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Eaton Bikes

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Address: 830 Eaton St, Key West, FL 33040-6921
Phone Number:
+1 305-294-8188
Website
Today
08:00 - 18:00
Open now
See all hours
Hours:
Sun - Sat 08:00 - 18:00
Description:

Bicycle rental, repair and retail.

TripAdvisor Reviewer Highlights

Read all 291 reviews
Visitor rating
  • 213
    Excellent
  • 35
    Very good
  • 4
    Average
  • 9
    Poor
  • 21
    Terrible
Couldn't be happier with Eaton Bikes

I cannot say enough about Eaton Bikes and their customer service. Not only are they always friendly on the phone and in person, they will drop off and pick up your bikes for you... read more

Reviewed 5 days ago
Stacie M
via mobile
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291 Reviews from our TripAdvisor Community

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Showing 282: English reviews
2 reviews
Reviewed 5 days ago NEW via mobile

I cannot say enough about Eaton Bikes and their customer service. Not only are they always friendly on the phone and in person, they will drop off and pick up your bikes for you, making it very easy to enjoy your time in Key West. I also had an issue with my bike and they replaced it with no issues... More 

Helpful?
Thank Stacie M
eatonbikes, Manager at Eaton Bikes, responded to this review

Thank you for reviewing us, Stacie. We're pleased we've earned your loyalty. See you next time! More 

2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

I made a reservation online before my trip because I knew that bicycle is the best way to experience Key West! They have a huge fleet of good bikes. Great location downtown close to everything. Friendly helpful staff. If you had a flat tire or any other bike related issue during business hours, they would come and get you and... More 

Helpful?
Thank Gloria V
eatonbikes, Manager at Eaton Bikes, responded to this review

Thank you for reviewing us! We agree -- bikes are the best way to experience Key West. Reserving online is a great convenience, plus we offer 10% off your rental when you enter promo code Eaton007 at checkout. More 

Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

My friend and I rented bikes for a few days from here and this business could not have been more friendlier and helpful.. Eric was always there to answer a question or to check my air.. this place was so convenient being several doors down from the hotel.. I would recommend this place to anybody.. thanks Easton bikes for a... More 

Helpful?
Thank Mags197
eatonbikes, Manager at Eaton Bikes, responded to this review

Thank you for reviewing us! We're pleased we were able to help make your vacation a good one. More 

Lancaster County, Pennsylvania
Level Contributor
24 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 14 April 2017 via mobile

Walked all the first day, got smart and rented cruisers for the balance of trip from Chris at Eaton Bikes. Very accommodating, explained safety and bike rules in Key West. Nice new bikes too.

Helpful?
Thank peterthorsen
eatonbikes, Manager at Eaton Bikes, responded to this review

Biking really is the best way to see the island. We're glad you were able to explore Key West on your cruisers. Thank you for reviewing us! More 

Indianapolis, Indiana
Level Contributor
20 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
Reviewed 19 March 2017

If you're a skimmer, Eaton Bikes is awesome whether you decide to rent from them, or ship your own bike to Key West and have them receive it, then get it ready to return back home. I would give them more stars if Trip Advisor would let me. Here are the details. It turned out that I would be in... More 

Helpful?
Thank SPEEDERZ5280
eatonbikes, Manager at Eaton Bikes, responded to this review

Thank you for reviewing us, Dave. We're pleased that you were able to enjoy your bike in Key West and that we've earned your loyalty. See you next time! More 

Key West, Florida
Level Contributor
16 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 8 March 2017

~ The Strength of a Lady I heard about a Haitian lady, twenty-something, newly arrived in Key West. She walked from Brazil to America. Sometimes she rode horses but mostly she walked. She has a serious countenance after so many months of living in mortal danger. She crossed through the bandit infested regions in Colombia to reach Panama, alive to... More 

Helpful?
Thank kristina o
eatonbikes, Manager at Eaton Bikes, responded to this review

Thank you for reviewing us, Kristina! More 

Indianapolis, Indiana
Level Contributor
184 reviews
61 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
Reviewed 15 February 2017

We've rented from Eaton Bikes our past two trips to Key West. When we called to reserve our bicycles, we were told that if we booked online we'd save some money - so we did! We arrived the next morning, got our bicycles, and took off. I stopped by the second day and they helped me adjust the seat. Thankfully... More 

Helpful?
Thank Cyndi1956
eatonbikes, Manager at Eaton Bikes, responded to this review

Thanks for your review. And thank you for mentioning our online booking discount. We're pleased you had a good time on a bike in Key West! More 

1 review
Reviewed 18 January 2017

Eaton Bikes is the best. Don't go anywhere else in Key West. Led by the charming Chris, the customer service is second-to-none. Nothing is too much bother and every request or requirement is dealt with slickly, professionally and with the customer's best interest the overriding factor. Great prices and flexibility in delivery and/or collection finish off Eaton Bikes winning hand.... More 

Helpful?
Thank Michael M
eatonbikes, Manager at Eaton Bikes, responded to this review

Thanks so much for your review -- we appreciate the kind words! More 

Madison, Wisconsin
2 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 17 January 2017

Huge sign says, "free air for bike tires" so I pull up and start to add air to my bike tire. This older guy (40ish) asks me in the most sarcastic tone I have ever heard, " Can I help you?" I reply, "no I got this." He then says, "This is a service lot, you can't use that air... More 

Helpful?
Thank Russ F
1 review
Reviewed 13 January 2017

Had a terrible experience with Eaton Bikes. There was a miscommunication about where to pick the bike up. When I complained to the gentleman who delivered the bike that I was given incorrect information, I received a call back from the woman who answers the front desk phone calls. She was incredibly rude and was shouting at me. When I... More 

Helpful?
Thank TC B

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?