time on the KWE. The Crew are very friendly and the ride, although can be loud, is still a decent way to get there. You can bring your own snacks and soft drinks on board for consumption. You can also bring...More

Thank whtwtrva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 5 days ago

It is always so nice to hear about positive experiences and love to know when we have repeat guests! Just to clarify, you are correct that snacks and non-alcoholic beverages may be brought aboard however alcohol is strictly prohibited as is jeopardizes the regulations of...More

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Reviewed 6 days ago via mobile

We love boats and this was a cool experience. It’s a huge jet powered catamaran. Both legs had its fair share of rough water and I saw a few folks using their “sickness bags”. I took Dramamine 30 minutes before and had no trouble. The...More

1  Thank radrn2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 5 days ago

We are glad that you are glad! Aside from the discounted fare you mentioned, we have occasional specials, promotions and contests. We also attend and participate in many local events, so be sure and come see us and enter to win tickets! Follow our social...More

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Reviewed 1 week ago via mobile

Trip down was rough due to wind. Fast but no stabilization so if you’re prone to seasickness, you may want to find another way. The ship was clean and seemed safe. So why the 1? The return boarding pass was lost prior to departure. Despite...More

5  Thank Kat&John
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 1 week ago

Kat and John…In address of your grievances, we regrettably cannot control the weather but, would like to point out that roughs seas impact motion of all vessels and weather conditions impact all travel whether by land, sea or air. Our vessels are both stable and...More

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Reviewed 1 week ago via mobile

We completed a visit to Key West by taking the Key West Express from Ft Myers. We have visited here before, but by driving. We would highly recommend travelling by ferry. The whole day process of getting tickets to boarding the vessel went very smooth....More

Thank browser2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

We took the Express during our spring break and spent two days in the Keys. It was perfect! We borrowed a friends car instead of taking a taxi to the marina which would have been much cheaper, we were not aware of the $13 per...More

1  Thank lynn978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 1 week ago

Lynn we are delighted you chose to sail with us and enjoy some of your precious Spring Break time in Key West. Our Captains and Crew are very good at advising guests of sea conditions so that those prone to motion sensitivity can take precautions...More

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Reviewed 2 weeks ago via mobile

My husband and I went on a day trip to Key West from Ft Myers. The trip was great but I think next time we’ll plan to spend the night because there was much more fun to be had!!! The boat ride was a little...More

1  Thank Crystal R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 1 week ago

Crystal we are glad you chose to sail with us for your day trip- taste of the island. You are right, next time if you can spend a night or two so you can really explore all the fun possibilities in Key West. Thank you...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
m2chacha123
11 April 2018|
AnswerShow all 5 answers
Response from KeyWestExpress | Property representative |
You're correct. This discounted fare must be purchased at least 8 days in advance and travel Mon thru Friday. If a portion of your trip is on a Fri-Sun, then the discounted fare is $140 per person, round trip.
0
Votes
dianetripp
7 April 2018|
AnswerShow all 9 answers
Response from Steve W | Reviewed this property |
As long as you want to stay but a one day trip will be 5 to 5 1/2 hours.
1
Vote
Ed C
22 March 2018|
AnswerShow all 4 answers
Response from Franks F | Reviewed this property |
I don’t remember. We took the tram ride thru downtown Key West. It was hop on hop off. The driver gave a tour and historic facts all about Key West. We got off where we wanted and than continued on our own. It was... More
0
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