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Emerald's International

104 Duval St, Key West, FL 33040-6506
+1 305-294-2060
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Review Highlights
Thank you!

Very helpfull! Got my broken ring and a chain fixed by Carl! Great work and not at all expensive... read more

Reviewed 3 weeks ago
Anna T
via mobile
Nice

Although we didn't buy anything this trip I wanted to give a review. Diane was so nice, not pushy... read more

Reviewed 23 November 2017
Randy F
via mobile
Read all 59 reviews
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Founded in 1964 by independent emerald miner Manuel Marcial de Gomar, Emeralds International, LLC was the first all emerald store outside of Colombia specializing in rough and cut emeralds from around the world and particularly from Colombia. Also recognized as conch pearl experts, today this family owned and run business continues the fine tradition in unique emerald and conch pearl jewelry and other gem rarities, including the world famous emeralds of the sunken galleon Nuestra Señora de Atocha. In house expert repairs, custom CAD designs and great color bridal choices cater to all your jewelry needs. "The Emerald, A Romance That Never Ends" ®
  • Excellent98%
  • Very good1%
  • Average1%
  • Poor0%
  • Terrible0%
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Closed Now
All hours
Hours Today: 10:00 AM - 6:00 PM
Suggested Duration: < 1 hour
LOCATION
104 Duval St, Key West, FL 33040-6506
CONTACT
104 Duval St, Key West, FL 33040-6506
+1 305-294-2060
Call
Website
Write a ReviewReviews (59)
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1 - 10 of 59 reviews

Reviewed 3 weeks ago via mobile

Very helpfull! Got my broken ring and a chain fixed by Carl! Great work and not at all expensive, thanks!

Thank Anna T
Marcial d, General Manager at Emerald's International, responded to this reviewResponded 2 weeks ago

Thanks for trusting us to take care of your repairs Anna!

Reviewed 23 November 2017 via mobile

Although we didn't buy anything this trip I wanted to give a review. Diane was so nice, not pushy, very friendly. We , I mean my wife really like a pair of dangley emerald earings. They were beautiful. The problem is that I am spending...More

Thank Randy F
Marcial d, General Manager at Emerald's International, responded to this reviewResponded 2 weeks ago

Thanks for visiting us Randy and taking the time to compliment Diana and even though you couldn't make a purchase this time, just remember you can visit our store anytime through our fabulous website and surprise your wife for that next special occasion!

Reviewed 12 November 2017 via mobile

Words cannot adequately express what a great experience I had with these fine people. They made sure my ring fit me perfectly and treated us like we were old friends. Such a pleasure!!!More

Thank sthomas213
Marcial d, Manager at Emerald's International, responded to this reviewResponded 14 November 2017

Thank you for sharing about your positive experience with us. It really makes us happy to hear these words and reinforce our commitment to giving our customers the service they deserve. We hope you wear the ring in good health and look forward to your...More

Reviewed 20 October 2017

My wife had a problem with her diamond engagement ring band. They welded it for her, they were so pleasant and thoughtful and accommodating. We just wanted to give them the proper thanks. Carl and Patricia were working when we visited.

Thank d007mog
Marcial d, Manager at Emerald's International, responded to this reviewResponded 23 October 2017

We are so happy that you enjoyed your experience here. It was a pleasure to take care of your wedding band and make it look brand new again and we look forward to your next visit!

Reviewed 28 August 2017

Wow, wow, WOW! I was totally impressed by this store and its owners and employees! I dealt with a gentleman by the name of Carl. Upon my first call Carl was very knowledgeable and helpful. He absolutely helped me step by step while I was...More

Thank coetzeegroupfl
Marcial d, Manager at Emerald's International, responded to this reviewResponded 23 October 2017

It's our privilege to be part of your special occasion Jared, and we are so happy that everything was to you and your lovely brides satisfaction!

Reviewed 29 July 2017

We didn't buy anything here but we were still here about 45 minutes admiring the jewelry and talking to the tireless sales professionals. Both ladies were very pleasant and patient with you us and very enthusiastic about their products. Even though we didn't buy anything...More

Thank SweetTizzyT
Marcial d, General Manager at Emerald's International, responded to this reviewResponded 2 August 2017

Thank you for taking the time to share about your enjoyable experience in our store with our fantastic staff and we look forward to your return to get one of our beautiful designs!

Reviewed 8 July 2017

12 years ago my then gf and I were walking past the store. She was taken by a ring in the window and we regretted after not buying it. Weeks later I called, purchased the custom made ring and had it sent to Pennsylvania and...More

1  Thank geilfussb
Marcial d, Manager at Emerald's International, responded to this reviewResponded 12 July 2017

It's our pleasure and honor to be a part of your special occasion and we really appreciate you choosing us. We look forward to being part of more future memories!

Reviewed 1 July 2017

Incredible attention to the client experience during and after the sale. Unique and well crafted jewelry as well as custom options. Awesome assistance by Patti. I will be back.

Thank Paul L
Marcial d, Manager at Emerald's International, responded to this reviewResponded 12 July 2017

We agree - Patti is awesome!!! Thanks for your kind remarks and business, it's truly appreciated. We hope to see you again!

Reviewed 17 June 2017 via mobile

I am a Key West local who was in need of a good, trustworthy jeweler. If you know key west then you would understand my concern for finding such a thing down here. Emeralds International was recommended to me by a friend and I must...More

Thank Lisa B
Marcial d, Manager at Emerald's International, responded to this reviewResponded 12 July 2017

We really appreciate your comments Lisa! Being in a tourist based economy and on Duval St. definitely makes a lot of locals fearful of coming to this section of town. Aside from serving clients from around the world we have been serving locals for 37...More

Reviewed 22 March 2017 via mobile

What an amazing experience! I was vacationing in Key West & I needed a quick repair of my wedding ring & band. I had lost a couple of baguettes & I had the time, so I popped in to see what could be done. Not...More

Thank Susan L
Marcial d, Manager at Emerald's International, responded to this reviewResponded 12 July 2017

Thank you for trusting us and allowing us to perform these repairs on your precious jewelry. It brings us great satisfaction to hear feedback on our service and we hope to see you again in the future.

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