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Old Town Trolley Tours Key West

Mallory Square, Key West, FL 33040
+1 305-296-6688
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US$31.45*
and up
Key West Hop-On Hop-Off Trolley Tour
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US$35.70*
and up
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Key West Shore Excursion: Key West Hop-On Hop-Off Trolley Tour
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Don’t just visit Key West, relive it aboard Old Town Trolley Tours. Discover the island that charmed Ernest Hemingway, Harry Truman and Jimmy Buffet. The fully narrated, 90-minute tour covers over 400 years of history and over 100 points of interest. With 12 stops conveniently located, guests can enjoy shopping, dining, attractions and exploring on their own. Trolleys come by each stop every 30 minutes. Old Town Trolley Tours has a 100% money back guarantee.
  • Excellent60%
  • Very good27%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“hop on hop” (119 reviews)
“day pass” (56 reviews)
“driver guide” (29 reviews)
Closed Now
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Hours Today: 9:00 a.m. - 5:00 p.m.
LOCATION
Mallory Square, Key West, FL 33040
CONTACT
Website
+1 305-296-6688
Write a ReviewReviews (2,061)
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"hop on hop"
in 119 reviews
"day pass"
in 56 reviews
"driver guide"
in 29 reviews
"lay of the land"
in 42 reviews
"your bearings"
in 28 reviews
"great overview"
in 33 reviews
"bought tickets"
in 22 reviews
"entire tour"
in 33 reviews
"great tour"
in 92 reviews
"conch train"
in 51 reviews
"cruise ship"
in 67 reviews
"points of interest"
in 26 reviews
"mallory square"
in 96 reviews
"the entire island"
in 27 reviews
"minute tour"
in 25 reviews
"informative tour"
in 27 reviews
"southernmost point"
in 53 reviews
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1 - 10 of 1,938 reviews

Reviewed 4 days ago

Beware! Very poor service today. Got off trolley for lunch. Missed first trolley (our fault) Next trolley came and even though there were only a few people at the stop, there was not room for 4 of us. The driver said he would call it...More

Thank RvrChick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer G, Guest Relations Manager at Old Town Trolley Tours Key West, responded to this reviewResponded yesterday

Thank you for taking the time to share your experience with the tour. We do have a 100% Satisfaction guarantee located on the customer service page of our website.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 days ago

This was our first time in Key West which was our first port stop. We purchased this for $23/person and free for my 10 yr old daughter from the cruise line. When you get on the trolley your guide tells you about the history of...More

Thank Carolyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 days ago

I bought a 2 day pass to be able to get around town while my husband is in Key West for business. Our hotel is one of the stops on the tour which makes it extremely convenient to Hop on/Hop off all day. When the...More

Thank Ttiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 1 week ago

Our hotel told us that we could take a 1 1/2 hour tour from our Hotel and return to our hotel at trolley stop number 7. The tickets were $26 each. The driver started the tour and went seven stops, at Mallory Square, told us...More

Thank Allen_M_54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer G, Guest Relations Manager at Old Town Trolley Tours Key West, responded to this reviewResponded yesterday

Hello Allen, I am the only Jennifer in the call center. I do not tell any of our guest to go to any alternative refund sources. I am the person that handles refunds. Additionally, I have emailed you twice for your address to send a...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

This company offers two 90 minute tours. One (referred to as the train) travels within the Historic District only, the other (the trolley) takes you through the Historic District but also goes out of the immediate area and around the rest of the Island. We...More

Thank Angela H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

Taking the Old City Trolley is a great way to see and learn about Key West and it’s history. The hop-on hop-off system is ideal when you finished a complete tour, to explore some surroundings a bit more.

Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

We originated at Mallory Square and road the entire 90 minute loop with guide , Moni-G. She made it very pleasant and was a wealth of information. This tour is a great way to get a great overview of the area and a feel for...More

1  Thank Kelly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

Really enjoyed our tour with Old Town Trolly Tours Key West. We found James very informative and interesting. Would definitely take a tour with him again.Thank you, James

Thank Nuni-is1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Bought tickets at stop 11 for “hop on/hop off” ride that should last 90 minutes if you stay aboard. Four full trolleys passed until one came along that could fit all 18 people at our stop. A few minutes later we arrived at stop 1,...More

1  Thank Linda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer G, Guest Relations Manager at Old Town Trolley Tours Key West, responded to this reviewResponded yesterday

Please accept my apologies for the experience you had with our tour. We take great pride in providing our guests with great customer service and clearly in your case we let you down and I am very sorry for that. Thank you for taking the...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

We visited Key West while cruising on the Disney Magic ship. We travel a lot and like to use the hop on hop off tours to get an overview of the area so we can return to the places that seem most interesting. We were...More

Thank E B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
Jennie1970
7 February 2018|
Answer
Response from Tresastravels | Reviewed this property |
I saw a lot of Taxis in addition to Uber. You could use the Trolley for a tour around and walk a bit if you’re able then catch a ride back to the ship. There is a conch train tour that stays in a smaller area but I really... More
1
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MrsHum
2 February 2018|
Answer
Response from FarFromIowa | Reviewed this property |
Hi Mrs Hum It doesn’t look to me like anyone has answered you yet? So I will offer my opinion. I really am not sure, but I don’t think it is. We were on celebrity a couple of months ago, and went on the Old Town Trolly Tour... More
0
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rkhtex
22 April 2017|
AnswerShow all 5 answers
Response from Craigside | Reviewed this property |
Less than 5 minutes, maybe 300 yards distance?
0
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