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Key West Express - Marco Island

951 Bald Eagle Dr, Marco Island, FL 34145-2303
+1 239-463-5733
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Review Highlights
Trip to Key West for lunch!!

I just had to submit a review after reading the negative ones. We were treated like royalty from... read more

Reviewed 3 days ago
CathyJack
,
Shorewood, Illinois
via mobile
Quick jaunt to Paradise

First trip on the Key West Express and what a way to get there from Fort Meyers. Park right there... read more

Reviewed 1 week ago
markmS308GX
,
Sarasota, United States
Read all 156 reviews
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Get away to Key West, America's Caribbean Paradise, aboard Key West Express, where getting there is half the fun! What are you waiting for? Climb aboard our sleek, clean, modern, air-conditioned high-speed ferries - Features sundecks, snack bar, cocktails, and big-screen TVs - and we'll have you there in just a few hours!
  • Excellent69%
  • Very good26%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“day trip” (21 reviews)
“conch train” (6 reviews)
“big cat” (5 reviews)
Suggested Duration: More than 3 hours
LOCATION
951 Bald Eagle Dr, Marco Island, FL 34145-2303
CONTACT
Website
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Similar Things to Do in Marco Island

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1 - 10 of 153 reviews

Reviewed 3 days ago via mobile

I just had to submit a review after reading the negative ones. We were treated like royalty from the minute we arrived at the Marina in Marco Island until we got back to our car!!! Everyone was very friendly, offering assistance on and off the...More

Thank CathyJack
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this reviewResponded yesterday

It will be a pleasure to share your review with our Marco Island staff and crew! We pride ourselves on guest service and want everyone to enjoy the entire experience from boarding, the vessel, service and island itself. Regrettably it is human nature to grumble...More

Reviewed 1 week ago

First trip on the Key West Express and what a way to get there from Fort Meyers. Park right there in the lot and board the boat then relax and you're there before you know it. Snacks and drinks available. Get there early for best...More

Thank markmS308GX
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this reviewResponded 1 week ago

Mark, we are always delighted to hear about guest experiences and are excited to know you plan to sail with us again. Your advice about early arrival is helpful. Seating is not assigned however we never overbook so no fear of being without. Those with...More

Reviewed 25 October 2017

This was an efficient way to get to Key West and the timing of both inbound and outbound trips allowed maximum time on the island. But the cleanliness was lacking, the seats were soiled and the floors and toilets looked bad, too. Overall there was...More

Thank 198lavinad
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this reviewResponded 27 October 2017

Thank you for your comments regarding efficiency and friendliness. We are surprised at your referencing lack of cleanliness as our vessels are cleaned between all trips and professionally cleaned each night. This will certainly be addressed as we maintain highest expectations for the condition and...More

Reviewed 5 October 2017

A friend and I took the Key West Express and would highly recommend it ! We boarded in Fort Meyers Fla after driving down from Venice Fla. On Beard you have several options of seating, a main room with theater seating, A Bar, or Upstairs...More

Thank ChicagoGal13
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this reviewResponded 9 October 2017

It is a pleasure to know you enjoyed your experience, particularly at this time when travel was interrupted by hurricane Irma and our energies were directed toward assisting in any way we could for both the Key's as well as our local communities. Operations have...More

Reviewed 10 July 2017

The Key West Express provided a no worries way to mark Key West off of my bucket list of places to visit.More

Thank Little-e96
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this reviewResponded 12 July 2017

So glad you were able to schedule a trip from Marco Island! Our summer schedule is limited however we sail year round from our Fort Myers Beach location. We hope even though it is no longer on your bucket list you enjoyed enough to do...More

Reviewed 8 July 2017

We rode the Key West Express out of Marco Island leaving at 8:00 am and had a truly enjoyable day. Arrived in Key West at 11:00 and had to be back on the boat at 4:00. The trip was too short with only 5 hours...More

Thank Sharon L
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this reviewResponded 21 July 2017

Thank you for saying so. Yes, spending a night or two gives you time to really experience the island. With so many wonderful dining options it is so hard to choose. Spending a couple days allows you to pick several! The shopping, historic attractions, shows,...More

Reviewed 30 April 2017

Nice boat and much quicker than traveling by car or by driving to Fort Meyers for the ferry there. Plenty of free parking for dropping off your car. You can leave one day and return the next, or return anytime you want. If you just...More

1  Thank Dalnapriz
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this reviewResponded 12 July 2017

We are delighted you enjoyed your trip from Marco Island. We sail between December 26th and the end of April from Marco however are trying to schedule more mid week trips during the summer months. We do sail year round from our Fort Myers Beach...More

Reviewed 21 April 2017

We loved taking the ferry to Key West! We left at sunrise on Sunday and came back on Tuesday and arrived as the sun was setting! Beautiful ride both ways! They have comfy seats and play a movie. There are also seats outside if you...More

1  Thank Viv W
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this reviewResponded 29 April 2017

It is always a pleasure to hear from happy guests who were gifted with a glorious sunset.....and you got to see two! We thank you for your review and hope to have the opportunity to welcome you back aboard!

Reviewed 18 April 2017

Thought I reviewed this back in February, but apparently not. We took the morning ferry at 8am (boarding at 7) and arrived in Key West at 11. Spent the day and returned on the 5pm ferry (boarding at 4:30). The trip was uneventful - weather...More

1  Thank Steve G
Reviewed 14 April 2017

This is a great way to get to key west for the day! Very comfortable and they have snacks and drinks on board. Also very clean!

Thank Lawman1925
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Questions & Answers
CathyJack
15 January 2018|
Answer
Response from KeyWestExpress | Property representative |
Absolutely. The only restrictions that we have on items such as this, is for beverages. No alcohol and nothing contained in glass.
1
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